Mirabella Living & Memory Care - Benbrook, TX

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Nurses on Staff
  • Complimentary Transportation
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Respite Available

Customer Reviews

Feeling Diisillusioned

At first (March 2019) I would have given 5 stars. Today I am really irritated with this place The food is really good here but the care staff has not a clue what the left or right hand are doing!

They need more exercise classes besides 1 time a week for 30 min

Exercise Classes Needed to stay healthy and mobile

They need to have more exercise opportunities on a regular basis and some type of rehab equipment. My Mother lived at [removed] which is now [removed]. She enjoyed the exercise classes every day.and it helped her stay mobile. She moved because she needs more assistance rather than just retirement. MiraBella has one class a week for 30 min and many times the man that leads it ,doesn't show up.

Wonderful experience..

Great experience with my Mother. I would highly recommend this wonderful place.

Mirabella Review

I can not say enough for "A Place for Mom", they helped us find a place for mom. Extremely helpful, resourceful, and a pleasure to work with. After reviewing many different facilities for mom we finally found Mirabella. It is clean, the people are friendly and courteous. The other folks in Mirabella are happy with smiles on their faces. They offer many different activities for members to do both internal and external. The dining area is clean and everyone is treated as if it were a restaurant. They even cover every table with a table cloth and set up the silverware. They treat everyone with respect and the proper care they need. I can tell you this is the kind of place I would like to be when I get older.

Just a so so place

At first they try super hard to be friendly and helpful but as soon as you sign on with them, they are hard to get a hold of. The patient staff are nice and friendly most of the time but upper management not so much.

Great food

Mirabella is a beautiful facility. They are going through a complete rehab and doing a great job. The food is great!

Staff from assisted living to memory care are first class, they care.

This is a good facility with a wide range of care options - Independent, Assisted, and Memory care. I was particularly impressed with the activities offered for the residents, and I saw people engaged in those options during my visit. This is a very nice facility for the price.

Appealing Location, Clean Community

Initially, the location of Mirabella Really appealed to me. I also appreciate that they seem to have a variety in the meals available there, rather than as in an institutional environment where only one option is served at mealtimes. I also feel that the place seems clean. It's well maintained, and there isn't an odor about the community. I think that overall, the staff is attentive to my loved one. There have been times where I feel they could have been more efficient, but overall, I feel they do a good job. I would recommend Mirabella to others.

I toured this community

When I toured this community it was nice and clean. The staff was friendly on our tour. They were helpful in answering all our questions. But we chose a different community.

All is Well

My love one is doing well, and I'am pleased with everything they have done for our family. He is safe, and in good hands. They have a lovely staff, and they caring for him very well. All is well overall.

A tour for care

We liked this community from the tour that we took. The staff was caring to answer the questions that we had. We liked that they have a clean environment.The menu looked appealing. We did see that they would have offered activities for the residents. We would recommend that others tour this community for good care

We were very pleased with the facility. [Removed] did a presentation and explained everything. The rooms were exactly what we were looking for and once we make the decision to put our mom in an assisted living this place will definitely be at the top of the list.

Excellent Care for my brother

We are happy with this community. The staff is caring and helpful to his needs. The menu is really good and he is pleased with the nice variety. I am happy to know that the staff try and get him to be active with the other residents. We would recommend this excellent community for the care of a loved one.

My brother's outstanding care

This is a nice community for good for outstanding care. I know that he likes the care that he is getting and I am happy to know that he is really doing well. The staff is so truly caring. The community is very clean. The menu is wonderful and we both like the nice variety. I like knowing that he is active. I would recommend this community for the wonderful care.

Very nice staff, great tour, not a fit for us

No complaints

Things are going great at this community. Dad is enjoying some of the daily activities. He loves the food and is even gaining weight. The staff are friendly and encouraging. The community is well taken care of and I would recommend it.

Good Care for family

I like the care here for my father in law. The staff is caring and attentive. We have had meals with my father and the menu is nice and he is pleased with the nice variety. The community does offer alot of healthy meals. They offer activiites for the residents. We are more than pleased with the care that is offered here. We recommend this community for the excellent care and value for a loved one.

Everything is Good For Us

The experience is working out for my dad. The memory care and assisted living have suitable care. They keep the property clean. Everything else is going good.

A family tour for mom

We did tour this community for my mom's care. My other family members like the community. We had meals there and we all liked the menu for my mom. The community is clean and we saw that it had a nice environment. My mom said it felt like a hotel for her. We would gladly recommend this community for the great care that is offered and the value. Families should highly consider this community for the care of a loved one.

A community tour for care

We toured this community for care and we were happy with the staff who were helpful with answering the questions that we had. The community is clean and they have nice activities. They do have activities. We did not see a menu on the meals that are offered. I would recommend this community for other families.

Communication Needs Improvement

My loved one really enjoys the community and we can tell she likes the atmosphere. I see that she is doing fine. The only thing can improve on is the communication, we are not getting good updates to the family.

They offered what we were looking for

The memory care staff has been fantastic with helping mom adjust to living at this community. They do offer a lot of activities in the main part of this community. They offer good food and a good variety of options. They keep the community clean and I would recommend it.

A nice tour

This looked like a nice community when we toured it. The people I met were nice and helpful. They do seem to offer a lot of nice amenities and activities. The cost of this community, unfortunately would not work for us.

A community for great care

This is a great community for the care and the residents seem to be happy. The community is clean and well maintained. The menu is appealing and they are pleased with the menu. They have a lot of nice activities that she is happy with. I like knowing they have a garden and that makes her happy being able to be involved and to feel useful makes me happy to see. We would recommend the care and the value of this community to other families.

A good visit

The people I met at this community were friendly and knowledgeable. The community looked clean. This community did not seem to offer the same levels of care as the community we chose.


I am not happy with the care that my mom had received. at this community. The community did not give my mom good care and she was taken out of the community. I would not recommend the care here at this community to anyone for care.

Restaurant quality food!!

My loved ones favorite part of the day is dinner time, they have restaurant quality food and they always have a wide variety of food for the residents to choose from. They also have a great activity program which offers various events as well as different popcorn and ice cream socials. The staff have been nothing but amazing and attentive to my brothers needs. I have no complaints and would highly recommend this place to anyone.

Beautiful place!

The community at Mirabella offered a nice tour and pleasant experience. The community was very nicely kept and clean throughout. The staff that offered the tour were able to answer all of my questions.

Do not like the location, but the level of care is what we need.

The Care Is Going Good

My mom is living here at this community and so far she has found a friend she knows. She socializes with the ladies and plays occasional bingo. She thinks the food is good but I feel there are too many high-carbs. I'm almost here everyday so I see the welcoming staff and a clean community that does not have an odor when you enter. I did have a few "hiccups" but the staff have resolved it. Overall my mom is doing good and I would recommend this place.

Nice place, overall

So far our experience with Mirabella has been a good one! My loved one is settling in well, and seems to be enjoying herself. We've got no complaints!

5 star facility

Very concerned with tenants. Always willing to listen and make adjustments. Everyone is always pleasant and helpful.

A good place to move a loved one for memory care.

I am very satisfied with The Mirabella. The staff are concerned about the well being of their residents. Safety and care for the residents is their first priority. I was present visiting my mother the other day when one of the staff noticed that the door had been had been left ajar when the kitchen staff left when getting the dirty dishes after the evening meal. They immediately closed the door and did a head count to ensure that none of the residents had gotten out.

Great place!

Everyone is extremely friendly and helpful. Beautiful grounds. You feel like you are entering a high end hotel when you walk in the door. Couldn't be more pleased. The only drawback is the size of the building if you have trouble getting around.

Moved In Quick and Moved Out Quicker

Mirabella is an old building that has been updated maybe a few years ago. My father lived there for just a few weeks before we decided to move him out. The community staff and management were kind and caring, but they seem to have little power to change any of the major concerns we had once we moved in, like TV, AC, and billing issues. When I contacted the corporate office, as the Director suggested, we got the run-around. We lost our $2000 community fee and regret allowing ourselves to be pressured by the gentleman who gave us our initial tour. He was a bit pushy and arrogant, but we figured all sales people are that way. After walking the community and meeting some staff we decided to move dad in. We just didn't realize once we moved in that the basic joys my father had would be so difficult for them to consistently provide (TV and AC). The food was never consistently good, either. We know it's tough to cook for that many people, but some meals were so bad that the entire dining room was complaining.

We were excited about the affordability and location, but realized the truth: you get what you pay for!

Jennifer Malloy

Local Representative

Thank you for sharing your feedback on your experience. We are sorry for the bad experience you have had with Mirabella Assisted Living. I encourage you to please call Chris Sykes, Regional Director of Operations at [removed] or email [removed] in order to arrange a time to meet and review your concerns. I assure you we continue to strive to provide the best care and service every day.

It's a nice place, but the maintenance is slow.

The maintenance is very slow. Other than that, the people are friendly, and it's a nice place. The food isn't bad, it isn't great either, but it's not bad. It's really just the maintenance that is the only problem.

Haley did a great job of orienting me to the property and its services.

Nice place, overall

Overall we are pleased with how things have gone with Mirabella! The facility itself is clean and well kept, and the staff have all been very friendly and helpful!

Stay Away From This One

My daughter walked in to tour and they were greeted by a gentleman, stated that this what I need and spend, he stated he didn't want to waste our time to tour the facility and there was residents asking for help and no one coming, food all over residents couldn't get out of there fast enough.

Jennifer Malloy

Local Representative

New 1.0 Star Review for Mirabella - Benbrook, TX
Jennifer Malloy
Dara Brown
Wed 4/1/2015 8:56 AM
Jennifer Malloy;
Chris Sykes;
You replied on 4/1/2015 8:57 AM.
Suggested Meetings
Thank you for your feedback. We are sorry that your daughter had a negative experience at Mirabella. We would like to invite you back to visit so you can see why so many residents call Mirabella home. We strive to provide great care and customer service for everyone that visits and lives at the community. Please call the Regional Director of Operations, Chris Sykes at [removed] to schedule a visit or to discuss further.

It's going pretty good so far, we are happy with it.

It's going pretty good so far, we are happy with it. It was the best one we saw when we were looking around. It's clean, and we don't really have any complaints. It's clean and the staff is friendly. I would rate it highly.

Toured at lunch time, and residents in assisted living were thoroughly enjoying lunch and friendships. Apartments needed some repairs. Memory care wing was nice, but for the price we have seen better accommodations. Residents seemed very well cared for, and staff seemed attentive.

Checked out this facility for my mom.
High discrepiency between the seen and unseen...lobby. 5 star...rooms 1 star. Where is the balance?
The funds for upgrades should have been distributed equally. The two rooms I viewed were in poor state...
You go from top of the line in the seen areas, to bottom of the line in the living quarters
I expected better!
If it is all for "show", then what are the residents services like..I now question it all.

The place is nice, and it's five mile...

The place is nice, and it's five miles from my house.

I see they have activities, but I can't rate them because I don't participate.

The food is terrible. For instance, vegetables are limp; look two days old. However, the food is not as bad as it was in the last place where she was.

They seem to care about taking care of her; it's a good place.

I found the place through someone's reference.

When I've had reason to raise an issue or question with them, they've been reasonably responsive.

My loved one really likes it, but I wouldn't recommend it.

My loved one really likes it, but I wouldn't recommend it. It really should be labelled an independent living place. There are a lot of extra charges for more care if they need more things, and they will send you out to the hospital for the smallest things. The apartments are large so that is a plus, and it's clean, and my loved one is happy, even if we aren't.

This facility has decided to change i...

This facility has decided to change its rules so that it can take away the only family that one of its disabled residents has, pair of therapy cats. Instead of finding a roommate who likes cats, it is deciding that only those residents who can afford a single room can have pets (that means no Medicaid residents). They have no heart.

It's going pretty well.

It's going pretty well. It's kept very clean, and the staff is really nice. Communication could be improved a little, they could call us more often to relay information. There is plenty to do, and the food is good. Over all I think we have had a really good experience here.

Good tour. Large room. Re...

Good tour. Large room. Reasonably priced. Warm, friendly staff. Older facility, but OK.

You Get What You Pay For

You get what you pay for. This place had a great value because it was cheap! My mom stayed here for a little bit before I quickly put in my notice to move. Luckily, I didn't have to pay their "NON-REFUNDABLE move-in fee" of $3,000 so it could have been worse.

They fool you with their nice design but once inside, service is terrible. Many times my mother had the RECEPTIONIST come to help her up after over 20 minutes of the light going off for help. The staff say they are short staffed many times. I heard the nurse even quit because they didn't have enough people to give care.

Visted a sister place under...

Visted a sister place under construction L Westmore in north ft worth. Upcale looks great,lots of amenities I would not use and priceies to.

They are just awesome! I just love them!

They are just awesome! I just love them! I can always understand the staff. I give them a ten out of five. They just opened a memory care section. We have one family member here and I would move the other one there tomorrow if it weren't for the family dynamics.

Not impressed at all

I did not have a good experience with this community. It looks nice, and they have a good sales pitch, but they do not perform very well if your loved one has any care needs at all. It seemed they were more interested in low maintenance residents, and after a few bouts with infections my loved one was asked to leave.
The food was also just absolutely horrible.

Very nice. No two bedroom a...

Very nice. No two bedroom available. Waiting list for two bedroom with three families on it. Would let nj & gd 'camp-out in memory care in a companion suite but if the suite was needed they would be moved.

Good For Mom

They've been very very good to my mom. We feel that she's safe here. They watch after her medically and overall it's a good place. Sometimes they're a little slow on doing repairs around here but other than that it's great. This is the first place she's been and it was the nicest of anything I looked at - and I looked at a lot.

MIrabella amoung the best places for Seniors

Moved my father into Mirabella in Sept 2013 from La. He has made many friends and has gotten involved in several activities at and thru Mirabella. His apartment is very spacious and light flows in thru the windows. Bathroom is handicap assessible which is a requirment for us. All the staff are so loving and helpful and check in on my father several times a day. His doctor can even make house calls if he needs something. Food is wonderful and kitchen staff very friendly and willing to take suggestions. We are able to visit anytime always feeling very welcome. Great place for assisted living or independent living in Ft Wortrh

Beautiful but Too Big

This is another beautiful facility but it's also very large. It's like four floors and mom wouldn't have been able to get around very well.

Did tour facility and did g...

Did tour facility and did get opportunity to look at new Memory wing. Did not care for new section as bathroom is shared. Feel he is not ready for memory wing, but needs asst living. This may be possibility when that time arrives.

Wonderful place!

Oh my gosh, this has been a sign of God's goodness, I couldn't be happier with the home, it's wonderful. This is a hard thing for anyone, it was more my decision to move my father here so I kind of discount his opinion on it, he wants his independence, but I know it's wonderful. I'm in touch with the home and with him and they have all kinds of creative activities. They take input and they've taken him to restaurants he's specfically requested. I don't know how it is in other parts of the country but in this area it's so competitive it was like trying to buy a car and going to a car dealership. Places were calling me all the time and it was so easy finding one.

The staff is great

She loves the staff, they're very kind and attentive to her. The room is very spacious and it's very easy to get around in a wheelchair. The lobby is beautiful and the dining area is very attractive. The food is a little bit above average, but thats institutional so I think that's about as good as it's going to get. She dines sometimes and sometimes she doesn't like it but anytime I've called the front they've been able to help me very quickly. She plays bingo a little bit but she's really not interested, she would like to just sit and visit, she goes to the beauty salon and likes that and she gets along with everybody.

I love it here. The price combined w...

I love it here. The price combined with everything else is what made them stand out for me. The staff is an absolute 5 out of 5 - they're great.

About their care services - As far as I know, they have 2 nurses or nursing assistants that are on board 24 hours a day. I've already asked them about some prescriptions and they've been great.

The activities are very well-attended and they seem to have a lot of them but I, personally, have not taken part yet because I'm more of a reader than an activity person.

Very Nice

The staff here at Mirabella is really friendly and the residents seemed really happy. This was one of our top two communities. The only reason we ended up choosing a different one was because of the price. This community was a little more expensive but it’s because they offer a higher level of care like assisted living, compared to the other community we chose which are like senior apartments. Overall this is a very good community and would have been a good choice as well.

Two Bed, Two Bath available

We chose Mirabella because my step mother liked it. We had been looking at communities for years and she finally found one she actually liked. They offer a two bedroom apartment that also has two bathrooms. The apartment has a small kitchen and a nice size living room. When you first walk in the front door it has a great atrium really pleasing to the eye. The landscaping is beautiful and very well maintained. We are very please with the choice and would recommend it to anyone.

My parents lived here for a year. Th...

My parents lived here for a year. This is a wonderful place for minimal needs person.

Really like the place. Friendly staf...

Really like the place. Friendly staff, warm environment. convenient, 3 meals per day, could keep her cat with her. Large place. A little concerned she might not feel comfortable venturing too far out of her room, although the person I talked with said they helped them assimilate.

It's definitely aesthetically pleasin...

It's definitely aesthetically pleasing and director was such a pleasure to work with.

From the Community

Mirabella Living & Memory Care in Fort Worth, Texas is a beautiful, home-like atmosphere where you are treated just like family.

Assisted Living and Memory Care residents enjoy delicious, chef-prepared meals three times a day, served in their respective dining rooms. The restaurant style menu allows residents to make choices at mealtime. Having choices is important to establish custom nutrition and culinary programs and is especially important in Memory Care. Memory Care residents also receive three chef-prepared snacks each day.

Assisted Living and Memory Care residents share a secured, outdoor courtyard, which is furnished with comfortable rocking chairs and beautiful plantings. It includes raised planting boxes for resident gardening and lighted walking paths. Mirabella’s outdoor courtyards are a favorite gathering spot for visiting family and friends.

Mirabella Living & Memory Care takes pride in the variety and number of Lifestyle activities we offer our residents. A community-wide favorite is playing Wii games, especially Wii Bowling! Other activities include jewelry making, exercise classes, and a trip to WinStar World Casino and Resort once each quarter.

Assisted Living residents can bring their furry friend with them to live at Mirabella, since we are a pet-friendly community. And it’s easy for our Memory Care residents to take advantage of the pet therapy programs we offer.

In our recently renovated community, residents benefit from a true continuum of care, if needed, as they transition from Assisted Living to Memory Care without leaving our beautiful community and keeping the compassionate associates they already know and trust.