Edgewood Rehabilitation & Care Center - Mesquite, TX

Edgewood Rehabilitation & Care Center - Mesquite, TX has yet not published prices.

  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy
  • Short Term Rehab
  • Activities Onsite
  • Full Schedule of Trips, Events and Activities!
  • IV Therapy
  • 24-hour Emergency Call Response
  • Wound Care Physician

Customer Reviews

Review of Edgewood Rehabilitation & Care Center

Fantastic. It's great! They get my loved one to appointments. She is dressed nicely when I visit. They make sure she eats. They are very attentive to her. They try to make her think about thinking not just yes or no, but why she feels that way, which is good. Everyone we have run into has been good. They are great at communicating with us. There was a situation, and they called us and let us know.

Review of Edgewood Rehabilitation & Care Center

We are very impressed with the facility with adequate care. We are very pleased with everyone. Everyone is genuine there with my loved one and the other patients. We see people cleaning things, and her trash is emptied on a regular basis. All of the food is fine. She commented that it is very good. The meals are not piping hot, though.

Review of Edgewood Rehabilitation & Care Center

They are taking good care of my loved one. The therapy is really good. The nurses are very good. The aides are pretty good. The staff is friendly. The communication is okay.

Review of Edgewood Rehabilitation & Care Center

So far, so good. They are treating my loved one well. It is clean. I think she likes the meals.

Review of Edgewood Rehabilitation & Care Center

Everyone is nice, friendly, and helpful and answers questions. I am impressed with the cleanliness. It doesn't smell like most places do. They tell me a lot. When we first got there, it was the weekend, and my loved one had been sitting in urine for an hour before they came to change her. They have a short staff on the weekend, maybe. The nurses are pretty good. They are maybe slow and may need more staffing.

Review of Edgewood Rehabilitation & Care Center

I think it's wonderful. Everyone has been wonderful. It is a beautiful place! The therapists are wonderful. They are nice and explain things to me. Really, whoever I have had interactions with is wonderful. I haven't heard from a nurse besides one in person. The nurses never answer the phone at the nurses' station, and I haven't had them get back to me. It would be nice to have someone man the desk. Sometimes it hasn't been cleaned when I visit my loved one's room, but maybe they just haven't gotten to it yet. The grits and oatmeal are always cold. I hope they could give it to him warm.

Review of Edgewood Rehabilitation & Care Center

My loved one did well in therapy, and it helped her condition. It was very clean. The staff was friendly. From what she said, she wasn't getting any help. The nursing care was awful. She was not being cleaned and complained, and nobody was making anything happen.

Review of Edgewood Rehabilitation & Care Center

They aren't attentive on weekends. My loved one couldn't get help. I walk to the desk and they look at my like I'm not really there, which is unsettling. They keep trying to get her blood and we called the doctor to see why, and the doctor said he didn't request it, so we don't know why that's going on. The food tray has only matched what's on the receipt once. They say there's a beauty salon, but there is not really. The therapy is good. The nurses could need work. They are not very friendly. Daytime isn't much better than night shift. The nurses could improve their communication. The marketing person is good. It is just the nurses that don't communicate.

Review of Edgewood Rehabilitation & Care Center

During my father's stay there, it went well. For the most part, the staff is friendly. Some are more friendly than others. It is a very clean facility. My father let me know that he enjoyed the meals.

Review of Edgewood Rehabilitation & Care Center

My loved one is getting excellent care here. I feel comfortable with the nursing care at this facility. I do not feel like I have to be there every second.

Review of Edgewood Rehabilitation & Care Center

The overall experience was great. I would recommend this facility to a friend. However, I was not notified when an incident occurred.

Review of Edgewood Rehabilitation & Care Center

The people at the facility have been very nice. I appreciate being called when things change for her. I do not talk with them on a daily basis, but I would like that.

Review of Edgewood Rehabilitation & Care Center

The therapy is good. We like the director of nursing. I think that the facility could do some things better. Some staff are cheerful, and some are not. They could use more stimulating activities. I was told if my loved one stayed in bed, I would get a call, and I did not get a call. I was told she had to stay in bed and have her dinner in bed. I reached out to them about this with no call back.

Review of Edgewood Rehabilitation & Care Center

The therapist is very good with my grandmother, and my grandmother is not the easiest to work with at times. My grandmother is a very picky eater, but the meals seem fine to us.

Review of Edgewood Rehabilitation & Care Center

So far, the experience has been good for my father. The staff is very friendly overall. We just had an incident with a CNA, but it has been addressed. The food is pretty good here. They need to communicate with us. If you're not there 24/7, they do not reach out. If the doctor visits, I do not receive information unless I am there.

Review of Edgewood Rehabilitation & Care Center

So far, the experience has been good for my father. The staff is very friendly overall. We just had an incident with a CNA, but it has been addressed. The food is pretty good here. They need to communicate with us. If you're not there 24/7, they do not reach out. If the doctor visits, I do not receive information unless I am there.

Review of Edgewood Rehabilitation & Care Center

The physical therapist is awesome. I like one of the aides who comes to help right away. The others are rude. When you ring the call button for help, you are lucky if they come and help. It took 45 minutes one night. There is medication I am supposed to be getting, but they are not giving me the right medication. There is trash on the floor, and the cleaning staff takes it to the bathroom trash, so it gets full. The dietitian came in, but they give everyone the same food. My sister brings food to me. I have tried to contact the head of the facility twice, and I am still trying.

Review of Edgewood Rehabilitation & Care Center

My loved one is getting good care. The rehab program is really good and they are working with her really good. I have seen a big change in her and she is improving a lot. Meals are good. There is good communication with everybody.

Review of Edgewood Rehabilitation & Care Center

They look after my grandmother to their best of their ability. She said the food it good.

Review of Edgewood Rehabilitation & Care Center

I like the atmosphere and location. Every time I had a question they answered me. It was always clean when I went there. My loved one said the meals were so-so. She had some chicken that was dry and one morning the oatmeal and coffee were cold.

Review of Edgewood Rehabilitation & Care Center

They're very attentive to my loved one's needs. They want to make sure they're serving her the best they can. They've inquired about her illnesses and issues and medications. The therapist has told me the program that they're working on. They have made note of her medications. They work with me well. I don't think the meals are that great. I have to bring her food a lot of the time. I think they need to be more individualized to the needs of the patients. Her allergy needs to be adhered to. They keep me informed pretty well. They call when there's a change or when therapy goes well. They keep me informed on how she does in her therapy and what the doctor has given them directions to do.

Review of Edgewood Rehabilitation & Care Center

They warned me in advance that they are not staffed well at night, and my mom has been sick two nights and not gotten help. I tried to check on a test result and could not get an answer. I asked the administrator, who called a nurse to help, and it took too long to get a call from the nurse. When I called to try to talk to them about something else, their voicemail was full so I couldn't leave a message.

Review of Edgewood Rehabilitation & Care Center

My mother likes her nurse. There has been a lack of communication. That could be better. She not like the food.

Review of Edgewood Rehabilitation & Care Center

My wife is impressed with the rehab. It takes too long for my wife to get help to the bathroom and that is upsetting. It can take up to 45 minutes. The floors are kept clean. Her toilet was dirty when I visited, but they did clean it up when I asked them. She is pleased that she can order what she likes to eat.

Review of Edgewood Rehabilitation & Care Center

I rushed my loved one to the hospital myself because I didn't think the staff here was doing what she needed. Otherwise, the people are really nice, and the facility is nice. It's close to home. But I'll be looking for a different facility that can take better care of her when she is out of the hospital.

Review of Edgewood Rehabilitation & Care Center

It sucks. Every time I go to see my loved one, they've kept in her wheelchair for four to five hours. It is not a good place. The nurses have been nice but not always helpful. The aides are crappy. The food is outstanding. They have kept me informed real well.

Review of Edgewood Rehabilitation & Care Center

It is the worst nursing home on the face of the the world. The nursing staff is absolutely terrible. They left my mother in a diaper because they didn't have anyone that could change her during the night. They spent hours getting her medication she needed. All of the departments, including administration, are terrible. The therapy is pathetic. I have moved my mother to another facility
.

Not Too Good

Clean facility. Food not so good. Staff is not interactive and does not respond to residents needs. 20 min response to panic button. Staff does not appear to use standard protocol for cleanliness.

So far, everything is great! The meals my dad has been served have been excellent.

Everyone has been very helpful. It's important to have gloves especially dealing with the bathrooms, and they don't wear gloves. The nutritionist wrote down everything I wanted.

They're attentive, if you need anything they're quick to respond. It's really clean, there's no odor when you walk in. They stick to my loved one's diet and she eats all her food. I'm there all the time and they answer all my questions.

We get good service. There have been a few little problems, but that's understandable when you have a small staff and a bunch of people buzzing you at the same time. Most of all, they have all been courteous. The therapists do a good job making sure my loved one does her rehab even when she doesn't feel like it. The facility is always clean. The bathrooms are clean, the hallways are clean. It doesn't smell like pee pee, like a lot of nursing homes do. I'm very well pleased. She doesn't like the food, the doctor makes her put it in the blender. They have been pretty good at keeping us informed about our loved one

It's very clean. My loved one said the food is not that good.

My loved one's original roommate should have been someone who speaks the same language as her. The paperwork was not prepared when we got there, and she didn't have any of her medicine, and that was brought with her when we first got to the facility. Things have been better since. The staff is very friendly. It takes a long time to get everything done. The facility is pretty clean. There is nothing major that I saw. My mom did say that they needed to work on or train better on the disorganization in the dining room. Also the staff take a while to bring her food back after they bring her the wrong order or she doesn't like something. They call me whenever there is a problem. When I'm there it is generally when people have gone home so I don't really get informed

From the Community

Edgewood Rehabilitation and Care Center offers rehabilitation therapy, long-term care, hospice, and respite care. Our qualified and caring therapists treat in the primary disciplines of physical, occupational, and speech therapy. To enhance our guest experience, we have community events, bingo/games, pet visits, birthday parties, and other enrichment/social programs. Edgewood also has salon/barber services and a restaurant style dining. Private and shared accommodations are available.