Town Village Crossing - Arlington, VA

Town Village Crossing - Arlington, VA has yet not published prices.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

Brookdale Arlington was used for 30 days so that my cousin could get more physical therapy and continue to recover from a bad prescribed drug reaction. He said that the food was great and enjoyed the Bible study. He is loner so did not participate in other activities although there were plenty of other activities available. He was walking on his own and able to return to his apartment when he left.

Good Community For My Wife, And Her Needs

It was rough adjustment process for my wife, and her move to this community. She was having some trouble at first, but she is doing pretty good now. I do feel she is safe, but I do feel the staff could be a little more attentive towards the residents. Other than that issue, the staff is pretty good. They do a good job with the cleanliness. There are good activities offered for the residents, and nice meals provided. The location is convenient for me to travel too, and they have good parking. This community is the right fit for my wife, and her needs.

Recently Renovated

This community was nice it has been renovated within the last few years. The community is well maintained and is clean. The staff was very nice on the tour very informative. They seem to offer quite a few things to keep residents that are able to do things busy. The location just didn't fit our need as well as other ones.

The location was a big factor in my decision. For this tour it was very nice and there were no problems. The community was a high rise building with no patio. My sister is use to walking out her patio and I knew this was not going to work. They do offer great options.

A tour for my mom's care

We toured this community for the care for my mom. The staff was caring. and friendly. We liked the friendly staff who showed us a clean environment. The menu was nice and we were impressed from the lunch that we were served at the tour. The activities would have been helpful. We like this community and would recommend it to others to tour for the care and value of loved ones care.

Loving and caring environment!

The staff at Brookdale were just amazing! Though my loved one has proven to require specialized care based on his condition, the staff were so accommodating and they did what they could to make sure that my loved one was comfortable and well taken care of.
We also liked the fact that his room was very private, and that the facility looks very nice. This is such a loving and caring environment!

Everything is wonderful!!

My loved one has really enjoyed himself since making the move into this community. The staff have all been wonderful to him and he seems to be making friends with the other residents. He has had no complaints about the food and has enjoyed the different activities they have to offer throughout the week. Overall we are all very pleased.

Like the facility and the location. Executive Director was very knowledgeable and passionate about her seniors, her staff, and her facility.

Found A Bug In A Room

My tour of this community was a short one. The reason was because during our tour we saw a bug in one of the rooms. When I saw the bug I figured it wasn't a very clean community. The staff was pretty kind and friendly. This just wasn't the community for my parents.

A Lovely Community

I took a tour of this community and saw many things happening. There were plenty of activities going on and we even got to join in on a party. I liked all the staff that I met and my tour guide was on time and focus on my questions. It was very nice and maintained through out the community and I got a good experience on this tour.

Excellent Memory Care Unit

My mother is in the Memory Care Unit at Brookdale on the 2nd floor. Dyann and Augusta, who lead the unit, do a wonderful job along with all of the other caregivers. The atmosphere is warm, attentive and professional. I have been extremely pleased with the care she is receiving here, not only on a daily basis but in the Physical Therapy Department where she is receiving daily treatment. And the Executive Director, Colleen, is phenomenal. We strongly recommend this facility!!!

We love Brookdale Arlington!

Everyone has been so warm and welcoming to us! We already feel as if we have joined a family. Moving here is the best thing we could have done.

We did not have a great experience here.

We did not have a great experience here. They had a [large] community fee, which is refundable until after thirty days. I feel like they stalled me to keep me from moving out until that time was up. Their elevators are small and antiquated, and they only have two. They can't lock the doors to the rooms while the resident is away, and they aren't well supervised, so they are free to roam around, and go in and out of peoples rooms [removed]. They have a second and third floor, one is for more severe residents, and one for more mild, they told me they were the opposite of the ones they were. The staff to resident ratio is not adequate. The food is terrible, and they don't seem to accommodate for special diets. There wasn't a lot of mental stimulation going on either. I will say they have a good security system with the bracelets, if they go out of the area, the alarm goes off immediately. They were also a pretty okay price. However I was very disappointed in our experience.

Brookdale of Arlington is situated in the center of bustling city life, traffic, and confusion.
Positives: Brookdale evaluated my brother first and did call to state they would not be able to take him before our appointment.
Negatives: no parking, attitudes by employees was distributed while employees were outside the building and not visible as far as they knew. Lobby looks and seems like a busy hotel lobby of a 2 star hotel. Email sent from Brookdale that refusing my brother was only the second person they had ever refused. I know they will be glad to know that in his new community he is functioning without issue and they are correct, it is the atmosphere and staff that make the difference.

Parking is limited

They only had 3 choices for lunch others while others had 5 choices. They only have 2 slots for visitors parking otherwise you have to find a meter and on Sundays are free days, you can park for free.

not doing well

I wont be able to keep my sister at Brookdale Arlington too much longer. She is not doing well. Diane is pretty good. She gives me good information and takes care of my sister. The nurses all look the same to my sister. She cant tell the difference. [removed] Some of the staff are nice and some are not. I don't think I am getting my moneys worth here. My sister is having kidney failure and I don't think this facility can handle that kind of care. One time I had to pick her up at 1:30 in the morning from the hospital and take her back to this facility. There was no staff around to help. The lady that came out and said she was just night watch and couldn't help! So I had to leave my sister in the clothes she was wearing. Overall I am not very happy with this facility.

Novice Management and Service

This facility's management act as if they are novices at care. [removed] There is constantly trash in the front entrance of the facility. The best part of the facility is the physical therapy- and that is contracted out. Nursing staff is poorly trained. ALL LPNs. Abundant mistakes. Care staff speak harshly to residents.

Not to bad, parking was a m...

Not to bad, parking was a major issue and the rooms are really small.

Common areas are beautiful....

Common areas are beautiful. Staff is very friendly and engaged. I went to an excellent presentation on Aid and Attendance grants for Veterans. We did not tour because the price list was beyond our budget.

not some i would choose

it was very nice but not somewhere I would want to put my wife


Overall, I have been pleased to this day with Emeritus. The staff is extremely helpful at all times, they are great with communication, and have been easy to work with so far. I have not had any experience with the food or heard anything about it, so I cannot comment on it. In general, I feel that I am getting my money's worth and that Emeritus is a great community!

Quite Happy with Emeritus

Great location. Private off street parking when needed. Staff is exceptionally helpful and flexible. On site physical therapy. Nice rooms. They make a real effort with activities. Meals / dining is very good, several seatings, good variety.

Bad parking and long wait f...

Bad parking and long wait for elevator. I thought living room was too narrow in one bedroom apt. we saw. No cooktops in kitchenette, so she would need electric kettle. Only concrete patio area off the activity room or dining room, so no real green space.

Pros and cons

They did a good job getting her walking again, but I think they didn't supervise her enough. When she arrived she was too week to walk to the bathroom on her own. In two weeks she was walking. But I believe they should have had staff escort her to the dining hall daily instead of letting her walk on her own after only two weeks. She had a fall in the dining hall, broke a hip, was hospitalized and went into cardiac arrest and died. After she died I was surprised that no sympathy card was sent to our family. But they did send a bill for the meals she had served in her room. She wasn't there for a month before she died from this accident. I am very impressed with their physical therapy services, but not impressed by the supervision. Their dining room and meals seem better than most. Activities... Not terribly impressed. The only thing I ever seemed to catch when I was visiting was chair aerobics. But my mom was only there about 2-3 weeks. Location is great. Easy to take your loved one out for lunch or coffee. Mall within walking distance.

Very nice looking community!

We toured this place when we were looking into options for our loved one, and we really thought this one looked nice! It provided many different levels of care, and would have been able to provide for her for a long time. They also had a good variety of activities, including music programs we know she would have enjoyed. The one downside is that since this facility is located in downtown Arlington there isn't a lot of outdoor space to walk around in, and parking can be difficult.

Good care, friendly staff

They do a good job overall here, it's not over-the-top perfect so I'll give them 4s across the board. It's a nice looking place, it is clean, and the staff are friendly. The one area I think they could stand to improve a bit is the food. It's not bad, but it could definitely be better.

Very nice community

I really liked the community very clean. There are many activites to get involved in. Even though this community is really nice the price is more than what I am looking for and I do not believe the level of care is the best for my loved one.

Not the best location or layout

We felt that we were trying to find an assisted living that would suit my mother in law without having to have her go to the dementia unit and this wasn't the right fit. It was in a very urban neighborhood and we just felt that the building itself and the layout was confusing and wouldn't be the best palce for her.

Kind of sloppy and activities more for women

This one's not too good, the service was not that good, the foods not that good either. The employees are crazy, they were missing stuff, like his clothes, they never find his shirt, one lady said she would find it and when we moved they never did. It's very sloppy too, they're not as clean and their activities are mostly for women.

I was impressed with the sp...

I was impressed with the spacious , bright feel of the entire facility; and the garden area was beautiful and serene. The Emeritus will be recommended to my friend.

great locstion/facility. Well maintai...

great locstion/facility. Well maintained, clean, fresh...

Didn't see anyone happy here! That m...

Didn't see anyone happy here! That may have been just the time. They were a little too eager to have me sign my mother up. Their studio apartments are small with no stove or microwave. You have to eat downstatairs. My mom would like to cook for herself sometimes. Look out mainly on buildings.

the large room I saw would be excelle...

the large room I saw would be excellent in size. They allow residents to join activities of entire complex, not limited to only Alzheimer unit activities. They have two news discussion groups. Mom would enjoy that. They have a resident who speaks Turkish so she could practice. She could eat either in Alzheimer unit or could eat with friends from other sections of home. They have car taking people to local mall which has walking clubs in the mall which would give her people to walk with regularly.

Nice facility,

Nice facility,

Nice location about 10 min away. Invo...

Nice location about 10 min away. Involvement by residents in activities. More lively participation. May be cost prohibitive.

Nice place. Location and parking ar...

Nice place. Location and parking are areas of concern. May consider for short term placement.

good services, I like it. recommendat...

good services, I like it. recommendations from friend whose mother was there. highrise layout is an issue for mom.

Strongest so far. Staff seemed most ...

Strongest so far. Staff seemed most experienced and could answer my 3 pages of questions. Big plus is that Mom could have her dog there (if she can demonstrate that she can care for him) Rooms were most attractive. Downside is that it is a very urban environment for my mom.

like this one best;

like this one best;

The Director is very knowledgeable re...

The Director is very knowledgeable re elderly behaviors, needs, etc. Liked the place. Nice studio rooms. Keep in mind - consider

Most closet space of any place we hav...

Most closet space of any place we have seen so far. Staff very friendly and accomodating. Offer 1 month trial period, which could be in your permanent apartment. Prices seem fair. Concern of high-rise set up, if an emergency and elevators were off, could my mom walk down all the steps? Nice courtyard in back, which they say is well used in summer. Parking garage out back with free underground parking. Cable included, but not phone. Residents provided a life alert for emergencies.

Talked to director. Facility is "ble...

Talked to director. Facility is "blended". 3 blocks from Balston Mall.

I really think this is the place just...

I really think this is the place just can't afford move in. (Totally Interested)



From the Community

We offer a home like setting and cheerful smiles from our professional staff who greet you everyday.
Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine
to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily
activities add to our residents' experience. They will tell you they appreciate all the options while
living at an Brookdale Senior Living community.

The sense of community is all around you when you become part of the Brookdale family. Through special
events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities
for you to get to know other residents and us. Call to set up an appointment for a tour because we
delight in showing you our home.

Our Family is Committed to Yours.