Isle at Watercrest - Mansfield - Mansfield, TX

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From the Office

The Isle at Watercrest is located in a beautifully treed adult living Master Planned Community. Our unique features at the Isle include 24hr care supervised by licensed nurses. We are the only community in the area with a licensed outpatient rehabilitation within our community. Residents at the Isle can expect a day full of activities from health and wellness to card games, the opportunities are endless.

The Isle at Watermere offers the finest in Assisted Living along with the Springs, our secure memory care for those with Alzheimer’s or other forms of dementia.
We offer personalized assistance with the activities of daily living: dressing~bathing~grooming~and escort service!
The Springs is unlike anything you would expect from a traditional memory care community. We have state of the art security allowing us to proactively care for your loved ones. With the recent addition of It's Never 2 Late, we have been able to increase activity participation and decrease behaviors from our residents. While dining can be a challenge for some, our outstanding Chef prepared meals and beautiful ambiance in the Dining Room paired with our Susy Q really encourages resident participation during dining hours. The Isle at Watercrest not only makes life easier but offers Peace of Mind and a beautiful environment for your loved one. Come see us today!

The Isle at Watercrest provides luxurious senior living in an amazing Texas location. With Dallas and Fort Worth just down the road, the possibilities for adventure are limitless. Located in Mansfield, this facility offers the quaintness of a small town with the excitement of neighboring big cities.

City Info

Mansfield is a senior-friendly place with a lively downtown area and a small town feel that makes everyone feel at home in no time at all.

- Background: When European settlers first came to the Mansfield area in the 1840s, they settled the land into farms. Those farms are now the lovely city of Mansfield, which sits between Fort Worth and Dallas and is continuously ranked highly in CNN Money Magazine's “Best Places to Live.”

- Walkability: Mansfield has a few walkable neighborhoods and a lovely downtown area full of shops and restaurants. However, the overall walkability score is 25. The Isle at Watercrest provides transportation to residents. The neighboring big cities are easily walkable and feature dozens of public parks and attractions that make being outside fun and enjoyable.

- Age: The median age in Mansfield is 36.2 years old, and 6.54% of people in Mansfield are 65 years old or over.

- Senior Facilities: Mansfield is home to numerous facilities offering a full range of senior care, from assisted living centers to in-home nursing care.

- Weather: The weather in Mansfield is typical of Texas, with average summer temperatures of 86 degrees Fahrenheit and average winter temperatures of 47 degrees Fahrenheit. Mansfield also gets around 1.5” of rain each month.

- Veterans: Mansfield is very close to both Dallas and Fort Worth, both of which have veterans' centers. Mansfield is grateful for its heroes, and many businesses and restaurants offer veteran discounts.

Transportation


Seniors can easily find transportation around Mansfield and the surrounding areas. Multiple options are available, from picking a driver online to using shuttle services available through the Isle at Watercrest.

- Buses: Both Greyhound and DART bus services are available in Mansfield.
- DART Rail: Seniors who want to visit Dallas and other popular hubs can catch a DART train.
- Care.com: Care.com is another great resource for affordable rides for seniors. Anyone can make an account and find a person they trust to bring them around town for anything they might need. Information can be found here.
- Uber: Any senior can catch a ride with Uber simply by downloading the app onto their phone and requesting a ride.

Health and Safety


Mansfield is as safe as it is beautiful. With incredibly low crime rates and some of the world's best doctors and hospitals within driving distance, Mansfield is a senior paradise.

- Hospitals: Mansfield is home to a number of hospitals, including several that are a part of the acclaimed Methodist Medical Group. Being close to Dallas and Fort Worth also means that fantastic hospitals and world-renowned doctors are only a short drive away.

- Crime: Mansfield is an incredibly safe town with low and declining crime rates. The overall crime rate is 46% lower than the national average and 53% lower than the state average. With regard to violent offences, Mansfield has a rate 77% lower than that of Texas and 74% lower than the national average.

Sports and Leisure


Mansfield is a beautifully planned community that features golf courses and tennis courses to suit every player's needs. In addition, local gyms ensure that all seniors can stay active.

- Golf Courses: Mansfield is home to some truly lovely courses and golf clubs. For example, the Tierra Verde Golf Club offers players membership and an unforgettable game of golf.
- Tennis Courts: Mansfield features a number of high school and public tennis courts. If someone is seeking more competitive play, tennis leagues in Dallas and Fort Worth will be sure to challenge them.
- Gyms and Recreation: Mansfield is home to number of gyms that cater to senior clients by providing classes and trainers to help them stay active and fit. Additionally, Mansfield Senior Lifestyles offers exercise classes and other activities to seniors to keep them healthy and involved.

Shopping and Entertainment
Mansfield has something for everyone, from great shopping opportunities to food choices from around the world. Also, with Dallas and Fort Worth, the possibilities are endless.

- Clothes Shopping: Ample clothes shopping is available in neighborhood shopping centers, like Mansfield Towne Crossing. Seniors in search of luxury shopping can head over to Arlington or Dallas for shops like NorthPark Center.
- Grocery Shopping: Mansfield is home to grocery stores like Kroger, Sprouts Farmers Market, Aldi and more.
- Restaurants: Mansfield boasts restaurants with local fare and food from around the world, with a strong presence of Texas BBQ and Mexican cuisine. There is also the full range of fast casual food available. Stop by nearby Dallas or Fort Worth for a true culinary treat.
- Movie Theaters: Mansfield is home to Cinemark Mansfield 12, where seniors can catch the newest blockbuster hit.
- Libraries: Mansfield is home to the Mansfield Public Library and the Linda Hall Library.
- Salons: The area features a number of salons that regularly see senior clients. In fact, many offer senior discounts.
- Attractions: Mansfield is home to a number of gorgeous parks with great walking trails to keep seniors active and refreshed. Local landmarks and attractions, such as museums and the Texas State Fair, provide seniors with educational activities and socialization in the community. Make sure to check out Dallas and Fort Worth, too, for activities happening every day.

Religious Facilities


Mansfield is inclusive of people from all religions and has facilities for people of all denominations.

- Facilities: Every major religion has a place of worship in Mansfield. Churches in town practice all branches of Christianity, and mosques just down the road in Dallas or Forth Worth provide services to members of Islam. Options are available to people of all faiths.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Homecare Onsite
  • Dentist Available

Customer Reviews

They Go Above and Beyond

Isle at Watercrest is excellent. The staff has gone above and beyond to make my mom fell comfortable. They have been so welcoming, they have great dispositions, and their response time if she presses her call button is very good. The place is clean, and they take care of all of my mom's housekeeping needs. One thing she likes is that they have multiple levels of care there, so if her needs do increase, she can stay in one community. I would definitely recommend this community to others.

A perfect fit

Mom is doing well at Isle at Watercrest. She really likes the food. The staff treat her well. They do offer daily activities and the community is well taken care of. They offer different levels of care and we appreciate this. Mom is comfortable here and I would recommend this community.

A tour for care

I like the care with this service for my mom. The caretaker was nice and very helpful with our needs. She was always very patient and caring. It was nice having someone th also be a companion for my mom. We would recommend this service and the care that has been received from a very reliable caretaker.

Beautiful place and wonderful staff. But it took 45 minutes to get to it because of all the construction.

Mom is Receiving Good Care

I am glad I moved my Mom to this facility. Though expensive (she needs extra care) it seems to be worth it. The management truly seems to care and if problems do arise they are handled quickly. Overall she is being provided with good care, and that is the important part. She is safe, and in good hands at this community. I would recommend it.

Best Place Ever..They Love My Parents Like I Do.

This can be your first and last review to read. In one day, one fall, I lost both my parents to brain injury/Alzheimer's and had to make a fast decision. IN 10 months, they were in five facilities before Isle of Watercrest. We've been the victims of [Removed]. We've been lied to, misled, and my faith in humanity was all but gone.
Then, after my parents had scabies, an outside nurse urged us to look at Isle at Watercrest. We did. So burned was I that I didn't believe all their hype.
There is no hype. It's all real. What you see IS WHAT YOU GET! Clean, loving, professional and more. As my father was being [Removed], he stopped talking and trusting. Today, just 50+ days at Isle at Watercrest and my father is talking! He knows the staff on sight and likes them. He smiles. And Mom is learning to trust again,too. I am so eternally grateful to the nurse who told us about Isle but even more so for the wonderful and amazing people who care for our seniors. If you think one memory care facility is much like the other ... you haven't been to Isle at Watercrest. As for me, they gave me my dad back. xxoo

A nice place!!

They keep this community clean and well maintained. The staff are really wonderful. The food is not good. They offer daily activities. I like living here and I would recommend this community.

A Small Community!!

When i took a tour of this community i thought that the place was clean and nicely organized. It was a small place and the price was a little high. This didn't work out for us, but i did think it had nice staff and the tour guide was very informative with me in regards to their meals and activities.

Comfort For Mom!!

The Isle at Watercrest has great caring staff. My mother really likes this place. The housekeeping does well maintaining the whole community clean. Meals that are served have good taste to them and are healthy. Most important my mother is in a safe place.

Our Visit Here

The sales manager did a good job giving me a tour. The community did not seem like a fit for my parents. This is an assisted living facility and my parents did not need the assistance. This would be suitable for others.

Adjusting To The Community

My mother-in-law is fine and doing good here. We are happy with the care she is receiving and the price. The community is clean and the staff gather the residents to play bingo or other activities. My mother-in-law has no complaints about the food served. We had to work out a few things to get into a routine but all seems to be well now.

My Parents Are Happy Here

Both my parents are at this community and they are very pleased. I know it was a good choice. Also I know they are safe and in good hands. The community looks very nice and neat, my parents haven't had any problems with the cleaning. The staff is nice and helpful. They do enjoy the meals, the food is good. I'am confident about the care they are receiving.

We want to say a big thank you

We want to say a big thank you for all the atteniotn to detail that made our Thanksgiving celebration so very special. The room & set up were beautiful. Our only regret was that the staff could not join us and enjoy the ambience that the staff created.

Reviews of Isle at Watercrest Mansfield - Mansfield, TX

I want to take a moment to thank the staff for their assistance and support in preparation for mom's 90th birthday. You all helped to make it wonderful. All of your personal attention to every detail was very special and meant alot to our family. We are fortunate to found the Isle and feel blessed to have you all as part of our family.

Isle at Watercrest - Mansfield, TX

Food needs to improve.

Isle at Watercrest - Mansfield, TX

I am very happy here.

Isle at Watercrest - Mansfield, TX

Very good services.

Isle at Watercrest - Mansfield, TX

Very nice accommodations and interesting activities. We have housekeeping once a week, 3 meals a day and interesting activities.

parking needs improving

At Isle at Watercrest the parking needs improving. A lot of times you get there and there is no place to park. Other than that it has been an overall good experience at this facility.

Doors are locked at 8:00 pm.
Arriving after 8.... Slow Response time to get doors unlocked.

absolutely loved this place in 1st place so far

It seems like a nice place to have my father live at..

It seems like a nice place to have my father live at. The facility is always very clean. The maintenance team does an excellent job at keeping it clean. The care services are great. They do a great job at taking care of my father. The administration staff has been very accommodating and nice. My father says the food is pretty good. Overall, It has been a great experience so far. We haven't had any issues.

My mother has lived at all three of the Watercrest facilities in Mansfield. She started out in the independent and then moved to the Assisted and now memory care facility. As we moved the care got progressively worse. Being as expensive as it is, you would expect more for your money. Both the manager and the Director of Nursing only respond occasionally to your emails and needs. I have seen [removed] in my mothers care and others living at the facility. This place needs to be investigated by someone. I am trying to get ahold of someone to do so. Please dont move your loved one here. Don't just look at the aesthetics , being pretty doesn't mean anything care is what is important. These managers will not listen to you or help you at all.This place is run on favoritism not professionalism.

admin admin

Local Representative

My name is Mark Terry, Executive Director at the Isle at Watercrest. Thank you for your review and I am truly sorry that your nearly two year experience here has ended on such a sour note. We have been in serving the Mansfield and surrounding areas for almost 4 years. During this time we have cared for hundreds of residents and their families. I take pride in our entire staff as well as their untiring daily efforts to take care of all our residents. While I respect this forum and your voice, I do disagree with many of the issues raised in this review. I am a bit surprised as from our meeting last Tuesday I felt good about our highly collaborative plan of care for your mother. If something was missed or overlooked I sincerely apologize. Should you feel the need to continue the discussion, please call on me directly.

It was neat and clean and pretty nice.

This is one of the places we looked at when we were searching. It was neat and clean and pretty nice. I was worried about my mom running out of money and having nowhere to go after that. I also just really clicked with the director at another facility.

It was a very good experience we had with Isle at Watercrest. Mark Terry, the administrator, worked with us quite extensively. The people were all very accommodating and helpful with everything.

In the end we needed more of a nursing home type facility, and Isle at Watercrest was not adequately staffed to provide the sort of 24 hour care that mom needed. For that reason alone she was only there for a week, but from my experience during that time I have nothing but praise for them.

Positive changes. Great place for my loved one.

My husband has been a resident in the Memory Care center for a year this week. After reading some of the recent comments from dissatisfied customers I want to mention the positive changes that have taken place over the past few months. I agree with what others have said about the negatives of this facility: that is until now. New management, specifically a new director of memory care hired this summer, has made a major difference by addressing the issues and concerns that I and other had. New caregivers have been hired and the positive changes are incredible. The new director, Amy, is very professional, experienced and addresses any issues very quickly. I have found that the staff who enjoy what they do embraced the positive changes and are still there. I spend a lot of time there with my loved one and I will honestly say I can not imagine a better place. Not only do they take very good care of him, they take care of me. I am able to truly be his advocate and partner while they do all the "heavy lifting." I highly recommend the Memory Care center at Isle at Watercrest.

Poor management

The memory care area has serious issues. After placing my mother there, we saw conditions deteriorate. A terrible smell of urine developed on the hall carpets and was never adequately cleaned. The stench was overbearing. I spent several nights there with my mom. Several of the residents are out of control. Screaming and wandering at night. Fights broke out at breakfast in the dining room. Very few activities or anything to entertain residents. Many of the residents are out of control, really angry and actually getting into scary fights and screaming a lot. Many of the staff are hard-working, nice and helpful. A few, however, should not be working there. Poor management. Nursing station is almost never staffed. It's hard to get in and out when you want to visit your loved one. We were so relieved to get our mom out of there.

Major concerns with the quality of care

My main problem is that chemical restraints are used to control residents in memory care, instead of staff redirecting behavior and keeping residents active. During the past year, this facility was sold to another who put a new director in place; the activity director was fired on the spot (despite the fact that residents were very close to her and she engaged and kept the residents happy). There has been a high turnover in staff, probably due to the fact that it is constantly understaffed. Clothes are not washed in a timely manner, and clothing is often lost. Meals were unhealthy but I've seen an improvement in the last few times I've visited. However, residents rarely get out anymore on field trips, and they are bored. Mostly I leave very sad and sometimes crying. I would make changes but other family is opposed.

Good personal care by friendly staff. Facility requires continued maintenance.

We have had a problem the first week of occupancy with room cleaning and laundry. They were "short staffed" and did not wash Mrs. Stanton's laundry for over a week (she is in extended care).
Her shared bathroom has flooded and they are changing some type of seal. Her room door sticks and makes a loud crack when opened. Staff have worked on it but it still cracks. The sliding door to her closet came off the hinges but was repaired timely.
Food has been great. Personal services have also been great and meet Mrs. Stanton's needs. She likes the staff and finds them friendly and helpful.

WOW!!! What a place!! It i...

WOW!!! What a place!! It is like a resort but everyone is so warm and kind.

I have had no complaints. A very nic...

I have had no complaints. A very nice place and people

Comfortable and happy

It’s a little pricey. It is an excellent place that gives great peace of mind to me. I’m very impressed with their level of service, activities, and entertainment. The food is very good. My mom was very resistant to going there, but now she’s very comfortable and happy.

Satisfied

We’ve been very satisfied with them. They are clean and well kept. The staff has been great. There is enough parking.

No tour scheduled - just dr...

No tour scheduled - just dropped in but they were ver accommodating. The community is beautiful and very professionally run. Loved it!

Visited this place last yea...

Visited this place last year. I guess you would call it upcale. I think it was over priced compared to what they had to offer. The tour person was some what moody.

more than Dad needs; pool,...

more than Dad needs; pool, etc; do personal laundry; onsite salon; TV + basic cable provided; 1BR 535 sq ft (82% of current)= $3750 + LevelOfCare $450-900; studio 355 sq ft (55% of current) = $3050 + LOC

Great Place, Nice Caring People, Very Comfortable

Moved Mom into the facility. Nice, caring, conscientious people who take great care of the residents. I am very picky about the care my mother gets and these people do a great job of taking care of her and her needs. The food is great and the care of the nurses, attendants and administrative staff has been excellent.

Nice

It was very nice, It was just a tad more expensive than the one we chose. It was very very large and I felt like it was more impersonal. I just talked to the two people who did the tour so I can't comment on all the staff but they were nice, of course, they were trying to sell me on an apartment there.

Quickly resolved some feeding issue

They've been very good, the cleanliness seems good, I haven't noticed anything. It's cheaper than the place he was in so I guess the value is good. So far we've had a little problem with feeding issues but we got that worked out really good. I had told them before we went in that I wanted someone in his room with him when he ate because he isn't really able to go to the dining room and the other week we went in and he was just filthy. I talked to them and they were able to fix that really quickly. The have a calendar up of activities but I didn't pay attention because it didn't really apply. We got a list of other places but I really was set on this one, it was convinient and they had jsut started this program for extended care.

Nice facility. Have worked...

Nice facility. Have worked with the director in the past and was happy with him. Distance is a little far almost same as current, but facility makes up for it.

Love it here

Comparably speaking Mansfield Isle at Watercrest is worth the money. They do a good job and my loved one just loves it here. The offer a wide variety of activities and seems like she stays so busy I have to make an appointment to visit her. The staff has always been very helpful. When I was visiting I started getting the shakes due to my diabetes and they did not hesitate to find me something to eat and make me feel better. We are very happy with them and would recommend them to anyone.

Very pricey but good at keeping people active.

Very pricey! My mother is here and they charge a $200fee to help get her out of the bed and take her to the bathroom, which I herd from others that a lot of the time she has to get herself up. Worried that they might be charging for things that aren’t being done. Very good at getting my mother involved in activities and she’s not easy to please. The location is close to me and my family. Very nice scenery and she loves the food.

Visited in June 2012. I love this pl...

Visited in June 2012. I love this place. It was warm, friendly and individually oriented. Too bad but it was too far of a drive for us and a little pricey.

like, due w.of cedar hill, just w.of ...

like, due w.of cedar hill, just w.of joe pool lake, ck.kitchen/ kitchenette, seemed teeny to non-existent in pics

Positives: General area was very attra...

Positives: General area was very attractive,on site rehab facility well equipped. Room size- good. Price reasonable. Level 2 facility Negatives: concerned will price increase once filled to capacity. No one knew we had an apt.- thus the tour was by the maintenance man- who did well despite receiving numerous calls. Felt like we were interfering with his job. Executive director - on site, told us good by!