Fleur Heights Care Center - Des Moines, IA has yet not published prices.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided

Customer Reviews

Get your family out

I had a relative who demanded to stay in the neighborhood. Over the years it was just filthy. I had hoped things had improved with new management, but they haven’t. I routinely walked into my relative’s room to find dried urine on the side table where the large water jug, which didn’t work for my relative due to mobility reasons, sat in the middle of the urine. When I complained I was told “we can’t get to everything immediately.” If the urine is dried, then they aren’t getting to it at all. The staff thinks everyone there and their relatives are poor and treat everyone like stupid dirt. My relative had stopped eating yet the doctor refused to do uranalysis or bloodwork. My relative ultimately died of infections, including septic infection. This place needs lots of surprise inspections and should really be shut down. If you have a relative there, please do everything you can to move them. I wish I could give them no stars.

At first they Cared, and now they Care Less....

My Mom transferred here because[Removed] closed down (last January 2016). We loved it at first, the food was great and so was the care. My Mom has ALZ and Mental illness and the some of same nursing and aide staff at [Removed] and even [Removed] also now worked there. They are her lifeline, familiar staff and her Adult Activity drawings that spread across the wall of her private room. She is different than the other patients as she is very smart and alert but very forgetful and sensitive like a child. Well, Fleur Hts. called me this week and said they are moving everyone on her hall to another hall where they will not have room for her art table and coloring books etc. They will not have her old familiar nurses on that side of the building either. And other changes that will not resonate well with my Mom (in her 90s). She will not understand and will be depressed and alone once again in her long life. Loneliness and alienation is familiar to someone who lived in the Great Depression. They tell me she will be fine. But I am the one who knows her best and I already know that means that "they will be fine and can handle her" but Mom will deteriorate and be in shock as I am in now. How can they Care Less.... I don't know how.....