Cypress Pointe Rehab & Health - Wilmington, NC

Cypress Pointe Rehab & Health - Wilmington, NC has yet not published prices.

  • Complimentary Transportation
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available

Customer Reviews

another view

I don't know who these other two review-writing knuckleheads are (aside from being dishonest...shame on you both). Cypress Point is very clean and well-run. The food is excellent and the staff (including physical therapists) are all very attentive. I've been here for two weeks and would readily recommend it to any family member or friend.

Horrible

This place is horrible! I have to say besides the most water bugs cockroaches I have ever seen, the Administrator of the building was the most vile woman I have ever come in contact with. Not only was she dismissive to me and my family but to her staff, this was all very apparent and witnessed. The staff I found to be wonderful especially [name removed] the social worker. Disgusting facility, call button is constantly going off.

Not Recommended

Rude staff. Understaffed with rude staff. Ignore patient's requests. Patients push buttons for assistance, long response time. Falls have occurred in bathrooms with serious injuries to patients. Bugs in all the rooms. Bugs crawl on patients and staff agrees. Food left in rooms for patients and patients do not even know their food is there. Strong odors within hallways. very OLD building and rooms, water stained, rains outside, rains inside. Cracks in ceilings, dirt in vents. Partial heated rooms, some are cold. Hairdresser facility is filthy. MANY workers on cell phones instead of assisting patients right at the front desk. No coverage on weekend. Holidays, forget trying to get help. This place was supposedly built in 1976 and it loos like there has NEVER been an update or upgrade whatsoever. Very old. Very old furniture with old bed. Matts are disgusting under clean sheets. No place for visitors to sit except on beds of patients. Either one chair or no chair. Very unhappy staff which makes it uncomfortable for patients. You can walk through the hallway on days and patients will call out to you for help, even though you are not an employee there. Windows are filthy and have massive dirt and old webs in the screens. Bathrooms are shared sometimes with 4 patients using one bathroom and it is not cleaned as often as it should be when so many share the same toilet. This facility needs some serious improvements. One plus I can say is that the rehabilitation employees rate a 10 out of a scale from 1 to 10. They are compassionate and do such a great job with ALL their patients. What is sad is that once you go through rehab and then become long term, there is no more rehab, so all the strength you gained is lost and the patient is forgotten about. Laying in bed or in a wheelchair. Those that can walk can walk the halls, those who could, one transitioned, they can no longer have rehab. Patients go straight down hill and falls occur. Sad place and just as expensive as assisted living!!

From the Community

Cypress Pointe is located in Wilmington and provides specialized short-term, inpatient rehabilitation and skilled nursing care. Patients are provided with a full range of medical, rehabilitative and social services to treat and support their needs. We also provide long-term care in a safe environment that fosters independence and dignity.The facility accepts Medicare and Medicaid. Cypress Pointe Rehabilitation Center is a licensed care provider with the State of North Carolina.