Benchmark Senior Living at Waltham Crossings - Waltham, MA

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1 Bedroom


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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

The memory care community at Benchmark was depressing in terms of dinginess and lack of natural light. The common rooms were not inviting. Staff seemed friendly but there was no evidence of stimulating activities for residents - physically and intellectually. More $$ needs to be invested in care for those living with dementia across the board.

Jack Pacor

Local Representative

Thanks for your review. We value all feedback and are sorry to hear that you were unhappy with our community. We place great importance on providing stimulating activities and environments for our residents, and would like to improve in any way that we can. Please contact us to provide more information on your experience.

There was a parking spot with my name and a welcome sign when I entered the building and was warmly greeted by [name removed] at Waltham Crossings. She listened attentively and offered some good suggestions for transitioning and downsizing.I felt she understood how difficult the decision would be for both my mother and myself. The experience and [name removed]'s answers to my questions put me at ease...but my mother's follow up visit is crucial to any move, as is the sale of our house and the ability to finance the relocation for the long-term.

Did an impromptu visit on [date removed]. Met [name removed], RN who showed me around the facility. We briefly went over the cost and services.

[Name removed], Dir. of Community Relations called to arrange to see and assess mom for possible admittance to Benchmark. Meet at [date removed]. [Name removed] and [name removed], RN will be there.

Waltham Crossing is a very nice facility and everyone was kind and patient with us. The only issue (to us) was the age of the patience; my sister-in-law is younger than those in memory care and we felt that might deter her from involving herself with the community.

No patience for My Husband!!!!

I found the experience with my husband was terrible. Was called at 5:00 pm to come and get him. Was told he was too aggressive. When I got there I had no idea what I should do with him, because he could not come home. No offer of assistance was made available and I had to transport him to NW hospital at rush hour traffic with an aggressive person. Then I tried to get my deposit back and a refund for the month that was all paid for and I got the run around. Money is what is all about...screw the family and the resident.

Went to review the memory care unit and were impressed by the staff who have been there a long while. Care is well integrated and flexible. Has a nice enclosed garden. Not the loveliest location but with memory care the exterior is less important.

Care and comfort

I like this community for the care for my mom. The staff are very nice and attentive to her needs .The menu is nice and she is happy with the nice vareity of options. The do offer her activities with the other residents and she is involved with the others at this time. We would recommend this community for the care and value for loved ones.

The staff are helpful!

They offer a lot of daily activities and my aunt enjoys participating in them. The community is very clean. My only issue was some confusion regarding billing in the beginning, however they did work with us to resolve this. She likes the food and I would recommend this community.

I Had A Nice Tour of This Community

I had a nice tour of this community, it went well. From what I saw the community looked nice and well maintained. The staff was friendly and kind. They answered my questions and were also very informative. It was a pleasant tour, everybody was very nice. This is good community with kind people.

Very friendly and outgoing atmosphere

The Benchmark Senior Living at Waltham Crossings has a very friendly and outgoing atmosphere. And they are very caring they approach you when you walk in and they talk to you about your loved one. Overall a genuinely fantastic place. Angelo the business manager has been doing a wonderful job.

Benchmark Customer Engagement Team

Local Representative

Thank you for sharing! We take enormous pride in taking care of seniors throughout the aging experience. Please feel free to contact the Executive Director ([removed]) if we can ever be of service to you and your family.

Seeing again with my aunt

Seeing again with my aunt

Very nice, but too big for us

This community was larger than what we were looking for. It looked very nice, it was clean and the staff we spoke with were friendly, but it was a big place with a lot of residents. We wanted something smaller where Mom could get a bit more attention.

Just felt right

They have a good collection of activities for those who chose to participate. The staff friendliness is just superior to other communities. It just felt like the right choice. It was warm and welcoming. I would recommend them to anyone. You really can't describe it but this community just felt like the right choice for us.

Very Accommodating

They are only about 3 miles from our home so it makes it really convenient when having to visit or handle a situation. The community is very clean and everything looks very nice. The staff has been very helpful and accommodating. They have really tried to make it a better and easier experience for us. The community landscaping is really pretty and pleasing.

Very Happy

Waltham Crossing has been nothing but a good experience. Everything is just great here. We are very happy with them and would recommend them to anyone.

From the Community

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room. At Waltham Crossings, we have daily exercises to start the day, and nightly movies to end the evening with friends. Themed parties and outings to local restaurants and attractions also provide new experiences and treasured memories.

The Assisted Living lifestyle at Waltham Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.

The Harbor Program helps those with Alzheimer’s and other memory impairments to stay active and engaged, supported by a caring staff, specialized programs, and a neighborhood designed just for them.