The Inn at Whitewood Village - North Canton, OH

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1 Bedroom


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Customer Reviews

The Inn At Whitewood where you can feel safe and caregivers can relax more

My mother is 96, and began falling more at home. she feels like 20, but needs to remember to have the walker with her at all times. I am still working and could just not do this anymore. I looked at 7 assisted livings, and felt whitewood was a very good fit.

Mom still struggles with wanting to go home, she has dementia, some days good some days not so good.

Whitewood assisted living is all one floor and small enough to manage.
The staff is pleasant and helpful .
Food is pretty good with many perks.
There is also a memory unit to graduate too.

Everyone looks happy and content and helps each other.
No one looks sick, everyone dresses nice.

Many activities.

I am there more then I should be so if anything needs attention I know right away. Doctor and nurses on site.

I would recommend The Inn At Whitewood.
I feel at peace that mom is safe.

Absolutely breathtaking

I can not rave enough about the staff at this community. They have gone above and beyond to accommodate my sister. The management have been so helpful. The food is great and they offer a lot of nice activities. Overall she seems to love it here and I would highly recommend this community.

Wonderful Staff!!

The staff is very helpful at The Inn at Whitewood Village. My mother is still adjusting and is new to the community, so I haven't noticed anything that may need improvement yet. The staff, aides, and nurses are all wonderful. They do a very good job of keeping her safe. The place as well as my mother's room are always clean. The meals are nutritious, I ate there once but from what I've seen on the menu, it everything is nutritious and they have a lot of options.

My Father is Well at This Community

My father is doing very well here at this community. I know he is safe and being cared for very well. They have a really good staff, and they have been great to work with. They also do a good job with keeping the community well kept. Everything is going very well for us here, and I would recommend this community.

I can't think of a single thing we have been dissatisfied with.

I can't think of a single thing we have been dissatisfied with. They have done a good job. They can have fives all across the board.

The best care for your loved one is at the Inn at Whitewood!

My mom has been at the Inn at Whitewood Village for nearly 2 years now. We are so pleased with the care that she is receiving and can't imagine a better environment for her!
I will begin by telling you about the administration. The director is the most personable, professional, likable, concerned director that anyone can ask for. He addresses issues immediately, sets high standards for his employees, and knows each resident by name. One can frequently find him chatting with the residents while they dine., getting to know them better as he empathizes with them. His office door is always open and he is never too busy to take time for families.
The business director is on top of her game, as is the Marketing Director. Both are approachable and very good at what they do.
The head of nursing will do whatever she can to help your loved one and is so committed to her job.
The nurses and aides are at my mom's side whenever she needs them. They love the residents and do so much for them. My mom has grown to love so many of her aides., and appreciates them so much.
The security at the Inn is top-notch. Monitored, hidden cameras keep everyone safe, along with a check-in system that the receptionist keeps track of.
The maintenance director has done so much for my mom in the way of cleaning her carpet, fixing her walker, hanging pictures, etc. He never hesitates to pitch in where needed.
The residents themselves have so much fun! The activities keep them as active as they want to be, with outings, crafts, entertainment, movies, bingo, Bible studies, etc.
The facility itself is beautiful. I liken it to a cruise ship, with a movie theatre, pub, hair salon, chapel, aviary, aquarium, greenhouse, etc.
I highly recommend the Inn at Whitewood Village for your loved one. Stop by and check it out for yourself and see what I am talking about. You won't be disappointed!

Please Avoid For the Safety of Your Loved Ones

In my years of experience I can say confidently say that this is an absolutely terrible place. I'm not one to typically write reviews, but this facility most certainly deserves a negative review so that people looking to place their loved ones will not have to suffer the frustration and concern that comes with placing a loved one in an unsafe place. When you walk in the staff is relatively unfriendly unless they know you are a prospective customer, the nurse aides are unfriendly and unwilling to interact with the residents, the administrator is absentminded, inexperienced, and unwilling to cooperate, and although it may look pretty upon first entering, please don't let the appearance fool you. [removed] The [removed] are currently going on and the administrator has made no effort and shown no signs of concern for the safety, peace of mind, and well-being of the residents. The residents are paying a hefty price to reside in such a place and at the bare minimum deserve to have a safe environment to live in and deserve the right to feel comfortable and secure in what is their home. It is the administrator's duty to conduct thorough screenings of employees to ensure that families can safely place their loved ones. If the administrator fails to hire safe and caring employees, the residents are at risk for financial, emotional, and even physical abuse. This facility has a history of hiring deceitful employees who [removed] and commit other inappropriate acts toward the residents because there is not a valiant enough effort made to ensure that quality employees are being chosen. Additionally, the turnover rate with this facility is particularly high due to poor management. All around this is not a great facility and you could most certainly place yourself or your loved one somewhere much better and safer.

Thrilled with Whitewood

It is a relief to have my dad living at such a wonderful facility. It truly feels like home. We have been thrilled with every aspect of Whitewood. The Inn is beautiful, fun and friendly. They have daily activities that are entertaining for all the residents. The food is delicious and meals are fun with lots of socializing and laughs. The staff is the best !! They are caring and friendly at all times. His physical therapist has helped to build his strength and mobility. The nursing staff cannot be beat. They always take the time to talk with me and explain my dad's health issues. It is a comfort knowing my dad's care is in the hands of loving professionals. Without hesitation, Whitwood is given five stars in every category.

Beautiful place, like a vacation destination

Great place, very attentive staff!

We're very pleased by how things have gone with The Inn at Whitewood Village so far! We toured quite a few communities in the area and this one was far and away our favorite. They pay close attention to detail on everything, and they really take great care of the people who live here!

We really liked it. This was our first pick.

We toured here when we were looking. We really liked it. This was our first pick. We were going to move here, but the medical needs we had were not appropriate for the community. They didn't offer the level of care we needed.

Great place for memory care

Everything has worked out perfectly here! It's a very nice looking place, and they do a great job keeping everything looking clean and well kept. The staff are all friendly and helpful, and know all of the residents by name. I also really liked that the community didn't have a clinical, nursing home type feel.

Visited twice-will most lik...

Visited twice-will most likely schedule a lunch visit with my mom. Love the location and facility. Concerned that they are not yet approved for the medicaid waiver.

It’s a beautiful place

It’s a beautiful place and there are lots of people to help take care. I thought the food was excellent. The called me right away when she fell. The only thing about the laundry was that when she went to the hospital, they didn’t take care of her laundry. They just closed the door and left things. They were still being paid because we had the furniture there, so they could have cleaned things up and made it wall ready for her if she were to come back.

Nice But Still Needs Improvement

It is true that no matter where you place your parents, there is never a perfect place. Communication is definitely the key to getting your concerns met. You must be calm with your concerns. I recommend writing down your thoughts before you share them with the person in charge. I wrote a whole page of notes for each of my parents as requested by Whitewood and many of the concerns were not addressed until I brought it to their attention. My parents have lost several items of clothing after they were laundered. And everything was labeled with a Sharpie. My dad has alarms on his bed and chair and when they go off5 because he is getting up by himself, it seems to take the aids awhile to get to his side. And we pay $10 a day in addition to the $175 a day to have these alarms. Often my mom does not have socks on her feet when they are supposed to be assisting her with orientation. We also pay $10 extra a day for this service. Many times the aids call off work and they are short staffed or others pick up a shift and complain about being tired. The meals are above average. The planned activities are very good. They have excellent musical acts that come in. Whitewood has only been open since July of 2013 therefore it is still very nice. But I have seen wear just in the past 3 months. We were told my parents could eat in the assisted living dining room. But my dad was having trouble at first and they banned them from this dining room. When my dad got better, they said there was no room for them to eat in this area and there are always open tables and chairs. It seems like they told us yes to things to get my parents in there. And now that they are in, the policies have changed. They have a couple of very unfriendly aids whom give out the medicine. The only RN is the director and he doesn't have any direct contact most days with the residents. My parents are in special care/memory unit. I think Whitewood needs to clearly state what their definition of special care is. It seems to fluctuate with each resident.

The Inn at Whitewood Village N. Canton OH

My mother, who is age 90, moved into Whitewood in January. She has become very comfortable with the life style and speaks highly of the friendly staff. She has progressive dementia, which posed a security risk for her and our family and we are very satisfied her safety is the primary concern of the staff. The facility is first class and provides her with many activities that keep her busy and occupied. She is checked on quite often and cleanliness and safety at the facility are very obvious to me and my family. My mother has developed many new friendships since moving in, which is a big change for her while living alone in her home the last few years. I would highly recommend Whitewood to any family in a similar situation. I have worked closely with the staff to assess and determine her level of care and all have been very helpful.