4 Seasons Senior Living - Carrollton, TX

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Customer Reviews

Just like home

It was a wonderful experience for my uncle during his final days. He passed away in the hands of loving caregivers, with dignity.

I absolutely recommend Four Seasons to other families.


We recently moved my mom to another residential care home. We loved the caregiver, however, the owner, [Removed], is someone to be aware of. This past December ([Removed]) he tried to raise my mother’s rent by $800. When I explained there was no way we could afford the increase, his reply was, “I could get $4,000.00 if I wanted to.” Back when I first moved my mom to one of his homes ([Removed]), there was a verbal agreement that the price would never increase. I took them at their word. When I inquired of their verbal agreement, the answer I received was, “We didn’t know what we were doing back then.” MAKE SURE YOU GET EVERYTHING IN WRITING!!

Care for family

This is a good community for great care. The staff have been so caring and patient. The community is clean and maintained. We liked that they tried to get her to participate in the activities with the other residents. We would recomment the care and the value that is recevied by a nice community to other families.

The visit was good. We did not get to see any patients that day, so it's kinda hard to tell. There was a little confusion at first, not sure what happened. The nurse was ok. Want to see more.

Not what we needed!

Everything was good here and the staff was great. I just did not like that there houses were outside. If it was raining my mother in law would be soaked. It just was not the right place for mom. She needs more attention than that.

***** 5 Stars*****

I'm a HHA for OnePoint Home Health,I have cared for Multiple Residents in these facilities and the Qualiry of Care these resident receive is Amazing.The facilities are nice and clean,they receive catered food on the daily baseThe Carefivers are Professional,havent noticed any sickness other than what there diagnosis is.The staff is Caring an very tenative.I'm casting my Vote for anyone looking for a Place to live. this is it. 4 Seasons Rocks. That's it folks.......

Friendly, accommodating staff

I think they do a good job overall at 4 Seasons. The staff here is friendly and professional, and they did a good job coordinating with the hospice service that we brought in to help our loved one.

Hopeful, but a little disappointed.

Seems like a really great concept, promises were great. Certainly needs work though at this particular facility. One tech on 2 of the facilities left clients alone without supervision, on 2 occasions I am aware of. I suspect that had something to do with the fact that the tech's understanding of English was limited. Originally told my loved one would be supervised on out door smoking trips, shortly turned into someone would be watching her to totally unsupervised because no one could say what happened when she fell out doors except one of the clients whom happened to see her fall. Facility was clean, but during weekend care, my findings as well as weekday staff, concerning the care of my loved one, was unsanitary. Didn't spend too much time there though, since my loved one went down hill quickly after her fall. All of these concerns were addressed, some were not received well. Some staff members were quite capable and a blessing. Some staffing needs to be looked at.

Nice looking place

We toured this community when we were looking into are options for our loved one. We thought this was a nice looking place! The facility itself was well kept and clean, and the staff seemed friendly and caring. We ended up choosing another community we thought would be a better fit, but this place is worth a look.

So far so good

So far so good. This community is primarily hosting patients who are in hospice. I think the food is pretty. My loved one likes it, but that’s in comparison to nursing home food. There is parking on the street.

Nice place

We were very pleased with the care here throughout my loved one's stay. It's a nice looking, smaller community, and the staff were all very friendly. Even when they had some staff turnover and hired new people they maintained that high level of quality!