We are calling you now to better understand your needs.
I was expecting someone to sit down with me and go over things. Instead, when I came in, I had to hunt someone down to find out who to meet with. There was no receptionist, just a nurses station with no nurse. Once [name removed] and I met up, my entire visit was about 10 minutes. She showed me a deluxe studio, talked about the amenities while walking to and from. Showed me the dining room, a common area and the front door. The place feels more like a nursing home than assisted living.