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Customer Reviews

The Virginian is Extraordinary: caring, professional, experts, personalized care (not cookie cutter), even has excellent food.

Review on the Virginian, Fairfax VA. Our mom who is 99 and lives with us, just returned home to us from over 5 weeks of in-patient rehab, post surgery, at the Virginian, after falling and breaking her hip. Words of praise like extraordinary, outstanding, caring, professional, and even loving, just don’t do service to the care our mom received over this period. Many in our family and group of friends thought “OMG, this is it for her,” based on how often our aging parents just don’t have the will and energy to keep fighting the daily grinds of life after such an accident. Yet, in our opinion, while our mom is known for her grittiness and competitiveness, we believe the value the Virginian staff brought to “the table,” far exceeded either what we expected or even thought possible. And it made a HUGE impact on the morale and willingness of mom to hang in there and do the work required to get back home. Without exception, every single one of the many who served mom were “serving up their A game at every opportunity.” Their encouragement, sense of humor, occasionally tugging mom’s chain (who also pulled their chain), amazing ability to judge just the proper therapy to suit her ability and mood, were incredulous to watch. Of the 50 or so combined OT/PT sessions, her daughter or son-in law, attended some 95%. So, our opinion is not based on a few random encounters where the staff might have been on best behavior. Rather, the staff, to a person, truly cares about the welfare, both physical and mental of each patient. Our mom even raved about how good the food is, especially the soup. Ha! We objectively rate the Virginian 10 stars out of five. Some of the wonderful superstars included, but are not limited to [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed]- a volunteer.

A Good Move-In

My mom is doing fine. The move in was fine. It was going great until she sick. They are handling it well.

Solid performance, super-friendly

Staff is universally engaged, helpful, and cheerful - not one 'bad egg'. They really 'lean forward' to assist, anticipating issues and problems. Especially good 'onboarding' processes, with resident shepherds for the first couple of weeks to help new folks break in. Food is pretty good, with lunch being the weakest and most monotonous - dinner is almost always excellent. Extremely safe and clean throughout. Setting is pleasant and quiet. Excellent library - always a big help.

My only criticisms: I do wish there were more activities, especially out-of-building experiences and road trips. Also, medical processes of all types for "independent" residents are kind of disjointed and uneven. It's all there - you just have to figure out how to access it.

In summary, we looked at a LOT of facilities all across NOVA, over a year-long period, and selected The Virginian for a balance of reasons - I still think we got it right, for my Mom.

The Virginian is a high quality operation. They provide very good care. The staff is very friendly and provides any help needed. My mother consistently compliments the food.

No Way!!!!!

Nobody answers the phone or emails here. They don't care about your situation at all. If you have the chance run.

Very pretty, lots of trees,...

Very pretty, lots of trees, friendly staff.

Number one choice if there was availability

The didn't have a room so quickly available (we had 3 days) but I liked it very much. I know they have a lot of Parkinson's things going on there, if we had more time we probably would have gone here, it was also more expensive.