Carmel Village Memory Care & Villas - Clovis, CA

Carmel Village Memory Care & Villas - Clovis, CA has yet not published prices.

Customer Reviews

Not what you expect

The first thought when you see this facility is one of warmth and safety for your loved one. As time goes on, you observe that the staff are not as readily available and more times than not, you have to go looking for someone to help you. the residents are all at different levels and the supervision is next to nothing. Caregivers are stretched to the limit and are given non care giving duties, which takes away the resident needs for toileting and other basic needs. Residents roam into other residents rooms and no one seems to catch it. There has also been observation of residents falling or slipping out of their wheelchairs with caregiver not readily available. Overall, the caregivers that are on duty are really trying to do the best they can, but unfortunately their assignments and scheduling really short changes the care that is promised when your loved one moves in.

Frontier Management

Local Representative

The safety and comfort of our residents is our greatest concern. The behaviors you described are unacceptable and we're looking into it immediately. Our management team would like to know more about your side of the story. Please reach out to us at [removed]. Thank you.

Frontier Management

Local Representative

Hello. Thank you for your review. Safety is our first concern and the behavior you describe in your review are alarming to us. We're launching an investigation immediately to ensure the continued safety and comfort of our residents. If you're willing, Our Regional Vice President, Justin Wray, would be glad to speak with you further about these concerns at [removed].

New,spacious,near outside shopping & restaruants, higher functioning male peer residents at present, small rooms, shared bathroom only avail.,has transport,hourly monitoring.very nice overall. Put down refundable dep. to hold room

Very pleased!

My loved one's experience with Carmel village is going just fine! The facility is very nice and clean and the staff are very attentive and kind. My loved one gets plenty opportunities to socialize with other residents and she says that the food is good. We found that this was the best facility in the area for the price. We are very pleased.

New Community!!

I thought this property was really great and had a lot of great amenities available to there residents. The staff where on time to our tour and made sure to give us a detailed look at there facility. This was just a brand new community and they where still not set in a lot of there programs and not very established. My loved one just needed a lot of care right away.

Impressive Staff!!

I have to say my favorite thing about this community is how friendly and personally involved all of the staff are with the residents. They lead a great support system and have been a very big help in my mothers transition into her new living environment. The other residents that live there have also been so wonderful to her and have involved her in the different activities and events they have going on.

From the Community

At Carmel Village Memory Care and Villas, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Clovis area. Residents have many opportunities to participate in a variety of life enriching activities and events designed to stimulate the mind, body and soul. From cocktail-hour gatherings where you can learn about the nuances of a good Pinot Noir, to a discussion of the latest best seller in our Life-Long Learning series, to exploring new ways to stay healthy in a fitness class...expect the unexpected.