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Semi-Private

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Private

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Studio

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1 Bedroom

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2 Bedrooms

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Customer Reviews

Don't use this place

CEO does not want to hear of real problems, and takes the position of staff rather than making sure the residents are safe. Overall, their is too many people doing overlapping jobs which makes their expenses higher than necessary The senior managers are more concerned with raising money any way possible, fees, donations, special events, than making residents feel at home, feel safe, feel medically cared for Their medical decisions and actions are terrible, and they do not follow orders from doctors. Some staff is immature, no training of orderlies. Overall, I felt when my relative was there that they much preferred elderly, healthy, wealthy residents to those who actually needed above minimal medical care This is a dreadful place, despite looking nice.

The assisted living and independent side was great.

This facility has assisted living, and assisted living light (independent), as well as memory care. The assisted living and independent side was great. We really liked them. They were awesome, the food was wonderful, the apartment was beautiful. We hated the memory care though, it was like a nursing home/hospital environment. The activities weren't really appropriate for people in memory care, the food was not good. We had seen the staff be a little impatient with some of the more difficult memory care residents. I would ask and ask for help, and it would take days for them to get around to doing anything.

Not A Good Experience

Our view is they tried to kill my mother. That's probably not their view. She turned bright blue and they just said she was dying and sent her off to the hospital. She wasn't dying. That's when we moved her. This was 3 years ago.

Village Shalom

Local Representative

We have received your comment. We consider serving our residents and families to be a privilege, and strive to nurture the physical, emotional, social and spiritual needs of all we serve. We take concerns very seriously, and address all issues raised. We would be happy to discuss this with you, and review your situation further. Please contact us directly, as we would appreciate the opportunity to address your specific concerns.

From the Community

Village Shalom is a Continuing-Care Retirement Community located in southern Overland Park, Kansas. We offer independent living villas, assisted living apartments, short-term rehabilitation suites, long-term skilled nursing care, assisted living memory/Alzheimer' care and skilled nursing memory/Alzheimer' care.

Village Shalom opened its doors in 2000, but has a tradition of providing quality care to Kansas City older adults dating back to 1912. Village Shalom is sponsored by the Jewish Community, but is open to those of all faiths.