We are calling you now to better understand your needs.
- Personal care
Don’t Come Here
Don’t believe what you see in the pictures and fancy descriptive language about Daylesford Crossing. My friends’ elderly parent was left on their own for two nights in [date removed]. Staff delivered the dinner, which was still covered the next day. The resident slept in their clothes & had urine/ feces throughout the apartment the following morning. Can you IMAGINE? We have documentation as well as pictures. A letter was written to the owners and upper management without any response. We asked to find out who was on duty; they said, “We will look into it and get back to you.” No response back. This is not the first incident. Just one of many. They are paying more than [removed] a month for this kind of care, or more accurately lack of care. This resident requires a high level of treatment, pays high additional fees for this care and on a regular basis does not receive it. We consider this abusive behavior by any standards....again~do not be fooled by the chatty tour, falsehoods about care and friendly promises made by management.
Great Option for Senior Care
We moved my mom to Daylesford from another local Senior Care facility. Daylesford has vitality, a fresh and beautiful facility and caring staff. The activities director - [Removed] - is incredible. She proactively reaches out to the residents to ensure that they are participating and feel included. Daylesford isn't cheap but it is a good value.
staff is lazy in connections dementia unit
Place is pretty but the care is NOT
basement Dementia Ward lacks fresh air
Daylesford's Dementia Ward is located in a basement. A highway passes in front of the facility. Management favors a "one size fits all" approach, without exception for individual circumstances.
Was this review helpful? 1
A great place to call home.
I like the care that my grandfather was getting here.We were happy that he liked the meals and they offer him a great variety to choose from. They offered him activities that were enjoyed. We liked to know he was active in the community with the other residents. We would recommend this community for families look for good care and good value.
Was this review helpful?