The Sheridan at Tyler Creek - Elgin, IL

Room Type Monthly Range* (USD)
Semi-Private

$ X,XXX

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Studio

$ X,XXX - X,XXX

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1 Bedroom

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

We were all very impressed with this place. It's a pretty new building and the accommodations are very nice

SLC Midwest

Local Representative

Thank you for taking the time to provide us with feedback; we appreciate your review!

Memory Care

I moved my Mother into the Sheridan when it opened in Sept 2016. She lived in three other facilities before coming to the Sheridan. Eleven years ago she moved into an assisted living facility 5 hours from Elgin. As time past she began to have memory problems. Since I am the only family member I decided to move her near me.
The Sheridan at Tyler Creek staff members on the memory floor were good for my mother. If problems became noticeable such as getting sick, if she fell, had a bruise, or any concerns that they felt needed attention, they immediately called me. My mother received excellent care during her stay at the Sheridan.
The Memory Care Director was excellent to work with. She listened to my concerns and did what was best for my mother. I appreciate everything she did for mom.
The day my mother past several caregivers came to her room to say their final good bye. Some left in tears. I knew at that time I placed my mother in good hands at the Sheridan. The caregivers cared about my MOTHER.

Their work and devotion do not go unnoticed...

To the staff of Sheridan at Tyler Creek ….your work and your devotion do not go unnoticed, even if the one you care for may not be able to say “thank you.” You are appreciated, worthy, loved, respected and you make a difference. Please know you have value and ARE valued. Even if you never hear these words from those you care for or others around you, please accept these heart-felt words from the [Name removed] Family.

Thank you Sheridan at Tyler Creek

From the nurses, CNAs, the front desk, the office, the engineers, the kitchen / dining staff, housekeeping and Memory Care….they ALL have been a blessing to my parents since being at the Sheridan. I have been my parents’ caretaker for 8 plus years and stay every weekend here at the facility. I have gotten to know the staff and residents all very well as they have gotten to know my parents and I as well. I can’t stress enough how much I appreciate every one of the staff. They roll up their sleeves every day, no matter what the task, to take care of the residents, keep them safe and help keep their dignity. In a way, they have become a part of our family….as we are all in this together. Staff has become a community that not only gives from their heart but you can feel and see their love and compassion for each resident in what they do. Thank you Sheridan at Tyler Creek for making a difference.

Happy to call home

My parents were one of the first to move to the Sheridan. As it took some time to adjust, my mom was extremely thrilled and so happy to be in a place she felt safe, cared for and she couldn’t say enough good things about the staff. To her, it was like having her grandchildren around…and that meant everything. As it has been difficult for my dad since my mom’s passing last September, and then moving last month to Memory Care, he has adjusted so much more than we expected and I owe a lot of that to your staff. Especially in this last month in Memory Care, [Name removed] and her staff have done an exceptional job in making my dad feel comfortable and at peace in his new home. They have given the best quality care for my dad and really try to create a sense of community and family. They all really step up to the plate and go above and beyond in the midst of their busy, hectic jobs every day and it doesn’t go unnoticed.

Could not be happier!! What a gem! These people actually care! I am only sorry I had to put my mother through the ordeal of a very bad wrong choice/mistake before we landed here.

SLC Midwest

Local Representative

Thank you for taking the time to share your review of our community; we appreciate your confidence in us and we're honored to provide care for your mother!

While the location and facility were in good condition, the contact was not on the property when we arrived; though we waited a short while, we had to leave due to something that sprung up. We didn't hear from the contact until nearly an hour later; at which time he claimed that "you" neglected to inform him that I was coming. Highly doubtful considering the other two locations not only acknowledged me upon my stating my name, but knew "you" had recommended us; they even knew my uncle by name. At least the receptionist was pleasant. Honestly have no desire to return.

SLC Midwest

Local Representative

Thank you for taking time to provide us with your feedback. We’re sorry to hear that your experience at The Sheridan at Tyler Creek did not live up to the expectations we strive to meet. It’s important to us that we address your concerns, so we invite you to reach out to our Executive Director at our community phone number. Thank you again for your input, and we look forward to hearing from you!

Review of The Sheridan at Tyler Creek - Elgin, IL

My grandmother has lived at Sheridan for several months. She needs help and other is left not being helped. Her room smells of urine constantly and the staff simply tells me that they will take care of but the odor is always there. I am concerned about the leadership especially the [Removed] she seems to not care about my grandmother.

SLC Midwest

Local Representative

Thank you so much for your feedback. We would love to hear any additional thoughts you have on how we can create a five star experience. Please feel free to contact us directly at our community phone number!

Review of The Sheridan at Tyler Creek - Elgin, IL

My mother moved in to the assisted living part of this facility and walked out the door on to a 4 lane busy street (McLean Ave) and almost was run over. She now lives in the memory care section that is locked. She gets no physical therapy or speech therapy as was promised by staff. The staff promise thing they cannot deliver.

SLC Midwest

Local Representative

Thank you for taking time to provide us with your feedback. We’re sorry to hear that your experience at The Sheridan at Tyler Creek did not live up to the expectations we strive for. It’s important to us that we understand and address your concerns, so we invite you to reach out to our Executive Director at our community phone number. Thank you again for your input, and we look forward to hearing from you!

Review of The Sheridan at Tyler Creek - Elgin, IL

I was unimpressed during my tour of the memory care that I was interested in for my mother. There was no activities and people were just sitting around unattended. I chose another facility where the staff was more involved with memory patients.

SLC Midwest

Local Representative

Thank you for taking time to provide us with your feedback. We’re sorry to hear that your visit at The Sheridan at Tyler Creek did not live up to the expectations we strive for. It’s important to us that we understand and address your concerns, so we invite you to reach out to our Executive Director at our community phone number. Thank you again for your input, and we look forward to hearing from you!

Excellent Facility

I have absolutely nothing negative to say about The Sheridan. They are excellent. The staff is super easy to work with, and they made it so simple to get my mother settled and comfortable. The services they provide are a big deal for me. I love that they help my mother take her medication, they do housekeeping, and they take care of her laundry as well. The food is good, and they have a lot of activities to keep the residents busy. The apartments are fantastic. I love that they allowed us to move my mother's things in and arrange it just as they were in her own home so she could feel more comfortable. I would absolutely recommend The Sheridan to others. It's an excellent facility.

SLC Midwest

Local Representative

Thank you so much for sharing your confidence in us. We appreciate your review and your recommendation of our community and we're so pleased that your mother is making her home here with us!

GREAT PLACE

Overall a wonderful, caring place for a loved one. EVERYONE is very friendly and caring. Feel the cost is a bit high....but, all in all VERY PLEASED with the care my mother gets here...along with cleaniless. Many activities to get involved in and CNAs are very helpful and encouraging to get Mom to get out and go to them, instead of staying in her room so much. ALL CNAs are very nice and caring. Nurses are great also, especially [Removed], who is VERY CARING and helpful.

SLC Midwest

Local Representative

Thank you so much for your feedback!

A good tour

This community looked clean when we toured it. It did seem like a darker setting. This community offers assisted living and memory care. We were looking for independent living. I would recommend taking a look at this community to see if it would be right for your loved one.

SLC Midwest

Local Representative

Thank you for taking time to provide us with your feedback. We appreciate your review and your recommendation of our community! We’re so pleased that you toured with us and sorry to hear that we weren't the best option for your family.

Nice and clean

The Sheridan at Tyler Creek was a very nice and clean community that we toured. The staff was very friendly and answered all of our questions. We chose another community because we were looking for everything on the ground level and the memory care was on the third floor. Also, they were not Medicaid approved.

SLC Midwest

Local Representative

Thank you for sharing your review. We appreciate your feedback and while we're disappointed that we weren't the best fit for your family, we are so pleased that you enjoyed your visit with us!

At This Newer Community

So far the care is going good, it's all really good here in the community. My dad looks happy and he does participate in the activities and programs and gets physical therapy on site. They are a little slow with the maintenance. The shelf in the closet was not fit for one in a wheelchair but they did adjusted it after many requests. I like that I saw a newer community and it looked like a good fit.

SLC Midwest

Local Representative

Thank you so much for sharing your experience! We appreciate your feedback and we're so pleased that your dad is enjoying his home with us! Our goal is to provide a 5-star experience, so please don't hesitate to reach out to our Executive Director with any questions or concerns.

My Tour in the Memory Care

The Memory Care was on the third floor of the building. The tour was very nice by the representative. However you would need supervision to go outside. No enclosed outdoor area. The rooms were bigger and very nice. I would have picked the community but we found a better pick.

SLC Midwest

Local Representative

Thank you so much for sharing your feedback! While we're disappointed that we weren't the best fit for your family, we are delighted that you enjoyed your visit with us!

A tour for care for family

We toured this community and found it to have a feeling of being closed in. The staff was nice, but it was a smaller community. They have a little dog which is nice to see. We would recommend that other families tour this community for the care of a loved one for care

SLC Midwest

Local Representative

Thank you for sharing your review; we appreciate your feedback and we're so pleased that you enjoyed your visit with us! Thank you for your recommendation of The Sheridan at Tyler Creek!

Caring sincere people!

When we first moved my parents in, [Removed] Senior was very helpful. I think they're having her do other things now but she was great along with other people who really helped is out. They billed a bit too much on my parents first bill but they're very sincere people and they are working on fixing it. They really care about the people. The food is very good, I have eaten there myself. The only thing we wish they could improve on is the time it takes to get the food. Sometimes it can take up to 45 mins to get their food. Other than that, it has been a very good experience and we are happy with the way things are going.

SLC Midwest

Local Representative

Thank you for sharing your confidence in us; we appreciate your feedback! Our goal is to provide the best possible experience for our residents and families, so please don't hesitate to reach out to our Executive Director with any additional input, questions, or concerns. Thanks!

Newly build community with wonderful staff!

My mother was having a difficult time adjusting at The Sheridan but the last three weeks have been very good for us. The staff is adequate and meets her care needs. I feel they could encourage her more to participate in activities. We chose The Sheridan because it newly built, modern and offered a large apartment with full size appliances. The atmosphere is very uplifting and the staff is so friendly.

SLC Midwest

Local Representative

Thank you for your review; we appreciate your confidence in us! Please do not hesitate to reach out to our Executive Director with any concerns regarding your mother; our goal is to provide the best possible care and your input is very helpful.

Care for family.

We like this community a lot. The staff are always nice and caring to her needs. They offer good activities for her to participate. We would recommend the care of this community to other families. We like that the community is clean and enjoying when we visit.

SLC Midwest

Local Representative

Thank you for taking the time to write a review; we truly appreciate your feedback! Our goal is to be a 5 star community, so please do not hesitate to reach out to the Executive Director if you have any concerns, questions, or suggestions on how we can achieve that goal.

Needs a few tweeks

03/10/2017
The place is still brand spanking new, which makes it head and shoulders above the other establishments. The rooms are of a nice size, not to big, but not to small.
The community and staff are very accommodating and friendly, it's easy to fit in and find friends.
The food is varied and tasty, if a bit erratic in it's quality and service. Something they need to work on.
Moving in can be chaotic, many miscommunications happen regularly, from missed medications to being sorely uninformed of the daily routines. Many times it feels as if one hand does not know what the other is doing.
If you as a family member can be involved and be an advocate for the resident, you can keep your thumb on the management and staff. After 5 weeks of being here, we are starting to get with the program.
They have private bus service which is really nice, room service for when you don't feel like eating in the dining room, housekeeping, laundry service... there are many benefits.
I believe once they settle in to a good staff, and a regular schedule things will become smoother for all the residents.

Tour for care for dad

We liked the tour here. the staff was able to answer the questions we had on the care that was given. We liked the menu that seemed appealing. We would recommend that other families tour this community for the care of a loved one.

Beautiful. Feels more like a luxury hotel than an assisted living facility.[Removed] spent lots of time with me asking about my dad and discussing options. I went feeling "not really an option, but I should look" and left feeling "OK, this is the place."

A new community to enjoy.

We toured this beautiful new community for the care for my mom. We liked the staff very much. We wanted something closed to home. The variety of meals were very nice. We would have been happy with this community but wanted something closer to a different area. Families would be happy with the care of this community and the environment for a family member

Mother in Law is Well Here

So far we are pleased with my mother in laws move to this community. She is safe, and receiving good care. They have good staff here, they have been easy to work with, and helpful. There are activities available for the residents when they are ready to participate. The meals are well balanced overall. It is a really nice community, and I would recommend it.

Good tour!

The Sheridan at Tyler Creek was a very nice place, but they wanted me to provide a bedroom set prior to moving in. Also, the residents did not seem to be as far advanced as my husband with his mental state, so we decided it would not be a good fit for him.

Not in favor of the layout!

The Sheridan at Tyler Creek was a very nice community to tour, but it was almost too new. Also, the dementia unit is on the third floor, and they have no outdoor space. It was also a bit on the pricey side.

Very Good Tour, Nice Place

I had a very good tour of this community. Everyone was very friendly and courteous. The community looked nice, everything from what I saw looked nice and clean. The staff was informative,and kind. They were very kind to my family and I. There were many factors that played into where to place my mother for her needs. This is a nice community, but it wasn't the one for us.

The Staff Is Amazing!!

The community is small and has a homelike feel to it. We would definitely recommend it just based on the people who work there. The staff is very nice, and tend to all of my father's needs. During the cubs game, the community had a room with the game on, popcorn and hotdogs. The only thing I wish they would improve on is having more excursions. They only have one driver with one shuttle, I wish they would add more.

Great care

This is a nice community with great staff. He likes that they have field trips as shopping, zumba field trips and live entertainment that comes in. The staff is so very caring The food is good, but needs a little improvement in a few areas. I would highly recommend this community to other families for the great care.

Above Our Expectations

It's a brand new and clean facility and everybody is still learning.They are giving the care that is needed and providing safety for my mom. It is working out and fantastic, now she is more active than before at home. The transition was good. My mom likes the meal but she thinks the quantity is too much and at times she says the food is not warm enough. They have activities and she does a lot with the small amount of people that show up. Her mobility has increased tremendously. The main reason I chose them is for the location, she is familiar with the area and what she is use to. She is able to use the same doctor and church. She has her own apartment and independence. There was no big transition.
Mom likes that she is getting 24 hour care if she needs. There is someone in the building for her self security. As new as it is, they have lived up to our expectations

Comfort For Mom!!

The Sheridan at Tyler Creek is a fairly new community. The staff is attentive and welcoming. The community is kept spotless, the maintenance does an excellent job. The meals are good but could use some improvement. The staff in the kitchen is slow but are getting better with time. They offer plenty of activities on site as well as offsite.

I would recommend this community!!

The staff are exceptionally kind, thoughtful and caring. They have an executive chef there and the food is very good. They are respectful and good with your personal dietary needs. The community is clean and the grounds are well kept. They have a courtyard with patio furniture. This community has a lot of sunlight coming into it.