Just walk in when you want.
When I first walked in, I noticed there was no one to help me at the front desk. After waiting, I took upon my self to venture past and into the Residents Quarters area. As I wondered, I noticed the carpet in the hallway was stained and smelled of urine. After a while, a woman came out of a back office and asked what I wanted. I told her that I would like pricing and a tour.( By the way, they shouldn't let anyone wonder around unescorted.) Long story short, not enough staff on duty, it was too expensive and dirty.