West Park Health Ctr - Saint Catharines, ON has yet not published prices.
Don't leave your loved one in the care of this facility.
Not visitor friendly for residents who live on the second floor. One working elevator close to entrance does not work. Visitors must walk through entire building to access working elevator. Often requiring another long walk back towards the front of the building before you even reach the residents room. Most residents are unable to handle the walk themselves and are unable to go outside due to the distance and inconvenience.
Care received by residents is often hindered by the lack of staff. Whether it be PSW, tending to daily needs. Nurse, to share concerns or information. Dietacian, only available one day a week. Housecleaning, always dirty, dusty, smelly.
Dinning room has drip spills all over. Chairs are filthy and so are the table legs. Have seen dirty utensils placed on tables in readiness for residents meal time.
Can never reach anyone when calling and often have to leave a message
Poorly managed home in my opinion. I give this a zero rating and even less than that if I could!