Hampton Manor at 24th Road - Ocala, FL

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Customer Reviews


I would steer far away from Hampton Manor. We chose Hampton Manor for our mother with Alzheimers. We are her only advocate since she can no longer advocate for herself - hardest thing we would ever have to do. We bought into the family owned and operated nonsense.. Supposedly our loved one would be treated like it was one of their own. Do not let them mislead you like they did us. This family is absolutely cruel and heartless. Do not judge a book by its cover. I wish someone would have warned us!!


STAY AWAY! I cannot begin to describe how inhumane and cruel the corporate powers-to-be behind this facility are. Long story short: we thought we found a facility where my mother with Alzheimer would thrive in. They said all of the right things, made us feel at home, and helped us as we prepared for this difficult move. 24 hours before we were bringing in our mom we were told that "corporate had reconsidered and there was not a spot available after all". No other explanation was provided and no one from corporate ever had the courtesy to respond to any of our begging voicemails or emails. To this day we still don't know what happened. Whenever I read a bad review I always wonder what the other side of the story is; believe me when I tell you that there was no justification whatsoever for this last-minute change of heart.

We were told this facility was owned by a 3rd generation family owner - [name removed] - who is very involved with his residents and staff. [Name removed] never had the decency to even talk to us. Choosing to place our mom in an assisted living was the hardest decision we ever had to make; we were finally somewhat at peace with our plan when this company turned our lives upside down and never even had the basic human courtesy to tell us anything. I have never witnessed an act so cruel nor have I ever experienced the level of cowardness that the entire corporate team has shown. If you are looking to place a loved one in a memory care or assisted living facility, I cannot tell you in strong enough terms how awful these people are. My only consolation is that I found out their level of cruelness before I placed my mother under their care.


The pharmacist is on staff several times per week and with properly signed consents is able to provide information for concerned family members. The staff are caring and secure the facility for their guests. Outings are provided on a weekly basis and fun mental games stimulate social times within the Manor.

MY HUSBAND RON [removed] HAD BEEN AT 24th RD since August 11,2015 when I tell you the peace of mind I have knowing Ron is shown compassion understanding an is so well cared for we ad his family cannot THANK
EAVH AN EVERONE THERE FOR QUALITY OF CARE AN GREAT CONCERN THAT'S GIVEN RON 24/7 . Having spent many yrs in the medical field from administrator to an internal medicine dr for 10 yrs to unit secretary in a hosp in Rochester for 7 yrs to finally semi retiring an volunteering in a health care assisted living/nursing home/ an ALZHEIMER unit in the Albany my area I have great knowledge of what is required to do the work that is done at Hampton manor 24th RD in Ocala florida. When Ron became ill an needed to be placed because of his DX of dementia an ALZHEIMER DISEASE HE BECAME PARANOID AN WAS IN GREAT DANGER TO
HIMSELF I WAS HEART BROKEN!! He had survived lung cancer 16 yrs ago when they gave him 1 yr to live!! WELL HE BEAT THOSE ODDS!! But then this dreadful horrific disease began to consume his body!! My son an I checked out many places near us heat in the villages BUT THEN WE HEARD OF HAMPTON MANOR!! Heart broken we agreed to ck it out!!! FIRST I LOOKED FOR WAS THE EYES OF THE RESIDENTS !!! I did not see anxiety or fear in stead I saw smiles an contentment in their faces !! Next the facility was so bright an clean not one trace of odor to be found !! Moving on the staff !! They were top class act I knew within 15 min of being there RON COULD BE HAPPY THERE!! He was over joyed an excited to go to his new "home" it has been 6 months since Ron moved there an I am so grateful to each an every staff member they treat Ron like family an after my visits with him I leave knowing he is in the very best place he could be as he struggles they this awful diease I THANK
GOD EVERY NITE FOR THE CARE AN THE LOVE AN COMPASSION THEY GIVE TO HIM. An for making this final journey of his life filled with caring people who treat him
An us like family showing RON THE DIGNITY HE SO DESERVES. Our family shall never forget the concern an care you give to Ron 💗💙🙏.


My mother lived here for about 1 1/2 years. I found the cleanliness declined but more importantly the supervision of residents declined dramatically during that time. Some residents were aggressive and left in supervised. [removed] Needless to say we found a new facility and would not recommend this place

Not The Place for Us

The door was locked so we rang the bell for a little while and we saw the residents sitting there and the medicine cart was unattended. We rang for a good 5-7 minutes. Eventually the nurse came to the door and let us in. She didn't make any motion to move the cart or anything. There was a bit of humidity and a bunch of fans on. I asked her about it and she said the power went out. I appreciate the honesty with that and that they were trying to accommodate the residents as best as possible. There was a smell of urine as we were going down the hall. The people were nice though.

From the Community

Hampton Manor at 24th Road is a beautiful assisted living community with 42 apartments located in southeast Ocala. The property offers extraordinary care in a cozy homelike atmosphere. Hampton Manor at 24th Road is fully licensed for extended congregate care, which provides extended nursing services not available in a standard assisted living facility. These services permit residents to age in place when they may otherwise require transfer to a nursing home, often preventing a secondary move. With spacious common areas and well-appointed apartments, Hampton Manor at 24th Road offers residents the comforts of home in a lively senior community.