Senior Suites Midway Village - Chicago, IL

Thank you so much for sharing your experience; we appreciate your feedback!

My name is Lisa Reed & I am the Vice President of Operations, including Senior Suites of Midway Village.

Thank you for your time in providing us your valuable feedback. I do understand your concern about the confidentiality of your rental payments. This is why we provide a drop box for rental payments outside of the office door. This is a secured box you may use which our Property Manager is able to access. This was installed for the convenience of our residents.

Thank you for your feedback.

My name is Lisa Reed & I am the Vice President of Operations, including Senior Suites of Midway Village.

I would like to take this opportunity to first thank you very much for taking the time to provide your feedback & I do hope we can resolve your concerns.

We would be more than happy to schedule some outings or other events for residents. Resident feedback is critical in determining our monthly calendar. I will share your feedback with our community & regional team to get these types of events planned.

It is expected that our windows & screens are regularly cleaned. We typically do this in the spring. I will make sure this is scheduled to be done.

There are times that our office is closed however, we do have a mail drop box for rental payments for convenience.

Thank you again for your feedback & I will follow-up with our team.

My name is Lisa Reed & I am the Vice President of Operations including Senior Suites of Midway Village.
I appreciate the feedback you provided & I hope we can resolve your concerns.
I see you are not satisfied with the amount of our rental rates.
We typically have to implement an annual rental increase due to expenses which typically increase each year.
We work diligently to control our costs.
I would be very happy to speak to you about your specific rental increase. The annual increases implemented would more than likely not equate to $70.
In reviewing the activity calendar for your community, I do see we are offering more of a variety of activities than the bingo you mentioned.
Again, I would be happy to discuss your personal concerns if you would like me to call you or if you would like to speak to me. You can reach me at [removed].