Heritage Lane - Mesa, AZ has yet not published prices.
- Activities Onsite
- Meals Provided
- Nurses on Staff
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Wheelchair Accessible Showers
My brother has lived here almost 7 years. It can be extremely difficult to find an appropriate residence for a seriously mentally ill family member, where they feel safe and comfortable. This facility provides onsite medical and psychiatric care, as well as specially trained caregivers. Our family knows the owners and staff very well. We are included in my brother's staffings and feel our voices are heard. Thank you Heritage Lane.
Heritage Lane Review
We have a family member who has resided at Heritage Lane for approximately a year. The entire staff has always been very helpful in answering any questions and assisting us promptly with any concerns. We reside in another state so we have to oversee the care of our loved one from afar. We did visit the facility recently and were very impressed with the environment. It is attractive and clean and there is a lovely area outside to sit and enjoy. It’s very comforting to know that our relative is being cared for properly and with the best intentions.
I have a family member who is staying at heritage, they have been in other facilities before. But Heritage is by far the best one. They are on top of my brothers activities and are very concerned with his safety. While being there he has been able to do several activities where in the other places this was not an option. Some of the activities include going to a Diamond Backs game, going to the movies, taking them to Walmart each week. They also get to help choose what is on the menu. The staff is very friendly and cares about the needs of their residents. They have also been very helpful whenever I have a question or a concern. They respond to my e-mails and I feel like I can communicate better then any other place my brother has been.
Worst place ever
This is the worst place ever!!! Do not take your loved ones there. Bed sores, [removed], the staff is rude, Don’t let them fool you they talk nice until your family member is there then it becomes a different story, None of the staff knows what is going on there, [removed]This place makes cutbacks constantly. The worst Assisted Living Facility I have ever seen. The food is terrible, place smells, and the STAFF and OWNERS are HORRIBLE.
Was this review helpful? 2
From the Office
Whether caring for someone or having the responsibility of coordinating care for someone, this task can be extremely burdensome to you and those around you. When you know that your loved one is in good hands and has the tools to succeed, you will feel the relief of being able to have your own life back. Your personal relationships will improve and in many cases, heal from the wounds of lost time with those you love.
Our structured plans build a positive reinforcement model around specific areas to help the member rely upon themselves and not on others. This results in less phone calls to you, less complaints, less opportunity to manipulate your time and/or finances and more awareness of self and personal accountability and responsibility.
Here at Heritage Lane we serve each resident based upon his or her unique needs and desires. We want our residents to have the freedom to make choices that offer a worry free environment to enhance heir peace of mind today and tomorrow.