Brookdale Western Hills - Temple, TX

Brookdale Western Hills - Temple, TX has yet not published prices.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Complimentary Transportation
  • Outdoor Common Areas
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Male Residents Accepted
  • Female Residents Only

Customer Reviews

Older, drab, brown carpet, beige walls, very small rooms, no bedroom door

Brookdale Western Hills is a friendly and welcoming community. Staff and management are all cheerful friendly people that one can easily imagine leaving a loved one with. The accommodations are warm and roomy, clean and accessible, the activities many and entertaining.

My visit

The independent living area did not offer a step down option. The assisted living area was across town. This is a smaller community and they keep the front door locked. The people I met were nice and the apartments were reasonably well laid out. The only way out is into the interior courtyard which is well maintained, however it is small.

We toured this community. the rooms were very small like a studio. The property was not what we wanted. The staff were nice and answered the questions we had for the care offer. They had people smoking around the community I did not like knowing was allowed. I would recommend that families see this community for the care of a loved one.

Taking Good Care of My Friend and Her Needs

My friend is doing well with her move to this community. She has adjusted very well to it, and I know she is in good hands. The community is nice and clean. She hasn't any problems with the cleanliness. The staff is very good with caring for her and her needs. I'am confident about the care she is receiving. This is a community I would recommend, it has worked out well for us.

Friendly staff but a lot of miscommunication

They are telling me they are going to do one thing, but they do another. They have been told that their regional supervisor told them something, but they still aren't doing the correct thing. Food wise, what they're telling me and what they're doing is different. Laundry services haven't been done in 2 weeks.

My experience with Sterling House has...

My experience with Sterling House has been good. I'm satisfied with their services. I'm overall satisfied with the friendliness of the staff, cleanliness of the facility, and care they provide.

Wanted my mom here but due ...

Wanted my mom here but due to the possibility of greater needs & care, they could not accommodate us. Facility was small & residents seemed to vary in ages & needs & were out & about all over; I was impressed by the security of this facility.

Nice and Clean and Friendly

I've only had one other dealing with an assisted living in another town and it wasn't the best. I walked into Sterling House and was impressed from the start...Lisa is so nice, the rooms are so nice and clean. Mom just moved in yesterday so I don't know how it is going to work out since she will be 92 this month and thinks she is still 50, so she wants to live in her own home alone. I've met some of the tenants and they are really nice, one in particular keeps telling me that Mom is going to be okay. The decision was hard but had to be made. Now I just hope and pray that Mom will get adjusted and learn to love not being isolated and alone like she has been for years. Of the three places I visited, I was most impressed with Sterling House and I liked the fact that at full capacity it takes only 42 people...

My visit to this facility w...

My visit to this facility was wonderful as well. I will send the info to my father for him to reveiw. He will make the final decision based on the finances.

Nice but Expensive

The Sterling House in Temple is very nice, but it wasn't within our price range. It has a circular layout. I liked that is is so secure. You couldn't get out into the parking lot without someone letting you. It's very specialized for dementia.

Wonderful facility. This wo...

Wonderful facility. This would be my 3rd choice.

Visited Sterling House of

Visited Sterling House of Temple...very friendly, very caring, very informative

I enjoyed this tour; however, it was ...

I enjoyed this tour; however, it was too much like a nursing home. There were no orders and it was very clean and bright. I enjoyed the tour guide, as she was very informative, and has a very bubbly personality.

From the Community

Brookdale Western Hills provides our residents with lifestyles, housing, care and services in comfortable surroundings combined with exceptional amenities, programs and care. Through Brookdale’s signature Personalized Assisted Living we customize our care offerings for the individual.  This allows each resident the freedom and opportunity to make choices that will ease their lifestyle transitions.  Our residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change. 


At Sterling House we promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each resident to live in health and longevity.  We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and dispensing of medications. Our community offers graduated levels of care based upon the individual need of residents, as determined by our continual assessment process.  We are dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care and value.