Never place your loved one in The Memory Care Center
Do NOT send your loved ones here! This place looks great from the outside, and with the amount of money they charge for a room here you would expect nothing but the best. This place is horrible! The carelessness which they treat their residence’s is so sad. The staff is poorly trained, and incapable of fulfilling the duties that come with taking care of elderly people. When you bring up a concern to the management, they treat you like crap. Many times I have told them that they are understaffed and they pretty much called me a liar. The most recent kick is that they ran out of food! The facility is shared with Assistant Living and they get served first. The chef blamed the kitchen staff for not watching portion control. They have monthly meetings for the family to address concerns and it turns into a shouting match—nothing ever changes. I can't stress enough how horrible our family's experience has beenwith this place. If you want a safe, caring place please look elsewhere.
My Dad was in the memory care ward a little over a year before he passed. One would think with the monthly rent they charge, care would rank accordingly. WRONG. In one year, 3 directors and a high rate of turnovers for caregivers and other staff. The good ones were overworked and underpaid which left the residents in the care of those who really didn't give a damn. Little attention to vanity and cleanliness of the rooms, clothes and linens. Also, poor tracking of residents as far as showers and meals. Overall terrible experience and had it not been for the fact that it would have created more confusion for my father than he already had, I would have moved him from there in a heartbeat. Beautiful facility from the outside into the lobby though.
When I toured Morningstar, they were very expensive but still our number one choice. Even though they were more expensive, we were still going to choose them but the sales lady stopped returning my calls and emails, so we went to another place.
Opening March 2016, MorningStar of Wheat Ridge is dedicated to creating a true home, where your retirement years can be carefree. Offering a lifestyle of comfort, wellness and community, our team works hard to offer our residents a quality of life other assisted living facilities simply cannot match.
At MorningStar of Wheat Ridge, we’re proud to offer 45 bright suites for assisted living with spacious studio, one-bedroom and two-bedroom floor plans (some 700 square feet). Within our Reflections Neighborhood, we also offer 19 secure suites devoted to the individualized, specialized care of residents with Alzheimer’s Disease or other forms of dementia. MorningStar is a private pay community (we do not accept Medicaid).