Brookdale Pinehurst Park - Denver, CO

My dad was staying at Brookdale Arvada and was told that Brookdale Pinehurst park woul be less expensive and it was upon move in. However a month later they raised the rates by $600 because the felt he was unable to dress himself. So, right off the bat I was right where I started. Make sure that all of your loved ones needs are evaluated properly before moving them because this was a complete waste of my time. I also hate the fact that no one is at the front after 5, so it makes it almost impossible to visit after work. This is another reason why I moved him because he is closer to my work and it would have been easier to visit. Certian residents can be overbearing making my visits uncomfortable.

Before setting up my tour, I was told this community can give insulin shots. When I arrived and asked the question again, I was told they were only able to give 2 shots. I needed more than 2 and decided not to see the community. I was upset with the misleading information, I did not have time to waste. They seemed to have nice staff and a clean place.

My mom is not here yet but I have had help from this community already. They will be sending a nurse to pick my mom up and take her to her new home. They have been nothing but helpful through the process and I am glad to see this before moving in. A Place For Mom has been very wonderful and helpful. I appreciate the support through the transition.

I moved my mother to Brookdale Pinehurst Park in Oct. 2015. They were in the middle of a major renovation of the property. The staff and residents experienced many daily challenges with with various tradesmen remodeling, painting, updating appliances, facilities and furniture. Throughout this process the staff worked very hard to keep things as normal as possible for the residents.
I couldn't be happier with the staff and the renovation is spectacular. Life is constantly changing for residents and their families. So far, the Brookdale staff has been wonderful to my Mom and myself. I would recommend this community to anyone looking for a Memory Care Resident for a loved one.

They were in the process of remodeling. My biggest complaint is the exhaust fan in the bathroom switch was broken and it wasn't working.

Very calming environment. Cost is manageable. Orientation was very professional. We felt Hunter was very honest when answering our questions. Would have liked to see interaction between staff and residents. Overall very pleased.

I was very happy with what they told me when I was there for the orientation. In the end we decided on another place, and the decision really came down to price. They were more expensive than what I was able to find at a comparable care facility.

This was a most wonderful home for my Mom. Very NOT fancy, VERY home-like. The caregivers are absolutely WONDERFUL ~ kind, patient, truly loving, and always maintain a sense of humor. Each resident is respected and treated as an individual whose life has been interesting and meaningful. The more time I spent there visiting, the fonder I became of the place, the caregivers, and the other residents. I highly recommend it!

As a family member I have been treated with disdain and disrespect by the director of this facility. It seems they are very wary of any one spending time here. Residents have been found outside in the snow with no Idea how long they have been lying there. Mom has been found with her pull ups around her knees from the weight of urine on more than one occasion. Many times she has had wet pants with terrible odor from not being changed. The disrespect from a couple of workers is evidence of their immaturity and unprofessionalism. The turn around in staff is appalling, causing lack of continuity and a lot of chaos. Lack of training is quite obvious when family members end up teaching staff about residents needs and then end up getting in trouble for it from a threatening and mocking director. Avoid this place at all costs!!!88888

My father was at Emeritus at Denver for 3 years. When he first moved into the facility, we would have given much higher ratings. Unfortunately, as the cost per month went up, the caregiving and overall quality went down. There were two or three outstanding assistants, however, the overall quality of care was on the decline after the first year.

In general, we would not recommend this facility for your loved one.