Brookdale Wooster - Wooster, OH

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2 Bedrooms


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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Doctor on Call
  • Dentist Available

Customer Reviews

Dissatisfied with Corporate Brookdale

Very dissatisfied with the way certain things are being handled by Corporate Brookdale.

Firstly, my dad resided at Brookdale Wooster. Brookdale was being paid monthly to provide room and board, and nursing care. Corporate Brookdale called me one Sunday afternoon to notify me that my dad needed to receive home health care. "Why," I asked. The nurse replied, "staff and my dad would receive additional education on his medical issues and other personal care." They also felt he needed Brookdale home health physical therapy services. "Why," I asked again. The nurse stated, "he uses a walker, and it would improve his safety." My son is a physical therapist, so I asked him to assess my dad. My son felt that my dad would not benefit from any additional physical therapy services. I felt ( I am an RN) that the home health nursing services would not benefit my dad either. The Corporate Brookdale kept reassuring me that it would not cost my dad a dime to receive these services because the home health charges would have been filed towards his health insurance. Filing unecessary medical charges is considered INSURANCE FRAUD. Corporate Brookdale kept calling me and mailing me forms to initiate these home health services, even though I told them we did not want them.

Secondly, I gave 30-day notice to move my dad from Brookdale. His monthly charges is paid via autopay. I gave plenty of notice to cancel the autopay, as dad was moving out the 7th of the month. The administrator said she would cancel the autopay, so I would pay the amount owed by check. Guess what, Brookdale went ahead and withdrew the total monthly amount. I notified the administrator a week ago. We have received this month's bill showing a credit balance, but my dad still has not receive the money back.

This is unacceptable. We liked the staff at Wooster Brookdale, but Corporate Brookdale has questionable actions.

Does not seem to have enough staff to meet needs of residents. Sometimes difficult to find someone. Staff does seem to care about residents.

The facility is dirty. The senior cries all the time and expresses her dislike of the facility. They do not engage with the senior. The caregivers are nice but do not respond timely. The executive is rude and judgmental.

He Related To The Farming Residents

My dad was here for a 3 week respite until an availability was open for a different community. From my RN perspective, i liked this community. The staff were attentive and the facility is very nice and almost new. It felt like a good fit for him because it was a farmer community and he had people he could relate to and he made some friends while there. I was satisfied with his care for his respite.

The cleanest we have seen!

My mother had a pleasant experience while at Brookdale Wooster. The staff was very kind and took really good care of my mother. They were very accommodating and communicated very well with my family. The community was extremely clean and updated.

They are doing a good job.

They are doing a good job. We have no complaints so far, at all. It's adorable, and you can take your own furniture, so it feels more like home. Everyone is really friendly, and we are just thrilled. She is very happy so far as well, and that is what is important.

This is definitely an option. I spok...

This is definitely an option. I spoke with director and plan to visit some weekend when we are back in Wooster.

From the Community

Brookdale Place of Wooster provides our residents with lifestyles, housing, care and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale’s signature Personalized Assisted Living we customize our care offerings for the individual. This allows each resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Our residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

At Brookdale Place of Wooster we promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Brookdale Place of Wooster provides a comfortable lifestyle, housing, care and services in comfortable surroundings combined with exceptional amenities, programs and care. Our residents enjoy life with any support they need, coupled with the appropriate accommodations as their needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services to those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care and value.

Our Clare Bridge Place program serves those with Alzheimer’s disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietician, helps residents retain the ability to enjoy and master the daily dining experience.