The Montebello on Academy - Albuquerque, NM

Room Type Monthly Range* (USD)
Private

$ X,XXX

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Studio

$ X,XXX

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1 Bedroom

$ X,XXX

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2 Bedrooms

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Complimentary Transportation
  • Activities Offsite
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available

Customer Reviews

Poor experience, rude staff

Our experience with The Montebello was a poor one, and I wouldn't recommend them. We had issues with the staff being rude and disrespectful towards my loved one, and I have heard the same complaint from personal acquaintances, so I know it wasn't just us.

Five Star Reviews

Local Representative

Thank you for your feedback. We're sorry to hear your experience and welcome the opportunity to discuss this in person. Feedback from our residents and families is an invaluable input in our efforts to achieve the high standards and personal touch that we expect of The Montebello on Academy.

Friendly staff

Their skilled nursing is understaffed. It is a wonderful, beautiful facility in a wonderful area. The staff is always very friendly. The food was good overall.

My mother really enjoys this respite care facility

My mother likes it. She thinks everyone is nice, and she enjoys having people around to talk to. and join them for meals. She goes for day care/ respite care. She also likes the music they have.

They do activities; she doesn't participate in them.

The location is the closest to my house, so it's very convenient.

I think it's a great place because my mother enjoys it.

Very nice facility, but family still needs to keep eye.

It truly does not matter how much or the location of a facility, it is all based on the quality of the people that work there. There are some awesome RNs and CNAs at the Montebello. There are also the not so great ones that truly should not work in a facility with seniors that need attention. My mother is in Skilled Nursing and my father is in an Independent living apartment. It is wonderful having them in the same facility and having individual care. But having said that, family still needs to be very hands on if they expect good care. Period.

Five Star Reviews

Local Representative

Thank you for a positive review on our facility and staff. We pride ourselves on quality care and service. Any negative experience in customer care is always an opportunity to discuss specific challenges. Our community is fortunate to be able to offer service levels where one family member can reside, while your other family member is undergoing rehabilitation.

Please feel free to contact me by phone so I can be of assistance.

Thank you,
Aaron Rance
Executive Director

Nice for the Most Part

For the most part it's a very nice place but the cleanliness...for what they charge it was sub-par. They had different parts to it. They had a retirement community which is pretty nice I guess but the assisted living, where my mom was, wasn't that great. The biggest thing is when you walk in there is a smell. That's a real turn off.

Great Independent Living

My mom was there for 8 years in the independent living but I knew I wasn't going to put her into the assisted living there. The independent living is great because of the quality of the place as well as the quality of the living. The building is very well maintained. It was very solidly built in the first place and they've maintained it beautifully since. My mother-in-law also lived there for about 8 years. We really liked it a lot but the assisted living side is more like stick them in a hospital room and be done with it kind of thing. Neither my mother nor my mother-in-law were particularly enamored with the assisted living there.

Has what you should look for in a community

We're moving my father there tomorrow; we've been there and we think they would take good care of my father. If he is ultimately happy there he could stay there because they have the facilities he needs. It's clean, they're friendly, it's very nice, they have everything my dad may need, and they have availabilities which is pretty important. They have all the things we were told to look for: friendly, knowledgable, all things seemed to be in place. We looked at ratings and felt that it would be the best for us especially if he needed that kind of care we wouldn't have to move him; specifically the skilled nursing he needs to be released from the hospital.

has all services, but may be too big

has all services, but may be too big

From the Community

The Montebello on Academy is a Continuing Care Retirement Community located in the prestigious Northeast Heights. Within its elegant setting, you will find Independent & Assisted Living with all inclusive rates, 24-hour Skilled and Long-term Care and a complete Rehabilitation Therapy department. A variety of planned adult activities, local transportation, choices in dining and security are some of the amenities The Montebello offers to residents. Stop by for a tour of our community.