The Windsor of Gainesville - Gainesville, FL

The Windsor of Gainesville - Gainesville, FL has yet not published prices.

Customer Reviews

Not the Best Choice

If you need any type of assistance, this is not the right facility. My mom had numerous medication errors and although there were many meetings with the director, nursing director, and regional managers these issues were never resolved (months later). Many questions or concerns were never answered. The communication system used by the employees and residents (when they push their button) is unreliable as it works on wi-fi and signals are not always received in certain parts of the building. Some of the associates go above and beyond, but there are those that do as little as possible, it also is evident that there is a lot of animosity among employees (two employees almost actually fought in my moms room). They are usually short staffed (can't imagine why) which puts a heavy load on the employees and also impacts the care residents receive. The food is terrible for the most part, the snack center is sparse and the sandwiches or snacks in the refrigerator upstairs are sparse to non-existent. The activities director and her assistant are awesome. It seems they are on a very limited budget, but still manage to provide engaging activities. The reason I rated cleanliness low is not that the building or rooms are not clean, but things like food trays are sometimes left in the room all day even though multiple associates will pass through contributing to the ant problem.

Well cared for.....

My mom has lived at the Windsor Gainesville since it opened. She has been very happy there and finds the staff and ambiance much nicer than a prior assted living facility in Gainesville run by [removed].
She would have me give The Windsor a 5 except that there have been dining issues on and off.
All and all, the staff is terrific and very caring. Mom's apartment is kept very clean and can chose to do her own laundry if she wants. She can be as active as she likes and attends exercise class every day.
We don't have any needed medical or nursing care for her so we can't comment on that but we do know that [name removed] and [name removed] are terrific LPNs.
Thank you to the Windsor for our peace of mind.