Five Star Premier Residences of Reno - Reno, NV

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Studio

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1 Bedroom

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2 Bedrooms

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Complimentary Transportation
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Doctor on Call
  • Nurse on Call
  • Dentist Available

Customer Reviews

They have been very helpful getting Mom settled. There are a variety of activities offered. The food is great and varied. Mom has settled in here and really likes it.

It's working out okay.

This wasn't our first choice, our first choice had no room. This is working out okay though. The staff has been very nice. They seem to keep the people that want to be busy, doing stuff and being busy. It's clean, and the staff is friendly. They are a pretty nice place. They seem to put out good food. I am not a huge fan of the way the dining is set up though. There are only two meals included, you have to pay extra if you want to eat three times a day, and they don't have a salad bar. Other than that it's working out okay.

Five Star Reviews

Local Representative

Thank you for taking the time to provide your valuable feedback. As you are aware we've just completed the renovation of our beautiful community and now look to “renovate” our meal program. Coming soon we will offer all day dining where instead of a buffet breakfast you can order your eggs any way you prefer late into the morning. You and your loved one will have two new dining venues that include the Piano lounge and Corner Café where you have the options of “grab and go” menu items at the café or grab a healthy salad or sandwich in the lounge. We appreciate your choice of living at Five Start Premier Residences of Reno and hope that you enjoy our improvements to our community and service. If I can help you in any way, please call me or stop by my office any time. Sincerely, Jim Cox, Executive Director.

Really great place, with a few major issues

My loved one was here for a short time, and for the most part this is a really great place. It was one of the nicest places we looked at, and there are some really great people there.
Unfortunately there were a few issues that were handled very poorly by specific employees that prevented me from giving this place 5 stars. But the management really stepped up and let those concerned know that how they handled it was not acceptable, and that it wouldn't happen again.

Nice, older facility. Many on staff a...

Nice, older facility. Many on staff are nice and caring, but policy keeps them from providing all the support that resident may need. Fine place for fully functioning residents. Not great for folks needing more help. Not too helpful when residents are in transition. Did not respond well to family involvement, even though they said they wanted involvement. Words and actions did not match.

I found we were overcharged for things (different than contract and written materials) and they were unwilling to correct $$ problems when they were pointed out.

From the Office

Premier Residences of Reno, centrally located in southwest Reno, offers dynamic independent living and caring assisted living in our appealing Tahoe lodge-style apartment community.

Providing quality senior living in the same location for more than 23 years, we are known for our experienced and dedicated staff, friendly residents, fine cuisine, and many other services and amenities. Our residents also receive weekly housekeeping, transportation services (including a private Town car for medical appointments) and many enjoyable and stimulating activities.

With 24-hour concierge service and an emergency response system included in each apartment, residents are able to maintain privacy in their homes while knowing there is an experienced support system close-by.

We welcome you to come visit and see for yourself the comforts, services and friendships our residents enjoy here at Premier Residences of Reno.