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Customer Reviews

Great experience

Love the friendly staff and the whole experience for my father-in-law. They helped us getting him settle in.

Cait Crenshaw

Local Representative

France, We are overjoyed to have your father-in-law join our community, and it is our pleasure to serve him. Thank you for sharing your family's experience.

Worry free retirement living.

Victoria Park is a wonderful community. Their welcome package and orientation process help newcomers settle in, and everyone there is very friendly. We felt at home and comfortable from the day we moved Dad in. The staff are friendly, respectful, and trustworthy. The facility is about to get a needed renovation, which will add to its appeal.

a place for Mom

MY mom loves it there excellent food lots of activities making lots of friends her welcoming dinner was very nice She is very happy in her new home the staff is fantastic had her hair done at the salon and having the bus for transport is a bonus


My Mother who is 85 moved into Victoria Park at the end of Oct she loves her studio suite the meals are fantastic she has celiac disease and the Chefs are very willing to work with her diet. They put on a welcoming meal for Mom and family last Sunday set a beautiful table and made her feel very special the Staff address every one by there first name and treat the residents like family as her daughter I see that she feels happy and well cared for awesome

Victoria Park is a beautiful peaceful home for my mom. The day after the big move she said "I feel like I have been here for years". Very comforting to say the least.
The staff is not only accommodating but very pleasant to talk to and eager to help out at any time. Meals are great and plentiful.

Finally, the right home for Mom!

My 92-year-old mother knows what she likes! She likes Victoria Park!

We had tried 3 seniors homes before Victoria Park. I spent more time being a mediator between mom and the care homes than anything else. I was beginning think it would be less time-consuming to bring her home to live with us. But as that was not an option we decided to try one more place. I had a good feeling about the move and the feeling proved right.

My mother is happy! She is relaxed and has made some very nice friends. This in itself is amazing as she tends to be content to be alone and mostly enjoys her own company. She even has complimentary things to say about the entertainment that is brought in for the residents.

Her studio is bright, the sunshine pours in several windows. She loves the food and atmosphere in the dining room. (Previously, she had lived on Ensure as she disliked the way the meals were prepared.) For her. I think the eating experience at Victoria Park was the drawing card.

Now, when we get together, it’s to do fun things like going out to the museum or a family event or a play instead of bringing food to her and seeing her unhappy.

Thank you, Victoria Park, for your friendly, professional staff and the ability and dedication to making this time of my mother’s life easy and enjoyable.

[Name removed]

97 & Going Strong!

Since Dad has moved in, he is eating better, engaging more with other people & his strenghth has improved.

Thank you for your help.

Great experience and our Dad is doing very well. It took a while to get settle in but with the positive team at the home he is like a new man.

My mom loved Victoria Park, the tour guide was very good at his job.

I was impressed with this facility. The co-ordinator that gave us the tour was friendly and informative

Still A Work In Progress For Us In This Community

My mother is still taking some time to adjust with her move to this community. For the most part I do feel comfortable with her move to this community. However there is some room for improvement in some areas around this facility. When we first toured the community, the suite we were shown was nice. They informed us that all the suite looked the same, but they do not. Her current room does not have the features that she needs. Also they have their private home care agency they work with, I was not informed of this. I have been informed by (free) government home care, they will NOT come in. They do serve good meals, and everyone is very kind, and friendly. It is still a work in progress for us in this community overall but management and me are working on this.

As for my rating on activities, I continuously see their private bus available to all the community at the door ready to load! Unfortunately, I know my mother will not partake in any of this but other residents I have spoken with are very active with the program.

Bright and Cheerful

We chose the Victoria Park because it was a bright and cheerful building. It also helped that we knew one of the other residents that also lived there. The staff is very friendly and helpful. The atmosphere is very warm and inviting and the staff already knows our names when they greet us. My mum really likes the meals they serve. They offer activities for the residents to engage in. There are benches placed around the community for the residents to sit outside and walkways to enjoy the beautifully well-kept landscaped grounds.

We are happy with this community

I have not heard anything negative about this community. The staff are really nice and helpful. The community is clean and it is a nice environment. The grounds are well taken care of. They have a full dining room and the food is good. I would recommend this community.

Content with the care!!

I have no complaints of how things are going for my mother since she made the move into this community. The staff are polite and I am comfortable with the care they have been providing her. She has had no complaints about the meals and enjoys participating in the activities with the other residents. Overall its been a great place and I would recommend it to anyone.

A very nice place

Overall I think Victoria Park is a very nice place. The facility is beautiful, the food is good, and the people that work here are awesome. However, this community is completely independent, and going in we assumed they offered some degree of assistance, so be aware of that if it might be an issue for your loved one. One other problem we had is that when moving in we had to sign a three month contract, but our loved one ended up needing to go to the hospital after about a month so we had to pay for two months that he was not even there.

A great community.

I like living in this nice community. The staff is nice and very attentive. The community offers great meals and there is an excellent variety to choose from. The activities are nice and making friends has been nice here. I would highly recommend this community for a great place to live.

Victoria Park Review

My aunt moved to Victoria Park from Edmonton in July. The staff and management were very helpful in making sure we had what she needed in place. While there she was able to get the care she needed on a daily basis. She chose not to go down to the dining room for meals because her health was declining, so her meals were delivered. Her suite is bright and spacious, and everything she needs is available. It is a great facility and we are thankful that they had an opening for our aunt.

Elevator issues.

Whey mother took ill she could no longer live alone so A Place for Mom recommended I tour Victoria Park. I was very impressed with the cleanliness, spaciousness and friendly/homey atmosphere. My mother moved in a week later and has been very happy there. The meal selections and food are very tasty and nutritious. Her suite is clean and bright. I have only one complaint about the building which I am sure is common from anyone residing there. The place only has one small elevator. This is most inefficient and cumbersome given 3/4 of the residents use walkers and only 5 or 6 people can get on at one time. Given there are around 130 residents I can't imagine this is even to building code. I noticed the EMS can barely fit their stretcher in the elevator when transporting a patient.

From the Community

Set on picturesque grounds in the town of Red Deer, Alberta, Victoria Park has been a trusted choice for area seniors since 1998. Our retirement community provides comfort, convenience and an all-inclusive range of services designed to give you the freedom to live as you please. We’re close to shops and restaurants plus attractions like the Waskasoo Park, the ENMAX Centrium and the Alberta Sports Hall of Fame. With a 24-hour staff available to assist you and a welcoming group of interesting neighbours, you’ll love being a part of the Victoria Park family.

With 29 independent living communities throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec and New Brunswick, Atria Retirement Canada is home to more than 3,000 seniors. We create warm, comfortable environments where retired people can live as they please, without the concerns of maintaining a home.