Somerby Franklin - Franklin, TN

Somerby Franklin - Franklin, TN has yet not published prices.

Customer Reviews

Wonderful community

Amazing community! My mom loves it there and couldn't be happier.
She loves her apartment, the staff is very engaging. She loves all the activity and music they do, and has made a lot of friends. We are very happy and the best part is having her close!

Somerby

The physical surroundings are still new and provide pleasant backdrop. There are adequate staff who strive to meet the needs of residents.

Lieing sales people and manager who does not care

I asked sales lady if they washed clothes and she said yes.I had to wash moms clothes every week but two out of five months.Front desk man called me a piece of shit service person.Manager and sales lady did not care to talk to you,they just hide in their office when you try and ask for help with clothes that they would not wash.Short ON staff and staff that was rude and only cared to talk about where your payment is.A piece of [profanity removed] place and a big waste of money.See if they even have a clean clothes washer and person to do it before believing a word sales people say.Manager who could care less about your problems.Just wanted your money. SALES LADY WHO LIES FOR A LIVING.

Worthless people who are Liers.

Called a [language removed] by front desk man.Had to wash cloths every week but two out of five months.Manager hides in office for a week when trying to get the help we payed for.Stay away from the low class people who run this place.Where are the police because these people need to be arrested for the abusive language they use while sitting on there [language removed].

Poor Alzheimer's Care

Beware of the memory care wing. Use of "pharmaceutical restraints" is a common practice -- happened to our loved one. Caregiving staff is grossly untrained and uncaring -- turnover is constant. Management is most concerned with shirking responsibility, while "contracted" nurse practitioners dole out heavy psychiatric meds to dementia sufferers. This resulted in a fall and injuries for our relative. These people and this company care about profit not people. They paint a pretty picture, but the care is so sub- par. Also have a problem with bed bugs.

Somerby Franklin

We have enjoyed the heated pool, our balcony, the restaurant style fine dining and the new construction with granite and other high end material. The flexible meal plan in our Independent living is great and the activities are numerous.
We would have liked a storage unit, but the huge closets made up for that.
I am working with Somerby to find a place for "Shop 101" so we have a place to fix things that are broken.

Review of Somerby Franklin

The residents and staff and friendly and a pleasure to live with! The surroundings are clean and pleasant. This is my home and have no plans of ever leaving!

Review of Somerby Franklin

Somerby is a wonderful place to live. The food is good, the new friends are great and the apartments are nice, very nice. I feel blessed to live here.

Review of Somerby Franklin

This is a beautiful facility, probably the best around, and the staff is second to none. It has been open for approximately 16 months. As with any new facility, it has experienced growing pains, especially in the area of the food and dining service. Much improvements have been made, however, and everyone involved continue to work hard to make it even better. Management, staff, residents and the residents representatives work very hard to insure the overall operation remains at a high quality level by constantly reviewing outstanding items, and bringing them to completion.