Elmcroft of Bedford - Bedford, TX

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Nurse on Call
  • Homecare Onsite

Customer Reviews

My first impression was horrible. It started from the receptionist was very unattentive. The Sale Director was not aware of our appointment then made us wait another 20 mins. I would not send anyone there based on the service alone. This looked like a step up from a skilled nursing center.

A very nice facility. The staff seems to genuinely care about the residents and they make every effort to help the residents feel like this is their home. The residents were engaged in activities and the staff interacted frequently with them.

Director of Facility is horrible

our loved one went down hill from the time he entered this facility. on numerous occasions we found him completely wet from being ignored and we were paying extra monthly for adult diapers and extra care. they are not professional; the director is extremely rude and unhelpful; they do not do what they say; the don't follow through on agreements. the facility is extremely depressing with yellowed walls and dim lights. i would not recommend this facility unless your loved one is able to completly care for themselves and doesn't care about atmosphere.

Good facility for my elderly Mother. The caregivers are friendly and courteous.
The food is not great and food selections need improvement. Overall, my Mother has adjusted well and seems happy.

Review of Elmcroft of Bedford

Great place but meals could be better nutritionally.

Review of Elmcroft of Bedford

Everyone here that we have dealt with are wonderful people. They take good care of my husband and have become good friends to him and me. Keep up the good work!

Review of Elmcroft of Bedford

They keep my room very clean everyone is friendly. They provide nice rooms, the food is not to bad. It's difficult to please everyone!! They are very giving and friendly and go above and beyond to meet our needs.

Review of Elmcroft of Bedford

They train the aids very well and if the staff doesn't get on board they are quickly weeded out. You always support our needs and take good care of us. Me being from a large family has helped me to transition to moving in here. My visitors/family are impressed with the dining room, decor, and centerpieces.

Review of Elmcroft of Bedford

Meals are close by and we get all 3 meals. I enjoy having my independence, but knowing that I always have help near by if needed.

Review of Elmcroft of Bedford

I am content with the overall daily life here at Elmcroft. The general populace is a good representation of my age group. I would like to see a better response time when we press our call buttons. I understand their response time depends on what events are going on in the building. The grounds are kept very nice. The food is getting better.

Review of Elmcroft of Bedford

Elmcroft takes good care of us. I like the security. They need to respond in a more timely manner when we press our call buttons.

Review of Elmcroft of Bedford

The food could do better, a different variety, I have to watch my carbs. When one of the staff members came to take my blood sugar she was not prepared she didn't know what to do, she should have been trained better. It's very pleasant. I enjoy the staff and other residents.

Review of Elmcroft of Bedford

I love all the activities as for the food I just don't care for casseroles. So if something is not to my liking I can always get a chef salad or a baked potato. I am concerned that the frozen pre-packaged food/meat items we get contain too much sodium. The staff is friendly, I appreciate being able to get all of my necessary shots here at Elmcroft.

Review of Elmcroft of Bedford

The staff takes good care of me. I enjoy the activities for the most part. I like the food. I know it's very difficult to please everyone of us residents!!

Review of Elmcroft of Bedford

I enjoy the activities that are offered. The food is good most of the time. I feel that over other similar AL's Bedford ranks right up there! Elmcroft has addressed and met all of my needs. Would like more games in the AR, as well as field trips. I know the bus has been in the shop for the last 2 months. I appreciate being able to get my flu shots here at Elmcroft.

Review of Elmcroft of Bedford

I get good personal care here. I feel very secure here. The office staff makes themselves readily available to my family members when need be.

Review of Elmcroft of Bedford

We do well at keeping my room clean. I enjoy all the activities we do. I enjoy the food, I enjoy the other residents that live here. I can't think of anything negative that I have to say. I would never consider moving. The staff is all great, they take care of anything I ask them to do.

Review of Elmcroft of Bedford

I love to take the bus rides. I enjoy the company of the other residents. Food is good, enjoy the snacks.

Review of Elmcroft of Bedford

We are very good, all staff are very nice. They help me with anything I need help with. I love the activities.

Review of Elmcroft of Bedford

All staff treat me very well. I enjoy the company of all the other residents.

Review of Elmcroft of Bedford

I have lived here 13 years. Food is good, staff is friendly and helpful if I need anything they take care of it for me.

Review of Elmcroft of Bedford

Ya'll do anything and everything I need. This is a great place to live.

Review of Elmcroft of Bedford

Staff is kind and friendly, they listen to my jokes, they allow me to work in the flower garden and veggies they take care of my problems

Review of Elmcroft of Bedford

They do a good job cleaning my apt, food is good most of the time, they do a good job taking care of me. It's nice, quiet, clean, you can stay in your room if you like or you can join in the activities or go out with your friends or family.

Nice location ,comfortable setting ,nice assited living area. We need closely monitored living area for memory care. Very nice personnel.

Met with [Removed], had a good and comfortable chat. Met director, activities leaders. Discussed security,room options,safety,activities,food service. Ready to move forward with evaluation and room selection to move in soon.

Nice Tour, But Not The Right Match

We toured this community for my aunt,and her needs. Our tour went well, and everyone was kind. There were many factors that played into where to move my aunt to for her needs. This a nice community, but we did find another that was a better match for us.

Megan Strothman

Local Representative

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us. We are sad to hear you went a different direction.

Not Able To Accommodate In The Short Time We Had

I had a short experience with this community. I only had a short time period too make the decision about where to move to my mother too. I did not feel they were very able to quickly accommodate us like I needed. I did find another community that was able to accommodate us.

Looked Too Much Like A Assisted Living

This community was nice a little larger than what we were looking for and not the setup that we were after. What my husband wanted was an individual cottage or home for independent living, not something that was all enclosed and in the same building. The community is nice outside area but it just looks more like a assisted living home. The staff was friendly and helpful

Megan Strothman

Local Representative

Thank you for your feedback! Elmcroft of Bedford is an Assisted Living Community. We are sorry to hear you went a different direction.

It was not a good fit for us, but seemed very nice

Staff doing the best with difficult people

My father in law is not enjoying anything there simply because he resents being there so he is not happy with anything and I think pretty much the same would be said for my mother in law. The staff is doing what they can to encourage them to participate in any of the activities along with encouragement from us but they chose not to. From what I can tell the food seems to be alright again the in laws are not happy so their feedback would not be the most positive. The housekeeping seems to be well done and the overall staff is friendly and understanding under the circumstances.

Didn't have a immediate opening

This community was very nice seemed clean and kept up. The staff on the tour was friendly and informed answered all of our questions. We didn't get a chance to have a meal there so I don't know how the food is. I didn't choose this community because I needed immediate placement and they just didn't have an open spot.

Megan Strothman

Local Representative

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us.We do apologize for not being able to accommodate you right away. We are sad to hear you went a different direction.

Not there yet...

My tour of Elmcroft went very well, but it was not the right fit. My father is not at the point where he needs memory care. Everyone was friendly and welcoming, but it was not what we were looking for at the time.

Megan Strothman

Local Representative

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us.

Overall Everything is Working Out Well

Overall everything is working out pretty well since my mothers move to this community. I do feel she is safe, and in good facility. The staff is good for the most part, but there are time's I feel they can be more organized. Other than that issue this is a nice community, they do a good job with keeping everything is neat, and tidy. She is pleased with the meals, the food is very good. A place for mom was great with all the help they provided us with. This is a community I would recommend.

Megan Strothman

Local Representative

Thank you for the kind review! There is no greater honor than to be trusted with a very special member of your family.

not as updated as it should be. appeared to be an old facility. Did not give me a warm/friendly impression when I left.

A good visit

The people we met during our tour were friendly. They allow pets at this community. The community seemed clean. We liked this community, however it was farther away than we were looking to go.

This would be my first choice after we get my mom out of skilled nursing rehab

Elmcroft was also very nice facility. There was an additional cost for medicine assistance. This was also unfurnished rooms. Because my is currently in another facility they offered to work with me, which I appreciated.

A tour for dad

I toured this community for the care for my father. I did like the staff and the cleanliness of this community. I did like the activities that would of been offered to him. We had all of our questions answered. The meals seemed to be good. This community was very good, but we did want something closer to our home. I would over all recommend this community to other families for the care and well being of a loved one.

I liked this community. It appeared to be very clean and taken care of. The staff does not seem to be as attentive, The staff has changed a little. This is not a secure community that I needed for my mom not to be able to wander outside. I did like the staff and the clean community.

Comfort For Dad!!

I am happy with the community they have been providing great services to my father in law. The staff are very kind to my loved one and the residents. Communication has been great they follow up with me regularly. My father in seems to enjoy participating in some activities like listening to music, coloring and reading.

Peaceful Community!!

I am very pleased with this community, the capacity of residents is smaller and the environment is very peaceful. They have a great activity program and my mother seems to be really enjoying the company of the other residents. The staff have all made her feel welcomed and right at home.

Great all inclusive property. A little bit pricey for our budget but seems it as a place that takes great pride in taking the best care of the residents. good bathroom conditions and easy to maneuver the shower with built-in seat. No freezer in the small refrigerator.

Very nice. Price is higher than our budget. We are working through decisions. Thank you for your help.

This was our very first call and we scheduled a visit for Sat. Aug. 6th at 10 AM. Mom accompanied me, but other than the menu and location, we were not impressed. Our tour guide took us to many rooms which upon inspection she couldn't show us and the only room we viewed that wasn't occupied was recently vacated, with soiled carpets and walls. She concentrated on their new digital medication management and charting stations in the hall, which meant nothing to my Mom. The halls were narrow, no occasional seating, reminded one of a nursing home and she didn't seem to know residents or staff. Unfortunately this first visit turned my Mom off to further looking, so I (and the family) will back off till something happens to change her mind or we have to force her into a move for her and Dad's health and safety.

Nice place, overall

Overall our experience with Elmcroft of Bedford has been a good one. It's a clean, nice looking facility, and the staff seem friendly and professional. My one suggestion would be to go a bit farther helping families get their loved ones settled in.

The male aides have been really helpful.

I really like it for my dad. It's been really good for him. The male aides have been really helpful. There is one in particular that has been just wonderful! I would give them at least a four out of five.

Review of Elmcroft Of Bedford-Bedford, Tx

Very nice, clean and updated facility and the price is very reasonable for private pay. All-inclusive pricing. Several room sizes. Aaron was very informative and helpful.

Very cordial

Elmcroft was $95/day (avg. $2890/mo) w/inclusive costs for bathing, diapering, & adm. meds, which is quite nice compared to the other location toured. However, the patient hallway carpeting, etc. did not seem as clean as the other location toured this afternoon. The bathrooms at Elmcroft are not so great for sharing because there is no storage for towels & very little space for personal toiletries other than a small mirrored medicine chest. The shared rooms were rather minimal in size and would be more suited for people undergoing temporary PT. I could not get a link to reviews for Elmcroft w/o giving my name & number which I had already given to A Place for Mom. The staff was very cordial. The lobby, game, and dining room(s) were very nicely kept.

Going good

Things are going good at Elmcroft. So far, we do not have any complaints about the staff or the facility.

They are not caring about their residents


Everything over there is great. The people over there are taking good care of Granny very well.

They seem to be doing pretty well

They seem to be doing pretty well. My Father has not voice any complaints. There might have been a minor issue in the beginning, but it was resolved.

doing a good job

Elmcroft of Bedford is doing a good job. They are very caring. The staff treat everyone like one big family. I cant think of any improvements for them to make. Dad is very pleased and thinks it is a nice place. The food is great and it's just been an overall good experience.

I enjoyed the people

I enjoyed the people from the moment I arrived at Elmcroft of Bedford. I didn't want to be there but I will say everything went really well. It was a good experience overall. I was nice to everyone and everyone was nice to me.

repairs and updating

I would like to see some repairs and updating made at Elmcroft of Bedford. The facility is showing its age. They could also add some activities, I know it's a small place and maybe they don't have enough staff. I would love to see them get more though The staff is extremely caring and attentive at this facility.

Personal Connections

I think what they do really well is the personal connection with the people, which was what the deciding factor was in choosing them against another facility. You can definitely tell it is personal for them.

I am delighted with Elmcroft

I am delighted with Elmcroft, and she has done so well, that she is coming home. They are right on top of it. They take her everyplace, they do everything but carry her around. They were very reasonable in price. She says this has been the best place. She likes the people that work there because they are all very happy. I liked the location as well, it's central to everything we need. It fit all of her needs very nicely.

The management was not good.

They were great at the beginning. We moved not only because we needed more care, but also because of the way things were being handled. There were a lot of changes in management. The management was not good. We stayed because of the caregivers. For a while though the food was not good. There was an issue with cleanliness. I know they did bring in new management, but they were pulling people in and letting them know that people needed more care, and were letting them go left and right. I don't feel like it was handled very well.

They do all they can to assist

My loved one is still adjusting but it seems like the staff is doing all they can to assist. I highly value that aspect of it. My experience with Elmcroft of Bedford has been positive. I have had no issues with them.

under staffed not much help

very poor staffed,have to beg for help on anything,
food fair,too much saying no we cant do that or help you.
would not recommend unless you have allot of patience and time getting help for your family member.

Very friendly staff!

Overall things have gone well with Elmcroft of Bedford! The people here are really friendly, and they do a great job looking out for the residents.The place itself is nice and clean, and they seem to have a lot to provide for the people who live here!

extremely friendly

My experience with Elmcroft of Bedford was very limited because we were unfortunately never able to get dad moved in there before he passed away. During the experience I had with them though, they were EXTREMELY friendly and I got a very good feeling about the place. Though my experience was limited, based on everything I saw and heard I would highly recommend them.

A few issues they could work on

The facility itself is well kept and clean, and in general the staff are very friendly. However, there are a few issues that we would really like to see fixed. The biggest one is that they are not providing the level of bathing assistance that they claimed before we moved our loved one in. We are having a hard time getting them to consistently provide the service.
I would also like to see the employees encourage and help the residents participate in the various activities that they offer.

I had a really bad experience with th...

I had a really bad experience with the Elmcroft of Bedford. My husband passed away due to a virus that was going around in this facility. My husband contracted it, vomited numerous times, and ended up drowning in it. After that, no one from Elmcroft ever contacted me, never showed any type of sympathy whatsoever. So bad experience overall.

Facility has integrated the...

Facility has integrated the residents with various levels of care and provides minimum assisted up through memory care, has a very wide range of individually adaptable food services, and a wide variety of room choices. Pricing seemed very good for each care level. Skilled nursing (RN) was available on site, there were four regular site-visit doctors, and a hospice presence 24/7.


It is a very homey community. It’s very relaxing. I would recommend Elmcroft to anyone who was looking for a place for a loved one. The food could be better. There are not enough vegetables, not enough fresh vegetables. They serve too much pasta. Brady is very nice.

Seems like a good place

Overall we've had a good experience with Elmcroft of Bedford. They seem to be doing a good job taking care of my loved one. It is a nice clean place, the staff are friendly, and the care they provide is good.

We're satisfied, but there is always room for improvement.

We're satisfied, but there is always room for improvement. We thought we were going to be in the small room, but when we got there it wasn't available, and they just raised. They are all really very friendly. They have a good variety of activities. I would have liked to have had more information about the rates and the availability, after the assessment, there is higher level, and that it would change after a month.



Amazing place!

They do an amazing job at Elmcroft, I'd rate them 5s across the board! The staff were really are amazing, they really went out of their way to provide any kind of help that they could. I visited my loved one here often, and I saw so many examples of the staff going above and beyond to make their residents happy. I really can't say enough good things about them! The facility itself is nice looking and clean, and seemed like a good value overall based on the care. One aspect they could improve on, however, is the food. It's not terrible, but it could definitely be better.
Another aspect I really liked is that this was the most secure facility I saw in the area. My loved one had wandering issues, so the fact that they had the one entrance/exit set-up, and the door had an alarm, made me feel much more secure.
If I ever need this sort of care this is where I would want to be, and I already have days where I wish I got the degree of service they provide!

Showing a lot of improvement

Our experience with Elmcroft of Bedford has improved significantly since the new manager and director of nursing were hired. We'd had a lot of difficulty with communication before, but the new management staff are much much better about keeping in touch with families! The facility itself is always very nice looking, and they do a great job of keeping everything clean!

Too far chose not to visit....

Too far chose not to visit. May reconsider if cannot fine anything closer.

Nice facility, wonderful st...

Nice facility, wonderful staff. Especially like the fact of easy transition as loved one needs further care they can stay in the same facility. Great security with all doors being locked 24/7.

Very good care overall

Our loved one was here briefly, until his deteriorating health necessitated a movie. They did a great job with his care while he was here, however. I also really appreciated how much of a help they were in accommodating his needs before it became more than they could handle, as well as all the help they gave us in the search for a more suitable community when it became clear they couldn't help us directly.

Not a good place for my dad

They lied to my mom... And I was there to hear it.... The sales woman said he could have a double room until a single became available and they wouldn't put anyone in with him. After he moved in he got a roommate! They told her that if he moved out that notice was not required... I found that hard to believe, and asked her the question 3 different ways... Now they say notice was required in the contract she signed. It's filthy!! The food is not edible. They don't give the residents enough to eat. My dad fell and called my mom... She drove there and he was still on the floor waiting for help an hour later... It's all about raking in the money for this place!

Nice place with a pleasant atmosphere

This place has a very pleasant atmosphere, the decor is nice, and all of the staff have been friendly and helpful. They're also priced very affordably compared to other memory care options that we looked at.
From what I've seen of and heard about the food it leaves a lot to be desired.

Room we were shown is very ...

Room we were shown is very small for price. Age of community is a concern. Facility was not super clean. Small library and activity area.

Constant Employee Turnover

They were twice the price, service was awful and the food was awful. They had a total management turnover three times in one year. The place was Hearthstone but it got bought out, and the new people fixed the place up really nice, but the employee loss was horrible. The nursing person had been there ten years, and the minute the new company got there they fired her. Three turnovers of the directors down all the way to maintenance. The only person they didn't lose was the receptionist.
No one knew the residents. My mom was really attached to the maintenance guy, and all of the sudden he was gone. Everyone there was slowly dying. At 95, she was the most with it person.

Too much of a nursing home ...

Too much of a nursing home atmosphere for my very with-it aunt. Sorry!

We're Happy with Elmcroft

They did real well. I don't like to go into a lot of detail but we're very happy with them. My mother is doing real well there.

Genuinly caring staff

My dad's very messy and they don't clean as often as I think they should, it may not be their fault and I know when he was living in my house his room had to be cleaned every day.
The staff is wonderful, one time I was coming down the hallway and they didn't know I was there and there was a bunch of them getting ready to go on a trip and one lady in a wheelchair reached out and touched a nurse who was walking by. The lady turned around and started talking to her and then put her arms around her and was hugging and kind of dancing with her. She didn't do it because anyone was watching and they really care. My dad is a smoker and they caught him smoking in the building, he can't be in control of his cigarettes, so they keep them on the med cart and dole them out to him so they're very accomodating.

The mix makes it a lot less chaotic

They were very nice over there, it was just a little farther away. It has assisted living and memory care which, at the time I was looking, I didn't realize that would be a good thing, I thought it would have been bad.
When everybody in the facility is memory care, it's complete and total chaos, if you have a better mix, it just seems to be better for the memory care people, maybe not for the assisted living people.

Need more care givers

The most disturbing issue about Elmcroft is the care giver to resident ratio. They use novis hospice in house to care for the residents. They just don't have enough staff to check on the resident . They tell you that they will care for them and how often the check on them but when you move in you notice they don't do it as often as they said. Each time we have been there no one has come to check and we don't see them around. The one big plus about them is that they have a beautiful courtyard where the residents can sit and relax, which was really nice.

Enclosed Courtyard

The staff was very nice and accommodating but when you walk in the atmosphere is not very uplifting seems a little depressing. The food wasn't very good. They do offer higher levels of care then other communities which is probably why it has that atmosphere. They have pull cord int he rooms and bathrooms but are suppose to be changing over to the pendants. They have a small enclosed courtyard where resident can relax.

Good Community

The staff and the community have been very accommodating and helpful during the process. Elmcroft just met all the needs we had when looking for a community. There have been a couple of small issues with miscommunication but they are being worked out. Overall it is a good community.

Wonderful experience for my mom

My mom was living in an assisted living facility in Ohio & was happy but very far away from most of her family. The Ohio facility was great so I was worried that moving her to Texas & finding a comparable place for her was going to be difficult. Mom moved into Elmcroft of Bedford 2 weeks ago & so far it has been wonderful. The few minor fixes in her room were quickly taken care of. The staff (especially Stacy & Brittany) have been very helpful in answering any questions. There are numerous activities each day for the residents. The employees are always friendly and seem happy to help my mom find her way & feel at home in her new living facility.

Elmcroft has been wonderful!

Elmcroft has been wonderful! I choose them because they more services with hospice care. The people are friendly. The only thing is that they could use some more activities to help keep everyone occupied.

seems ok-informative-friendly

seems ok-informative-friendly

Great place to live.

They make the elderly feel at home. Very friendly atmosphere. My mother enjoys the outings and bingo very much.

this is my favorite so far

this is my favorite so far



We really liked this place; but we ar...

We really liked this place; but we are trying an in home service for now.

Well laid out and well maintained. De...

Well laid out and well maintained. Definite consideration.

From the Community

Elmcroft at Bedford, offers a special combination of daily living, personalized supportive services, and interactive activities. Since 1995, when our first community opened, we have offered a full range of personalized assistance with daily living services to seniors. We focus on wellness and keeping our residents as independent as long as possible with a tailored plan of assistance to meet their needs. Our ergonomically designed community houses a variety of apartment floor plans to accommodate the personal needs and habits of both our frail and our more active residents. Our residents call Elmcroft their home, and we love to nurture them through our holistic approach of caring for all resident needs - physical, emotional, social, and intellectual. Our residents enjoy Elmcroft for the clean, spacious floor plans, affordability, social activities, and the safe secure residential environment. Come see why so many seniors call Elmcroftt at Bedford home.