Collinwood Nursing & Rehab - Plano, TX

Room Type Monthly Range* (USD)
Semi-Private

$ #,###

Get Pricing >

Private

$ #,###

Get Pricing >

Click Here to Get Pricing: Get Pricing

* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

From the Office

Collinwood Nursing Rehabilitation is a professional care community in a quiet residential area of Plano, TX. This property offers individualized hospice and rehab services. Collinwood Nursing Rehabilitation is a community where you'll experience a comfortable new beginning with a dedicated staff.

  • Nurse on Call
  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Beauty & Barber Services
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Pets Allowed

Customer Reviews

Be Aware

The reasons for two-star rating:

1. Claim to be a memory care facility, but very little is being done daily for certain patients with advance memory needs (rehab, activities, and etc..). However documentation will indicate such services are being provided to the patient.

2. Key staff members often provide wrong information to family members (e.g. doctor visits outside of the facility -- not the resident doctor). The family member was told to contact them first, because medicare and/or medicaid may not pay for the services patient received prior to moving to this facility by outside doctor (services such a heart, diabetics, rehab, and etc. Upon admission, staff was told that their will be seeing doctors outside of the facility.

3. Billing over and over again for same services (e.g. they keep checking and billing for arthritis (treatment over-the-counter pain medication), teeth (patient has gum deterioration) and etc..

4. Staff member rudeness and lack of information about the specific needs of each patient is an on-going problem.

5. Recommendation: Visit often and if you see something say something....

I work here via a separate company as companion care for a couple clients here and I would not recommend it for anyone. Although the staff is friendly and helpful whenever they are around, it takes them way too long to respond to call lights and client needs. For example, it took almost an hour and a half for them to change my client's soiled diaper and that happens every time something is needed, sometimes even longer. The food is decent and the rooms aren't too bad although this is an older building and it shows.

Staff was very friendly.

Staff was very friendly.

Took tour and found the facility sta...

Took tour and found the facility staff to be extremely friendly; however, the facility is run down and smells. It's location is Metro with little opportunity for outdoor activities.