NHC Place at Cool Springs - Franklin, TN

Room Type Monthly Range* (USD)


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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Complimentary Transportation
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call

Customer Reviews

Horrible Place With No Compassion For Elderly

Horrible place that should not be allowed to pretend to care for elderly people. They don’t care nor have any compassion for the elderly. They bait and switch and lie to get patients. Negligent and send erroneous bills and lie. Horrible experience.

Management Doesn’t Care About People

The management doesn’t care about people. Buyer Beware. They make promises and don’t follow through. So sad for our elderly population.

Good Rehab

My grandmother was here for about 3 weeks. It was a good experience. It was nice but its in a hospital setting. It was carpeted and clean. The food was fantastic and she loved that we could eat with her in the dining room. The therapist were great and she showed improvement in a short time. I would recommend this place if you need a rehabilitation place.

They need a reminder of the standards of care.

As a healthcare provider myself I was appalled at the care my family member received at NHC Cool Springs. He was admitted for rehab after a hip fracture and let's just say he came out worse than when he went in. The staff didn't help him out of bed for days (using short staffing as an excuse), didn't make sure he could reach his food when meals were delivered, didn't offer to help him up to the bathroom (because of this he is now incontinent), and didn't turn him in the bed to avoid pressure ulcers. So after 6 weeks of "rehab" he has three pressure ulcers that require him to see a wound specialist. One is a stage 4! NHC in no way met the standard of care. If you have a loved one that truly needs adequate nursing care and rehabilitation... Keep searching! NHC apparently doesn't have enough staff (or standards) to make sure the patients eat, pee, and feet don't rot off.

Very nice community!

Things have gone great with NHC Place! It's a beautiful, clean, extremely well kept facility. The staff have all been very professional, communicative, and just a really caring group of people. I wouldn't hesitate to recommend it to anyone looking for care in the area.

Nice place, overall

Overall we've been very pleased with how things have gone with NHC Place. The staff have all been very helpful and knowledgeable, and they made Mom's transition to their community very easy. It's a nice looking place, they keep everything looking clean and well kept, and they do a great job taking care of my loved one.

Horrible memory care treatment

If you love your family member, please do not consider this place for memory care.

Nicer memory care

It was full when we were looking, it's nicer. I can't really remember but I beleive the memory care facilty is one I would prefer for my mother to be in. If I'm remembering correctly, the way it was set up was just more pleasant.

Nice facility, but much ext...

Nice facility, but much extremely high prices for smaller apartments than first facility we toured. no laundry appliances in apartments, kitchens & appliances too small.

Hopeful with rehab

It's been a long hard battle but she's imporiving now and we're hoping for the best. She's almost 92 and we know she's not going to be what she was before but we're hopeful. The rehab started out slowly but we're very pleased now, we had a little bit of a rough start but we're very pleased with what they're doing now. I think a lot of it had to do with the fact that we got there on the weekend and there were just a lot of different circumstances surrounding it. We talked to them about it and now everything is much better.

$3,840 studio per month or ...

$3,840 studio per month or $128 per day PLUS $15/day for Level 2 assistance PLUS $9/ day for med adm if less than 7 pills PLUS $33/m laundry TOTALS $4,593 studio per month GOOD - LIKE Kirby Pine in that resident can move in and out of other levels of care (rehab, alzhimer, 24 hr skilled nursing) as needed but at higher cost

Loved the looks of the community.

Loved the looks of the community.

Would like to have Mother see this on...

Would like to have Mother see this one for sure. It is pricier, but have not had a discussion with the director yet. Our first tour was on the weekend and conducted by social Worker who was very pleasant and showed us around, but did not have the detailed knowledge regarding availability and financial information. the Director and I have played phone tag and I have not had the opportunity to discuss further with her.

Really big and not as personal a feel...

Really big and not as personal a feeling to it. Lovely rooms - very expensive. Care is ala carte. Stressed the ability to get to exits by themselves in 13 minutes. They will "escort" residents to meals, activities, but don't push them. Again, they stress they have to get themselves around. Nice menus. One bedroom units available - we would need 1st floor - they thought there was one open.

NHC has the REHAB facility. That is ...

NHC has the REHAB facility. That is what we are looking for.

From the Community

NHC Place Cool Springs is located in Franklin, TN and provides an assisted living facility, memory care facility, rehabilitation and a specialized healthcare facility. National Healthcare Corporation was founded in 1971 by Dr. Carl E Adams who is a physician and community leader in Murfreesboro, TN. He set out to create a medical complex that would serve all the necessary health needs of the aging residents in one campus location. The mission was to care for these special patients in a loving environment and promote wellness and recovery. The assisted living facility has 43 separate apartments with private bathrooms, kitchenettes, and individually controlled heating and cooling systems. Included in the facility is a common dining area that serves three meals each day, a sun room, an enclosed courtyard and a socializing room for the residents. The level of services for the assisted living residents in comprehensive and helps to promote their wellness, both physical and mental. Your loved one will have access to a 24 hour nursing staff, daily medication reminders, weekly housekeeping services, assistance with daily activities if required, health and wellness checks, and a variety of floor plan options. We treat your family member or loved one as we would our own family to ensure they can transition to assisted living with ease. Our recreational director will ensure your loved one is involved in daily activities to encourage socializing with other residents. Our Memory care facility and Rehabilitation facility is located on the same campus as the assisted living facility so if required your family member or loved one will transition quickly because of the familiarity of the area.