Our Family Home at Miami Hills - Cincinnati, OH

Room Type Monthly Range* (USD)
1 Bedroom

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

Mom was Very, Very well cared for!!!

My Mom lived here for about 2 years and it was one of the best decisions we made! The staff is very caring and attentive. The food is fantastic!

After Mom lived in an assisted living facility for a number of years, she was asked to move from there as her demand for care increased. We initially moved her to a corporate owned, traditional nursing home with a memory care wing. The turnover in staffing and the lack of attention to details, cleanliness and communication with the family prompted us to look elsewhere. We were extremely pleased to find Our Family Home's facility on Miami Hills.

The true measuring stick of any facility of this type is the quality of the people and this place pegs the meter in this regard!

Jennifer Kerns

Local Representative

Thank you for the great review, Keith! We appreciate the feedback and we are so glad we could give your Mom a comfortable and caring place to live.

Bad Experience

DO NOT put your loved one in this facility. Run from this place! They tell you one thing to your face and then do another when family is not around.
My husband developed a stage 3 bed wound there. The wound doctor did a blood work up and it was determined that he was malnourished. The food is subpar at best and only water is given to drink most of the time. They say they give snacks twice a day and hydrate patients. While there my husband was hospitalized for dehydration and rarely saw snacks given to residents.
The employees spend too much time on cell phone and there is constant turnover in staff.
Activities are non existent even though advertised that they have them. There is no nurse on duty or available to do anything nursing even though they advertise a "nurse concierge". There is a constant push to put your love one on hospice. Our doctor said my husband was not ready for hospice yet they continually pushed for it. Putting a resident on hospice also means less work for them.
One night dinner thawing in the sink with dirty dishes on top!
A resident reported to me that my husband had not been treated well but staff kept brushing it off saying he didn't know what he was talking about. I believed the resident because he was was lucid and knew exactly what he was talking about! This person had a computer in his room and also used door dash.

Jennifer Kerns

Local Representative

Hi Carol,
We are disheartened to see this post. The role of our nurse concierge team is to work alongside families and designated medical providers to ensure the best care for our residents. Our nurses specialize in working with the appropriate third-parties, from nursing or skilled care to hospice, to best manage the health of each resident. However, in order for us to succeed, our families need to be open about the health needs of their loved ones and to allow us access to members of their medical care team. When we don’t have the full picture of the health requirements of our residents and the appropriate medical care is not designated, we are stifled in these efforts. We have always been clear on the operation regulations put in place by The State of Ohio. We understand personally the pain of memory disease and the overwhelming emotions of this journey. We hope your loved is doing well and our caregivers do miss dancing with him.

Sincerely,
Our Family Home

Review of Our Family Home at Miami Hills - Cincinnati, OH

Outstanding care. Amazing compassion.

Lorie Orth

Local Representative

Thank you!

Review of Our Family Home at Miami Hills - Cincinnati, OH

I can't believe the fantastic environment for memory care, amazing and active engagement.

Healthy food!!

Lorie Orth

Local Representative

Thank you so much for your feedback. We take pride in our operations as well as the love and care that we provide.

Review of Our Family Home at Miami Hills - Cincinnati, OH

[removed] is Amazing!!

Lorie Orth

Local Representative

Thank you

Review of Our Family Home at Miami Hills - Cincinnati, OH

My loved one has lived here for nearly 3 years. It is the best care in the city and I can't imagine where we would be without [removed]!!

Lorie Orth

Local Representative

This is great to hear

Happy with Our Family Home

My mom is content, happy, more social and cared for well in the Bramblewood house, thanks to the team of dedicated caregivers. The peace of mind this move has brought my family is tremendous. The team listens to any concerns I might have, and we find a solution.

Lorie Orth

Local Representative

You are so welcome. We love your mother.

We actually visited Our Family Home on Adventure Lane as the Madeira location was sick with the flu. I am very impressed with Our Family Home and the care and consideration that goes into each residence. It appears that every concern has been addressed and we would be happy to place our mother in one of these homes.

Lorie Orth

Local Representative

Thank you so much!

We are Very Pleased

So far everything going very well for my mother here at this care home. We couldn't be happier with all they have done for us. The staff is great, they have been professional and responsive. They have nice activities and good meals available. Everything has worked out very well. I know she is safe and being cared for well. This is a community I would recommend, it is a very nice place.

Excellent facility. Clean, no odors, resident’s content, wonderful staff, outstanding nurse Debbie.

highly recommend

I would highly recommend Our Family Home at Miami. We love the staff. The staff are not nurses, they are caregivers. They do have on call nurses though. We did have an incident on the weekend and the on call nurse came right away and gave her good care. The staff read the bible to the residents and they have other low key activities. I have no complaints about this facility. We are just so thankful to have found it.

Lorie Orth

Local Representative

Thank you so much! We love all of our residents!!

I think they are just really good treating their residents with dignity and they get to know them personally, all their likes and dislikes and they include the families in whatever is going on there.

Review of Our Family Home at Miami Hills

Excellent location, walkable and friendly neighborhood, wonderful staff, intelligent and caring management, and great concept with good staff-resident ratio.

Review of Our Family Home in Cincinnati, OH

We are very pleased with the care and concern that my mother receives from the caregivers. The home environment and atmosphere are very comfortable and practical. Having known nothing about this type of senior living option, we were very pleasantly surprised at the ease of my mother's transition to the house and how much sense it made to have her in a house/home with this much personal care. Thank you.

Review of Our Family Home in Cincinnati, OH

I am very blessed with the concept of this community. My husband receives 24 hour excellent care and I can go about my day without worrying about him. The management and staff all give him the best care you can ask for and he seems happy.

From the Community

Our Family Home has established a new standard for Alzheimer’s and dementia care built upon a desire for making each day the best it can be. We work tirelessly to create a home for those affected by Alzheimer’s or dementia that fosters connectivity and prioritizes their health and safety.

Located in this close-knit residential neighborhood in Cincinnati, Ohio, our Miami Hills home provides 24/7 care to up to five residents. Watch the birds or occasional deer pass by from the patio, play cards at the dining room table or enjoy a conversation with loved ones on the couch in the family room. Our homes allow our residents to keep living their lives.

Each home is designed to preserve the livelihood of our residents and our families. This approach has proven to increase levels of contentment, reduce dependence on medications and instill greater peace of mind for our families.

Set up a tour today to learn more about how our principles of quality care, livelihood and more good days may be the right fit for your loved one and you.