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Great facility and staff
My mom was at Pine Ridge just over a year and i couldn’t have asked for better facility to have her in. The staff were always looking out for my mom plus all the other tenants. There were always things for her to do to keep her busy and engaged. The facility was always clean, i don’t remember a time of any smells as some of the other facilities we looked at. The food was fantastic we ate with her many times and never had a bad meal. The staff was always friendly to my wife and I as well as my kids. I know mom would get a little unruly at times and the staff always handled her with care and dignity. She had her nails and hair done at Pine Ridge which is a really convenient and reasonably priced. They showered her very regularly and
cleaned her clothes which is a great service. In my moms last days the staff went above and beyond to tend to moms needs as well as the whole families needs. The price they charge monthly was lower than a lot of facilities in the Spokane area . As far as our family is concerned this is by far the best facility and staff in the Spokane area for anyone who needs this type of care. I highly recommend
Pine Ridge Memory care for your loved ones.
Pine Ridge - No Thanks
The building was nice, now it smells, carpet is dirty. One housekeeper doesn't have to do any work because she is a friend of the VP of the company.The laundry person is the laziest of the whole bunch, but if the manager tries to get them to actually work, then they claim it is a hostile work environment. What a bunch of BS! Nurses and caregivers spend most of their day outside smoking while the residents lay in their wet beds.
Active Group, Clean, Beautiful place.
Caregivers really are kind and caring. Director, Activities, Marketing are friendly enough. Beautiful place, with very nice decor. Has been lacking cleanliness that last couple months. Our loved one has been there about 7 months and since then there has been a change of Director. The poor Nurses and caregivers are so overworked in all of these facilities. It must be at near crisis point trying to find staff. The caregivers are woefully underpaid - undervalued. That's thanks to the Corporations and their Board of Directors greed more than anything. Back to the facility - they offer a good array of activities and are good about getting the residents to join in. The group here is more active than many we saw at other secure Alzheimer's care facilities. This suits our very active loved one well. Key word being 'secure'. Many in need of the secure places are not as active. It was important to us to have other residents in a similar condition. Our loved one enjoys the food and even the cooks are very friendly.
My dear husband of 63+ years was in this facility for
almost a month. Our main concern was his personal
hygiene which we realized was complicated due to his having a urostomy. Upon admittance, the staff assured me this could be properly administered to. Almost every day that he was in residence, there was an accident.
His clothing was not properly attended to and his room
unpleasantly odorous. Also, the heat in his room was
very difficult to adjust. There were many good things,
a lovely facility, great activities and good food. My thoughts are, they assumed he was more capable of
caring for himself, which he could do with supervision.
After several meetings with staff, we opted to remove
him from this facility. I truly believe they were short-
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