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emerald retirement home
hi. the complaints I have been receiving are these, from a lot of the residence that live there... ive heard the food is not great... sometimes its cold...some meat dinners are very tough.. the buns are cold also. ect..a lot of them are afraid to say anything.... these elderly are old and need to eat but are not stupid... this place needs to address this and improve. also ive heard theres nothing to do for them.... they eat and then just go back to there rooms...boring...if something can be done for the money they pay... this should be addressed... thankyou
Advertised promises not there
Although the Emerald was fairly good, it did not live up to all of it's promises.
My aunt did not like how the dining room was run. If she asked for something, like bread, she was refused. There were other problems, but nothing major. They should not advertise that they have things that they do not.
I do not wish to answer any more questions from senior advisor.
My aunt has passed away, and we cannot get a first hand account of her likes and dislikes.
What I seen and the discussion with [Removed], I loved it and would put my mom there no problem.
Location is not ideal. Rooms are nice but other areas could use an update
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