Royale Kingston - Kingston, ON

Room Type Monthly Range* (CAD)
Semi-Private

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Studio

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1 Bedroom

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2 Bedrooms

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

A great place for Mum & Dad

I looked all over Kingston for both Mum and Dad. With lots of research, time and try outs. We finally landed on Royale Place and we are so happy as a family with our decision!
The food was Delicious, Dad was so happy that he wanted to go back the next day for lunch. The staff in the dining room truly are passionate about seniors, as I looked around and saw them knowing everyone's name and what they like, and worked hard to make each resident smile. This place works hard to make the seniors feel accommodated and putting the family at ease that Mum and Dad are well taken care of. [Removed] was very helpful on the move in process and questions and I felt he was very upfront, honest and overall cared about my parents. Their care has been great too, as Dad is still very independent but Mum with dementia needs some assistance, the care team has been great in keeping them together and helping Mum. She feels well taken care of by them. Kudos Royale you truly are leading the way in Kingston for retirement and it is evident that hard work the staff and management must do.

Defnitely worth considering

The Good:

This is a very attractive residence with great facilities and a diverse social program - a cruise ship on land.

The staff are extremely helpful and friendly. They seem to make a point of quickly learning each resident's name and take time to interact with and listen to them. I have also been impressed with the ethos around offering as close to a home-like experience as possible, including tea, coffee and goodies on constant tap.

My mother-in-law's room overlooks Kingston's ever-busy Princess Street but the sound insulation is great and the noise does not disturb her sleep.

Pricing relative to other facilities in the area is competitive.

The Not So Good:

My mother-in-law's only (though frequent) complaint has been with the calibre of the food (cold, tough, drowned in gravy). Recent staffing changes (July 2017) will hopefully result in much-needed improvements.

I have observed some disconnect between the front desk and back office but this has been more of a minor irritant rather than a real problem.

From the Community

The Royale Retirement Residence is the largest retirement community in Kingston with 137 suites in 15 different styles it offers a wide variety to choose from. Assisted living services allow our residents to age in place, with 24/7 nursing, centralized medication administration, in suite call bells and pendants. Our resident body is active in giving back to the community beyond our doors and this is evident in our Signature Services. Our partnership with the Canadian Breast Cancer Foundation and our annual Cook for the Cure event raised over $5000.00 last year. The recreation calendar boasts something for everyone! With our movie theatre, games room, fitness studio and salt water pool there is always something to get involved in. We offer “Al-a-Carte” services that allow individuals to build a care and lifestyle package based on individual needs and desires. The Royale Kingston Retirement Residence offers exceptional service, empowering you to continue to live life your way. Keep up an active social life with family and friends, pursue new interests and relationships through our many leisure activities and outings, or quietly enjoy a good book by the fire. We offer an independent lifestyle or assisted living services, free from the responsibility of home maintenance or cooking. Enjoy the retirement that you’ve worked so hard for in a community that you will be proud to call home.