Heritage Woods of Plainfield - Plainfield, IL

Room Type Monthly Range* (USD)
Studio

$ X,XXX

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1 Bedroom

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Physical Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Nurse on Call

Customer Reviews

Always room for a little improvement

My parents have been living at Heritage Woods of Plainfield for over two months now. We really like the management staff who have been and remain very helpful. All the staff show care and attention to our parents especially when Mom was experiencing the impact of cancer treatment plus she has many fears / anxieties.
They have a psychologist that comes to the community to meet with residents and we are grateful. They also have foot doctor that comes for residents and there is an audiology program that we hope parents can get into participate.
The activities allow residents to get a good routine for socializing and my dad made a friend the very first day he moved into the community. My Parents are regulars at bingo are special socials for holidays such as Thanksgiving. On Friday I joined my parents for a big thanksgiving buffet with other families of residents. My mom was actually smiling and enjoying herself now that she is regaining her strength.
One disappointment is when we toured in April there was a fitness room and when we moved parents in September the fitness room was eliminated and we found out when dad went to find it. They do have a few group exercise activities but there is not always a staff leader for the group activity. This means my dad is not doing it because he needs consistent routine.
Another disappointment was we learned that each December the rent increases and apparently that is for all Heritage Woods communities. We preferred Plainfield over Bolingbrook simply because Heritage Woods Bolingbrook was under going mgmt staff turnover earlier this year when we were looking for a new home for parents. It is probably stable now.

Wonderful Community

Mom is doing wonderfully at Heritage Woods of Plainfield. It is a clean and well-kept community. The atmosphere is warm and inviting. They are very welcoming to our family members when we come to visit. The staff is very friendly and attentive to my mom's care needs. The staff is easy to communicate any questions or concerns regarding my mom's needs. I would give the overall a rating of Heritage Woods a 5, and the food I would rate it a 4. Many of the residents I have spoken with while I'm dining with my mom feel the same about the food. My mom enjoys the various activities that the staff members encourage the residents to participate in. Her room is a small studio right now, she is waiting to move into a one bedroom. We helped her decorate her room so that it looks homier and more comfortable. Outside they offer nice places for the residents to relax and enjoy the fresh air. I would recommend this community to others.

Tour Went Well Overall

My tour of this community went well, and everyone was kind. The community from what I saw looked nice. Everything was well maintained. The staff I met was friendly, and kind. It was a good experience, and everything went well.

A tour for care

We toured this community. the staff were nice and able to answer our questions for the care they offer. The menu seemed appealing and the activities were nice and would have been helpful. The community was nice and we would recommend this community to other families.

My Thought Of The Tour

The apartment we were shown was small. I was not sure how you would be able to fit two people in it comfortably. The community looked clean and the people we met were nice and knowledgable. This community cost a little more than we were looking for.

We were very impressed with the facility, the general happy mood of the residents,observed an accommodating, friendly staff, and especially appreciated the wisdom, honesty, and compassion of Marketing Director,[Removed] [Removed].

The tour went well.

The staff at Heritage Woods of Plainfield were very courteous and friendly. The staff that offered the tour were knowledgeable and they were able to address all of our concerns. The community at Heritage Woods is well kept.

caring

Most of the staff is pretty caring to the needs of the residents at Heritage Woods of Plainfield. I like that they have bingo as an activity here. Overall good experience at this facility.