Elmcroft of Medina - Medina, OH

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1 Bedroom


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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

Help my father for real.

What can I say but that my 77 year old father is in one excruciatingly bad heart breaking situation that NO one seems to reach out to him, nor talk to him, the man just want's LOVE and GOOD attention, not to mention that my father (at this beautiful high priced facility who does NOT mind his money) sits in his urinated pants for a week straight or longer and my father sits in a urine smelled wheelchair. Just being in a wheelchair not able to use his knees can't make it to the toilet well but he sure tries. No one changes his clothes NOR makes sure that this man changes his clothes, my father is always hungry, angry at Resident's, my father is being picked on by Resident's, my father is lonely, like I've mentioned over and over asking politely if someone can bathe, wash, help change my dad's clothes, wash those dirty smelly clothes instead of them smelly clothes piling up in his room, make sure he eats, helps make sure my dad brushes his teeth which this hasn't happened whatsoever in the long time he has been there. My father's ankles are swollen constantly, my father NEEDS to see a Dentist badly. It's almost like no one cares about this man. Every time I go visit my dad, SAME clothes, reeks of PEE, is HUNGRY, mad at Residents and I've seen these Residents pick on my dad, my dad comes off angry but he cries alot when alone. I live far away and it's not easy getting to the Nursing home but I often visit and I bring my dad a picnic, a snack, a meal, whatever he asks for. My dad's tooth fell out, his teeth are now brown, this man took EXCEPTIONAL care of himself in his younger days. I FEEL like everyone is just avoiding my dad waiting for him to pass...this isn't fair to live like that. I love my father. My heart breaks for my dad. The things I mentioned were the VERY reason my dad was unwillingly shoved into a Nursing home yet NOT a soul there seems to care although they say something will be done for my dad....but how long must this go on???? I, my Spouse and my children are his only Visitor. You would think there would be good Christian singing, good activities, encouraging words making sure Residents go to the Activity, the bathrooms are beyound gross. The appearance of this facility is beautiful. But Residents look angry and bored. I love Family Night!!! I just want BETTER care for my father. Someone to seriously work with my dad. Physical Therapy IS needed for my dad, some Residents smell like poop. I smell urine in the place. The Staff is nice, some of them, I mean this place collects alot of money off my dad. I do at times wonder why my dad HAS become highly defensive and scared yet not. I worry alot about what really goes on. Signed please please please someone help my dad. P.S-Also the Nurse SHOULD stand and MAKE sure my dad takes his medication EVERY time and tell him what he is taking and why. We have seen his medication under his bed alot. My dad's television sound DOESN'T work. Love that twice we walked in and my dad was happily singing in the piano area. EVERY time I say KEEP this confidential....I get that angry call from my dad that the Staff told him what I said. I've asked like alot if they could put my dad's NAVY picture up and yet NOPE. Although beautiful the outside area looks and is dangerous for Residents because the wheelchair can get caught between the small walk and the muddy grass. It's Medina what more can I say. Signed crying for better care for my dad. I know you're busy but come on. Keep this private. My dad needs Summer clothes. Sitting in a hot room with Winter clothes on.

No kitchette. [Name removed] said she would add a cabinet but there still would be no sink. I did not care for the floor plan of rooms.

Poor Nursing Management

Although there are staff members that truly care for my mom in the facility, overall there was an incompetency for nursing management and misdiagnosis of my mom's condition. There were a number of staff members that caused more conflict than resolution and were unwilling to encourage activities and getting residents out and about, even within the facility.

Love Elmcroft

Everyone there is so caring. They seem like a family. But I do wish there was just a little more in the nursing staff. Otherwise it would be a five star in my book.

No kitchenettes in units, not impressed with facility.

Our visit

The people we met were nice and the community looked clean. This is a nice community and we considered it, however their apartments did not offer the kitchenette that my loved one was looking for.

Megan Strothman

Local Representative

Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us. We are sad to hear you went a different direction.

Likes very much

All of them are very helpful. My mom seems to like it there.
She was living by herself until she had to go there. She likes the games and activities they have. Food is also excellent when you have you choice to eat.

Megan Strothman

Local Representative

Thank you for the kind words! We work very hard to create the best environment possible for our residents!

I toured!!

When I toured Elmcroft, I thought it was a nice place with nice people. What I did not like was that it was a bit crowded and not as locked down.

Megan Strothman

Local Representative

We are glad you enjoyed your tour!

Very nice facility. [Removed] was great. Studios are a nice size. Offered to furnish the room temporarily if needed. Very accommodating.

Nice Staff!!

The layout of the community did not convince me very much. I also couldn't feel that warm family feeling that i wanted to feel when i walked in there. My tour was very quick but all the activities, amenities and meal plans were explained to me. The tour guide did a good job and was very knowledgeable. During the tour the community was up-kept and clean.

We found the facility adequate, room was as expected in size. We were concerned that there was not a variety in ages. Also the feeling of being locked in bothered us.

Professional Staff

This is a wonderful community, I am very happy with my father's move here. He seems to be doing well and is still adjusting. The community looks good, and is very clean and nice. The staff is very professional and kind. They offer good activities for the residents, and they are very encouraging with the residents. It has a very homey feel, and a very professional staff. I would recommend this community.

Friendly, communicative staff!

Our experience with Elmcroft of Medina has been a good one, overall! The people here are very friendly, and they were a big help throughout the whole touring and move-in process. They really went out of their way to answer my questions and show me the sort of care they could provide my loved one. It's a very nice looking place, and they seem to take good care of the people who live here!

I've heard wonderful things about the care from the staff. Unfortunately my mother preferred having her own kitchenette and more storage at another facility with more room space as well. Unfortunately Elmcroft doesn't even provide for a mini fridge and not enough storage in the bathroom or living area in their studio rooms.

Very nice staff. Halls and ...

Very nice staff. Halls and rooms felt a little stuffy.

Not the best administration...

Not the best administration. They missed my appointment and handled my visit poorly. I turned tail and didn't take a tour. Would you trust your family member with a group that wasn't attentive to detail, missed the appointment and were poor communicators? Manager was defensive instead of quickly admitting they made a mistake. It's a several hundred thousand dollar outing for my mother and they made a poor impression.

Just OK

My husband was there while I had surgery. They weren't taking good care of him. They had not kept up to date on his Parkinson's medication. They might have missed the fact that he had Parkinson's, I don't know. When my son took him home, we had to take him to the Medina hospital, and for three days we tried to bring him back to life. He is walking good now. He was pleased with it while he was there, so I would say Elmcroft is fair. It was nice that they had an opening immediately for him, but we didn't think it was excellent.

Nice, friendly, some odors, residents...

Nice, friendly, some odors, residents looked to be zombie-ish.

Clean, friendly staff, too much like ...

Clean, friendly staff, too much like assisted living and nursing home.

From the Community

Elmcroft of Medina is located one mile north of Medina, Ohio’s historic and picturesque public square. Within walking distance of Elmcroft, Medina Square offers unique shops and fine restaurants, surrounded by restored Victorian architecture. Medina’s Reagan Park is also nearby, offering residents the opportunity to enjoy nature’s beauty.

Elmcroft of Medina Ohio is an assisted living and Alzheimer’s Care community offering accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. In addition, Elmcroft of Medina has a licensed Health Care Director on call 24 hours a day.

Elmcroft of Medina features a full sprinkler system and each apartment is equipped with an emergency call system that may be used whenever the need arises. In addition, all exterior doors may be locked so that a secure environment can be maintained.