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- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
- Aging in Place
- Nurses on Staff
- Podiatrist Available
- Physical Therapy Available
- Occupational Therapy Available
- Speech Therapy Available
- Complimentary Transportation
- Activities Offsite
- Outdoor Common Areas
- Beauty & Barber Services
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Wheelchair Accessible Showers
- Hospice Available
- Respite Available
- Resident Parking Available
- Male Residents Accepted
- Female Residents Only
- Doctor on Call
- Nurse on Call
- Dentist Available
My mother was a patient in this facility and my mom just passed few days ago. My families experience was horrible words can't express our hurt and pain that we feel. My mother came in here because she needed more care then we could give. My mother received bedsores because she wasn't turned ( ordered) keeping her clean was a big issue for them as well
No bed side manner from staff (horrible) spoke to the administrator he couldn't change the situation either it just seem everyone wanted to pass their responsibility to others which lead us to do it for our mom.
I needed to write this review because my mothers last months wasnt what I wanted for her... not all nurses were bad [name removed] was wonderful her hospice nurse was wonderful but the rest ......... terrible they dont give each other report so when getting a patient and family ask questions we could never get the proper information we are told ( short staff, working long hours , I'm tired, )
When my mother passed we weren't called when she was taking her last breathe so we didnt share that moment and my mother she didnt have her children at her bedside....
We were called saying : YOUR MOTHER IS DEAD
Dont put yourself or your love ones through this. Please find away to give your love one's the best care possible.
This facility needs to shut down and get people with a heart to want to do that's what health care is all about... I know that very well...
We had 24 hours to move my mom from a community that we did not care for and get her into ManorCare Richmond. What a wonderful difference in the atmosphere at ManorCare. It is very uplifting, colorful, warm, and inviting. My mom needed to recuperate before she could come back home. The staff was very friendly and caring. They took good care of her and helped to make her as comfortable as possible. I would recommend this community to others.
It's great, she's being well taken care of, good food and good staff and I owe that to a place for mom for giving me a list of places.
Care could improve
I didn't really care for this one. I didn't go there to look for my mother but I remember I went to look for a friend. I didn't care for it, it was nice and clean, not because they didn't have a lot of activities but I didn't see the patients getting the care that they needed, people were just ringing the bells and no one was coming to look in on them.
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From the Office
HCR ManorCare Richmond focuses on providing skilled nursing and rehabilitation services with exceptional customer service and care. We cultivate a comforting environment and make each patient feel at home. The rehabilitation units are their own separate, distinct units designed to cater to those for short-term rehabilitative stays. Specialized staff works to speed up the transition home as safely as possible. Our registered nursing staff is knowledgeable in post-acute care, provides medical and rehabilitative support, oversees clinical care, and are focused on returning each patient back to their lifestyle.