CareOne at Hamilton Assisted Living - Hamilton, NJ

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Customer Reviews

New Direction needed

A place can look beautiful but if the love and care is not there it’s a mirage Mom loves her aides She enjoys the food The only issue we have as a family is the Nursing Director She is not personable She rolls her eyes when I go with a concern she does not get back to me to me it’s like she don’t care This is a major concern

Experience never again

I was a temp stay at Care One Hamilton I believe they refer to it as respite . To be honest this was not my first choice for one I wanted to go Home. When it was clear that Home was not an option we agreed to a nurse to meet with me. Discuss options. The nurse who came was very honest and sympathetic. I could tell she truly cared. She was not there to sell me but to explain what they had to offer. She is the reason why I chose Care One Hamilton . The staff truly went out of their way for me The care aides were very good my pendant did not always work . The Nurses in Day were clearly caring and knowledgeable I was not fond of the lady in black in charge of supplies She was loud wore a scowl and looked mad all the time The head nurse a skinny loud obnoxious woman she was not only unhelpful she was sarcastic she debated with me on
Political issues Then made a comment that I was in utter shock I was so glad to leave this establishment I will say I enjoyed the meals and activities . I can also say the house keeper a plump woman of color did a fantastic job

Wellness Director RN unfriendly rude and unknowledgable

I can honestly say care one Hamilton is clean no foul odors My mom has a private room it is fully cleaned weekly I go in almost daily so i will Clean up daily Mom loves the food The Chef [Name removed] is very Caring man and talented chef [Name removed] the head director I heard is leaving she will be missed due to she has always helped resolve issues I had here I am not happy nor comfortable with the Wellness Director [Name removed] she is very distant and rude she makes me feel my concern about my mom are trivial she never knows what is going on she always sends me to another nurse but she is the head nurse why don’t you know ! She is unfriendly and unwelcoming The other nurses are very caring helpful and truly care


My mom lives at Care One Hamilton Mom was reluctant to move from her home She gave me a fight but I knew she needed more help I was very happy on how quick the move in process went Since she has been there I am more at ease her nurses keep me updated on all issues She loves her aides that come and help her She told me the one is so sweet she smiles so bright it makes mom feel good She loves the food She will choose what activities she wants to go to there is always a party live music lots of fun ! Mom loves her day nurses she said they truly care and always lend a ear The Administrator is very hands on which says a lot I have never met the Nursing Director but no news is good news

Poor leadership

My parent has been living at Hamilton care one for few years The food is delicious The activities staff are very pleasant I think more activities would be great especially after supper to host a activity Nurses are the best The new Wellness Director [name removed] To be honest she comes off very defensive. She is a bit rude. I have heard her talk down to staff. She seems very upset if a resident or family member want to talk to her She is too busy . She comes off very unprofessional chewing and snapping gum as she talks to others. I am sure she is well experienced but I do notice she is a true dictator

Weekend Staff Miserable

Beautiful facility Very Clean the Holiday decor was beautiful Staff seems miserable maybe because it was a weekend The woman who toured us was less than enthusiastic she wore a scowl on her face We did not feel like she liked her job

Caring community

Care One is truly quality Care Not only is it beautiful the staff are caring attentive friendly compassionate Thank You for everything Best Nurses K and K and new directors are great they keep us informed and are attentive and the RCC BB goes the extra mile as well

Grateful that Mom loves Care One!

We placed Mom in here as a temporary measure while looking for in-home care. The longer she stayed in Care One, the more she liked it. She's a very social person and loves all the staff, neighbors and all of the activities. I can never reach her on the phone because she's always out and about. She even raves about the food, which is surprising because she used to love to cook herself and as a living and was very critical of others. So kudos to the chefs!

Beautiful Place Best Care

My husband was there on respite Everytime I went I found him having fun singing enjoying games He was always well groomed and cared for The staff was great place cleaned food he loved it I truly have no complaints

Great Changes in a great community

I have to say this facility has definitely made changes for the better Food is beyond excellent My mom loves it The nursing staff has definitely changed for the best glad to see old ones go and new come one new nurse very attentive definitely cares smiling great addition Activities good but could be better I feel there are few activity staff so they could do 2 different activities at a time to give options more trip outing weekly would be great although staff very nice Executive Director is ultimate best she runs a great facility

This place used to be a nursing home converting to an assisted living a few years ago. Although the entire place was redone with beautiful modern floors, wallpaper, etc. it still looks like a nursing home/hospital setting. It is not warm and inviting, more sterile like. Residents are in one small room which was not conducive to feeling like it was an apartment for long term living.

Pleased with community

This is a very nice community and my mom likes her room, she had brought her own furniture in so she feels more at home. The staff are friendly and attentive and they have encouraged mom to take part in the different activities that are offered there, there is a nice courtyard that is key-coded that the residents can go out on and visit with friends and family. I feel my mom is secure and safe here. There is a nice dining area and the food is pretty good. I would definitely recommend this community and taking a tour here.

A Respite Visit

My mom stayed here as a respite for two weeks. The community was lovely with lovely people. They provided her with beautiful care. They were really welcoming and I felt she was safe with them. They gave her medication on time too. I would use them for respite again and I would recommend them people I know in need.

Great Place

The care that my parents are receiving at CareOne at Hamilton is truly amazing. My parents were failing at home and now they eat 3 good meals a day, they participate in activities and physical therapy. I recommend it to anyone looking for Assisted Living

Dogs Can Live Here Too

They were really nice when I toured with them. However they were in a city that my parent was not familiar with. The good thing is they accept dogs to move in too.

Not what we were looking for...

CareOne at Hamilton was okay, but it was too commercial. It was more of an office feel. It would not have been a good fit for my mother.

Great Place

I visited Care One Hamilton over the weekend and was impressed with courtesy of their staff, newly renovations and overall cleanliness. We would recommend visiting this community for memory care or assisted living.

Too Expensive

We had an okay experience with this community. Unfortunately I did have to move my parents out, because their rates were getting to expensive. It is a well-kept community for the most part, but their room was always very cold. I just think they were not able to provide the level of care my parents needed.

Care for mom

This is a nice community. We do like the friendliness of the staff. This community is clean and beautiful. She is happy with the meals that are available. She is all always busy with a lot of the activities that are available for her to the other residents. We have been happy to see her doing very well. I recommend that other families tour this community for the care of a loved one

Average care provided!!

This community has given me mixed emotions about the care they have provided my loved one. I am very concerned with the night shift and how long it takes the aids to get to my wife after she rings her light for assistance. She can not get up or down by her self so when she has to go to the restroom or has an emergency they can not be taking up to an hour to get to her bedside. The food also needs a lot of work, the vegetables are always over cooked and they do not offer many choices for diabetic residents. The administration just really needs to get everyone on the same page and take into consideration our complaints. The one thing I am very pleased with is the rehab therapy my wife receives.

I would recommend CareOne!!

My mom is adjusting to living at this community. Depending on the shift you are working with some of the staff are more helpful and friendly than others. Mom does not care for the food. They do keep the community clean and they have a beauty shop available a few times a week. The only concern I have so far is that they only bath her once a week in the assisted living area.

Mixed experience

Our experience with CareOne at Hamilton has been somewhat mixed. I think it is a nice enough place, in terms of the facility itself and the friendliness of the staff. Everyone I've met, from the aides to the chef, has been friendly and kind! However, I don't think the level of care they provide is sufficient for those on the higher end of the care scale. They evaluated our loved one as being fine for assisted living, but they just didn't provide the level of care she needed. There were a few different instances of her using the call button and nobody ever showing up. I think it might be a very nice place for someone with fewer needs, but make sure your loved one is a good fit.

so much construction

When we toured the facility it was lovely. However when mom moved in it was a disaster. Mom didn't stay long because there was so much construction. The bus they had to take residents to activities was broken down. It was all very disappointing. Overall not satisfied.