Lombard Place Assisted Living and Memory Care - Lombard, IL

Very warm and caring staff. They seemed very connected to the residents.

Very nice place At present majority of residential population is female, I believe my Dad needs more balance.

The beautiful facility is staffed by wonderful people. The activity staff is first rate with lots of activities my mother enjoyed. They seem to care for each person as an individual. The caregivers and nurses were all wonderful.

The food is good and the kitchen and wait staff were very accommodating when my mother was ill.

The only drawback is under staffing. I liked the two tier pricing system for financial predictability, but It leads to insufficient staffing when care needs rise.

Returning to a point system -- where you pay for the level of care you receive -- might result in more caregiver staffing.

I would like to score everything 5 stars but we have had just a few issues with the way my mom's apartment has been cleaned. I do believe that during that time there were some issues with staffing and that has been remedied. The activities are varied and inviting however my mother refuses to participate in them which I find disappointing. I am sure she could benefit from the social interaction the activities the activities provide. Overall we are pleased with Lombard Place.

Beautiful atmosphere, loving staff and caregivers, excellent meals and wonderful activities. Lombard Place is not your typical assisted apartment style living for seniors. My mom was in the memory care unit and was treated with kindness, respect, and lots of hugs. I couldn't rave more about the staff at Lombard Place and, without hesitation, I give it a 5 star rating!

Resident Assistants go above and beyond to care for all residents whether they are in Assistant Living or Memory Care. Residents needs are the utmost importance to the staff.

Friendly staff. Nice appearance. Activities good. Food very bad. Very poor quality food. Hot dog and hamburgers served too often. Poorly managed kitchen. Very limited meal selection. I do not recommend.

My father-in-law has been at Lombard Place for almost two years, and really enjoys it there. The building is newer, with all the amenities and friendly staff. He particularly enjoys being a part of the ‘men’s group’ that gets together regularly. Overall a great place, that takes good care of him!

Terrible food! OH my Lord! They’ve got to be kidding!!! I wouldn’t feed my pets what they serve!!!!

Nice, newer, bright location. The residents we saw and talked to were very friendly and shared how they liked Lombard Place. Many people did seems happy and smiling. Staff knew the residents name, seemed very friendly and helpful. We did decide that this location would be good for my mom. They have, for an extra fee, a special outreach that works to help people with memory issues to strengthen and expand their minds within a small group of similar memory issue residents. Thought this would be good for my mom who will be 95 soon.

The staff at Lombard Place is the best. The care and respect for my father in law was excellent. The staff treated our family with great respect and thoughtfulness. We couldn't have asked for better place for him to have been and would highly recommend Lombard Place to anyone looking for Assisted Living & Memory Care.

My mom has been at Lombard Place for a month and things are going very well. The staff is very friendly and attentive and have helped make the move and transition a success.
The activities available have helped my mom stay active and engaged, which was our hope for her.

My husband just moved into Lombard Place a week ago and we could not be more pleased. The move-in process from start to finish was very smooth and the team went out of their way to assist us with an emotionally difficult decision and to make the physical move as seamless as possible. Staff is all very caring and attentive. The facilities are very clean and there is a very homey feel to the place. We would highly recommend Lombard Place to anyone who is faced with having to transition to assisted living!

When I toured this place the staff was nice and helpful. They answered all of my questions. It was a beautiful place and the memory care was amazing. The residents seemed happy. It just didn't have an option for a fixed monthly fee. So we couldn't plan and be comfortable. We chose another community.

My husband and I used to use home healthcare for our needs, but after using it for a while and finding that it wasn’t really helping us, we have since moved him into the memory care unit at Lombard Place. We are so much more satisfied with the level of his care here. The staff is very attentive, and really does work to understand his needs. At the same time, he seems to respond very well to them. There are many activities in the community for the residents like Bingo, movie nights, concerts, Friday Happy Hours, and music. Lombard also provides nutritious meals, and they take care of the laundry. Over all, we are so much happier with the level of my husband’s care at Lombard Place.

Attractive appearance with activities to help keep active.
Staff friendly. Food is a huge disappointment. Very limited menu. Not enough fresh vegtables and healthy meat choices.
Very very expensive - food and service needs to be much better to justify cost

Friendly staff however poor follow through on medical care.

Place is clean but quality of food is very poor.

Overpriced given the fact medical follow up is marginal and food is very very poor.

Lombard Place Assisted Living & Memory Care was a great community that we toured. It was clean and well-kept. The staff was very friendly and answered all of our questions. I really liked the place but it wasn't the best fit for my aunt because they didn't have a stove available in their apartments.

I toured this community for the care for my mom.The staff was nice and they were able to answer the questions we had on the care that is available here. I did like that this community was clean and well maintained. The menu seemed to be appealing with a good variety. They offer nice activities for the residents. We would suggest a tour of the community for other families. We needed a different type of care at this time.

My loved one has recently moved into this community and I have to say there is room for improvement. There has been a huge turn over in the staff and it is making things difficult and a little unorganized. The food is not what it was when she first moved in and has recently started to loose its quality it once had. I am just hoping they can find some stable staff members for these residents who know what they are doing and stop the turn overs.

The building is well kept. However the food is terrible, it is very costly and make sure you understand what assistance you need becasue the cost is just added to your bill. Also do not expect quick replies to any of your questions.

Workers are first class always helpful and friendly! Lombard Place is nicely decorated, clean and provides a cheerful atmosphere.

One serious deficit is the POOR quality and very limited selection of food they serve They use canned vegetables for their meals.

Often they only offer poor health choices for lunch and dinner (using the same menu of the day for both lunch and dinner). For example they'll offer a choice between polish sausage, hamburger or pizza.

For the price of this otherwise nice residence, I find it appalling the quality of their food is so poor. In my opinion Lombard Place needs to consider using fresh vegetables (not just canned) and offer healthy food choices.

We liked this community when we visited. It looked clean and the people we met were nice. This community was larger than what we were looking for.

Visited the residence. its a nice place. Clean, bright, and everyone looked happy. It would seem a nice fit for my dad, but a bit smaller than Cordia. Only problem is the cost, $5000 or so. Its possible, but would stretch us pretty thin.

We began looking for a place for my Mom to live in Dec 2015. We had visited several communities in the area. Most of them were acceptable, but nothing set them apart from one or the other. Then we came to Lombard Place. From the moment we walked into the facility we felt right at home. We moved mom in the first week of Jan 2016 and I must say it was the best move we could have made for my Mom.

I mentioned that the other facilities were okay, but something separated Lombard Place from the rest.....well that was the staff at Lombard Place. The treat the residents with respect and dignity. They treat each resident as if it was their own loved one. Regardless of the position hat they hold at Lombard Place they all have a role in caring for your loved one.

My mom started out in the assisted living area of Lombard Place. The level of care was great, From activities that they plan in house to activities that they plan and develop away from Lombard Place is exceptional. they have weekly outing for lunches to shopping trips, to plays. There is always something happening to keep the residents engaged. They mix a lot of activates with wonderful organizations like Schools and boy/girl scout troops to other performers that they bring in.

mom has dementia and eventually we had to move her to the memory care unit. I was very concerned about the transition, but [Removed] are there for you to make the transition seamless. Once we moved Mom to memory care, I really got a chance to see how exceptional the staff is. Not to take away the level of care and support that your loved one receives in assisted living, but the staff in the memory care unit is incredible. Mom's level of care did not dimension.

I would like to let you know that staff is truly what sets Lombard Place apart form everyone else. Mom was in the hospital and they had staff come visit her on their own time, not because they had to but because they wanted to. When Mom moved to Memory Care the staff from Assisted Living has come to visit mom after working their normal shift. To me that is incredible and speaks volumes to what was told to us when we came in for our first tour. The staff are not hired for a job, but rather have a passion and calling for the work that they do. I AGREE 100%. Not one single individual is working a job. They are all there because it is their passion to want to help and support the residents.

I HIGHLY RECOMMEND LOMBARD PLACE!

The people at Lombard Place were very nice, but it was more of a hotel-like setting. I'm sure a lot of people were happy there, but it was not what my mother and I were looking for.

I was deciding on this community, and another one. My tour of this community was very nice. The rooms they showed me were nice. The living room area looked very lovely as well. My only issue was that, there was not very much room to walk around the community. The other community had a large outside walking area for their residents. Unfortunately this wasn't the one for us, but it is a very nice community.

My mother is really adjusting well since her move to Lombard Place. I would absolutely recommend them because they have been good to my mother. They send me pictures of her joining activities ad keep me informed on her. The facility is clean nad well maintained.

Our experiences in this community have been great. They are taking very good care of my mother in law, and her needs. She can be hard to deal with at times, but they have been great with being patient. They are encouraging to her, and works with her to get her involved in the community. She has made new friends with the other residents. Her move to this community has really provided us with a peace of mind knowing she is in good hands.

This a lovely community,and my parents are extremely pleased with their move to this community. It has been a huge left off of them, and myself. I do feel they do a safe, and great hands. They are receiving great care, and everything is working out very well. It is a big win for everybody. This is a community I would one hundred percent recommend to my friends, and family. It is a great place.

Too expensive, not open eating
[Removed] is asked to wake up at 4:30am to go to breakfast ( second shift ) for 8:30am breakfast!! Unexception so we spoke to people there and now they are changing it !!!! We feel sorry for the people who can't speak for themselves! Service level went up by 4% and rental went up by 3% for the year !! Way too expensive!!

I had a very nice tour of this community. Everyone was very friendly, and kind. The community was clean, and well maintained. They have nice activities available for the residents. My tour guide was kind, and knowledgeable. My questions were answered. The experience went well.

I did not like Lombard Place as much as Atria since it seemed colder to me and not as homey as Atria did. Plus it is just about (in driving distance) to mom's house anyway so I am not going to consider this place at the moment.

Very good tour of this community. Everything went very well. The staff was very kind, and helpful.

I have no complaints about the tour I had received at this community. The building was nicely maintained and everything was very clean which is always a positive to see. I just think this place would be better for my mother if she was looking more into the independent living then the assisted living.

I had a nice tour, it was beautiful and brand new. It was very bright and cheery but I didn't see anyone in wheelchairs. After having an assessment they told us mom would not be a good fit. They weren't set up for her needs.

My brother hasn't moved in yet. He is scheduled to move 12.29.16. The staff has been extremely friendly and have explained how they work with the residents to get them involved in activities.

Urgent placement needed for the last spot in this location; if our urgency was used to sell this last space while we were in court I would be very disappointed. Great strategy & I could understand them doing it. Was our 1st choice. Impeccably clean; well decorated; many happy people & activities.

My tour of the Lombard Place Assisted Living went great. The staff was very friendly and helpful, they answered all of the questions I had. The place seemed clean and well maintained. The decision came down to location. Other than that this community was great.

I was not impressed with this community. It did not seem clean and had a terrible smell. The staff were nice and they offer activities.

The Lombard Place Assisted Living and Memory Care was a nice well-maintained community. The tour guide was knowledgeable and answered all of my questions. They did not offer me the meals during my tour. Overall it was a nice place.

A beautiful facility. The food can be good and bad. Wish their chicken strips weren't processed chicken and wish the menu wasn't so limited. For the money we pay, I would expect better food.
Some of the caregivers are wonderful and others not so wonderful.....but I guess that's everywhere.
It's a bit pricy.....after the first year they raised prices 4%, plus they keep trying to raise care costs. Be prepared to pay between 6K-10K a month.
When issues in lack of care have been brought to the attention of staff they talk a good game on how things will change, but it never really does. Had too many instances where staff has lied about providing certain care needs, when they don't (and we pay extra for those care needs).
We have also had some problems with medications, staff doesn't always stay informed with med changes and Meds aren't always given on time or when needed.
If they could become more organized regarding Meds, more consistent with care and not so darn expensive, I would give a better rating.

Lombard Place Assisted Living and Memory Care provided a great atmosphere when i went on my tour. The person that gave me the tour was smart and answered all of my questions. Everything in the community looked updated. The bedrooms and dinning rooms that were shown to me looked clean. I thought everything was well maintained.

Everyone at Lombard Place Assisted Living and Memory Care were very helpful and caring. They took the time to listen to our concerns and addressed them appropriately! The community is very well maintained and updated throughout.

The Lombard Place Assisted Living & Memory Care is great. My aunt is comfortable and feels safe. The community is clean and organized. Staff in this place communicate well and are nice. The meals that my aunt receives are good. On site activities are offered for the residents.

We really enjoyed the tour of Lombard Place Assisted Living and Memory Care. The community is very well kept and clean. The staff were very friendly and were able to answer all of my questions. I really wanted Lombard Place for my loved one but they do not offer respite care.

no bed rails allowed;individual bedrooms with large bathroom; use your own furniture;beautiful.new. clean; close to home
residents fully clothed engaged in activities.
must put down 2,400.00 fully refundable if pt eval says mom is not a good fit. needs Dr order, Med orders, chest xray; TB test $4350.00 rent plus level of care cost could be up to $2535.00 monthly.No medicaid. No Elder Life Financial loan

My family has been very pleased since moving my mom into Lombard Place. She is in Memory Care, and has a very nice, clean room that she is very comfortable in. I am very happy with the staff, who seem to be kind, caring people that have my mother's best interests and health as their priority. I see them work with the other residents, and they are patient and considerate of their needs. I have been present to see a few activities as well, and they seem appropriate for the residents in Memory Care. Overall, I think this was a good decision for my family to place my Mother at Lombard Place. She is happy and well-taken care of there.

Lombard Place is beautifully appointed. It is a 4 story newer building that is exceptionally clean. The staff is very friendly and welcoming. Residents started occupying the building last August and right now I believe it is at full capacity. Because there are now more residents, I think the number of activities could be increased. I also think new residents should have a more thorough orientation to the programs. A new resident welcoming committee could be established with a set plan for new residents--who, what, when, where. This would be helpful especially for older individuals who are experiencing fear and are uncomfortable with change.
My parent is very satisfied with the food. Her caregivers are helpful. I especially like that a nurse is on duty 24/7. The safety measures in place for residents are excellent. I would recommend Lombard Place. My comments above are made to strengthen an already very good facility.

This was a nice community and I was pleased with my tour. The community looked great and everything was nice and clean. This community was to far for us. Other then that I was impressed with this community. Everyone was very nice and friendly. There are nice activities offered. This is a very big community, and the hallways were very nicely decorated. I recommend for anyone to go take a tour.

My mom is doing better than she has in the past since moving into Lombard Place. The staff are very friendly and attentive to the residents needs. The food is good as I have eaten there numerous times. They have a good variety of options to choose from. They have activities for the residents, however she does not participate. They have a beauty salon there so she is able to get her hair done weekly.

Lombard Place is truly amazing! The staff are attentive, knowledgeable, caring and professional. Their attention to detail is simply top-notch!! Each staff member is wonderful and they all make the residents and guests feel welcome from the very first step into the facility. Meals are scrumptious and menus are very customizable! I'd rate Lombard Place a first-class experience all around! This facility is a true gem.

Some things are good and some things are not so good at this community. We have been having some issues with the care staff and her medication. They have been messing up her medication and the times they were supposed to give it to her. The head nurse isn't the best, but she now takes care of her medicine herself. It is a beautiful facility and her room is very nice. There is many activities for her to stay busy with. This is a new facility, its only a couple of months old. We are waiting to see everything improves.

The staff at Lombard Place are very professional yet friendly...Upon entering you will be greeted with a smiling & knowledgeable staff member (GiGi)... Activities are planned through out the day if you care to participate.... Facility is new & offers comfortable surroundings....Was given very supportive help in filling out the admission papers....

We recently moved our parents to Lombard Place. With the help of LP's dedicated staff our move and their transition went smoothly. Since living there, our parents love the food, the staff has been very attentive to their needs and the facility is beautiful and well maintained. I would highly recommend Lombard Place.

A great place. The activity staff is awesome and keeps my Aunt busy and having fun. The building is clean, and the food is great. Highly recommend.

We are very pleased with our choice to move my husband to Lombard Place it is a very nice community. The staff has been exceptional to us with all the help they provide. The staff is friendly and very kind to us and the other residents around the community that is nice to see. It is a brand new facility so everything looks amazing and clean very well kept. The food is good I would say they need more variety but the presentation is great. i have already recommended this community to some of my friends it is a great place.

After living in their own home for over 55 years, my parents moved to Lombard Place one month ago. This transition isn't easy, but the staff at Lombard Place understands the challenges and is guiding and encouraging our entire family every step of the way.

Though they miss their home, I've seen tremendous positive changes in my parents in the short time that they've been at LP. Thanks to the excellent on-site physical therapy instruction, their strength and balance issues have improved. My dad (a foodie) looks forward to eating three delicious meals each day, and my mom is grateful that she no longer grocery shops, cooks, or cleans up after meals. They have met several other couples and are no longer isolated. My dad was even able to bring his beloved parakeet to live with them at LP!

I wasn't surprised to learn, after their initial assessment, that my parents were considered fall risks and would be paying for additional assistance. I WAS surprised to receive a call a few weeks later that my mom had improved enough to be taken off the list and would no longer be charged for that assistance! Lombard Place truly strives to help its residents maintain independence for as long as possible, and they're honest about charging families only for absolutely necessary services. LOVE THAT!!!

I'm extremely satisfied with our family's decision to move my parents to Lombard Place. They receive great care and support from kind, compassionate people who go the extra mile for them.

So far so good. It's a new facility so they are still working some things out. We have had no issues with maintenance, and the staff is friendly.

I am just extremely happy with the Lombard Place Assisted Living facility. My loved one has been living in there for a couple of months now and I really do think that they should be a top - rated place.

They treated my mom very well. The facility was always clean and ran smoothly.

This is a clean and well maintained facility. The staff is caring and courteous. The residents seem happy here, which gives the place a nice atmosphere. They could have more activities for the residents, but other than that A+.

There is honestly just too much to say about the Lombard Place Assisted Living and Memory Care. Overall, I would have to say that it is a fine facility for my loved one, but the activities are a little lacking.