Sunrise at Countryside - Sterling, VA

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  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

Good Value for the money

I liked Sunrise very much unfortunately my mom had a stroke and she can't go back as they don't offer skilled nursing which she needs. They were very friendly and helpful. They took great care of my mom. The only complaint I have is that they were very slow in getting the paperwork I needed to submit the claim for my mom's long term care insurance.

Very friendly staff - willing to work with both independent and assisted living residents (they have a separate building if a resident needs to go from independent to assisted living - one stop shopping). Clean. Apartments are decent-sized, including kitchens that are bigger than mine! Small community, so everyone knows each other. Serves beer and wine with lunch and dinner upon request! :) Had lots of information about financing opportunities.

They gave us a great tour. The community looked very welcoming. It felt like all the staff know the residents by name. As we left we got to see some of the art work/craft from the residents.

My Mother and I were both impressed with this community the first time we visited. And our feelings were reinforced each subsequent visit. Clean, comfortable. Every person we met knowledgeable, friendly, caring.

Nice facility, very homey and cozy, well maintained. Location is near Dulles Town Center but it’s not pedestrian-friendly - we didn’t see any sidewalks and Sunrise is on a major, high-speed road. Tour was great - very informative and staff was professional and friendly. Sunrise stood out because they were prepared for our visit. Only one other facility - The Fairmont - was prepared for our scheduled visit. This made a big impression on us because Sunrise and Fairmont seemed to want our business, whereas with the others, they had to scramble to cobble together a tour for us.

Nice facility- we only were in the common areas- they only offer assisted living and memory care.
Far from daughter, far from current friends

Nice Tour of This Facility

This is a nice community, and our tour of it went well. Everyone was very friendly to my family, and I. From what we saw everything looked neat, and tidy. The staff we came across was kind, and helpful. Our tour guide was informative, and answered all our questions. The experience went well overall.

Cozy, homelike atmosphere

So far everything is going really well for my dad since recently moving into Sunrise at Countryside. It is a beautiful and clean community. We chose here because of the cozy, homelike atmosphere. The staff is very courteous and friendly. I have dined here with my dad and we enjoyed the food provided, it is quite good. They try and encourage all of the residents to participate in the activities offered. Although it is too warm to go outside right now, there are benches to sit and relax and enjoy the fresh air. I would definitely recommend Sunrise at Countryside to others.

Nice facility!

My loved one's stay is going fine so far at Sunrise. The staff have been attentive and the facility is fine. My loved one gets plenty opportunities to socialize and participate in activities. The location and price point was good for our family. I am a bit worried, however, because the staff claim that my loved one can handle independent living and I am not so sure, but I'd like to see what happens. I'm sure she's in good hands!

My mom's comfort

We are happy with this nice community. The staff are very caring and attentive to the needs of the residents. The community is clean and has a nice feeling of being with the other residents. The menu is appealing and she likes the variety. They offer her activiites to keep active. We would recommend this nice community for a good value and care for other families.


Our family's experience was very positive at Sunrise. As with everything in life you need to interact with everyone...From the doctors, nurses, caregivers and dining services...Yes, they all worked with my husband to make him comfortable and happy...which in turn made our family very happy that he was getting great care. We were previously at a "buy in" in Winchester, VA. There they didn't bath my husband, didn't help him change clothes and sometimes pills were left on his table...and they even changed his medications without informing anyone - POA - Nothing is ever perfect, but everyone at Sunrise in Countryside was very helpful. If there was any concern, they worked with our family to make our lives so much easier - all we had to do was just ask! We are so grateful to all the dedicated people at Sunrise in Countryside!!!

Don't do it

I'm not sure why someone would write a review based on a "visit" and the a dog and pony show. This place promises staff qualified to provide care. They are not. Just because the head nurse is doesn't mean that they others hired have background and knowledge to care for those in Assisted Living. Residents fall, don't get medications on time, nothing is provided in writing, passing along of information to next shift or weekend shift is non-existent. Oh and AL showers are non-ADA forget these poor elderly people being safe...can't even fit a small stool in the shower for safety. Guess being grandfathered in is a good excuse rather than taking in a lot of money and actually fixing the issue.

My father's care

I am very happy with the staff here. The community is clean and the care from the staff is great. The food is good and my dad seems to like everything that is offered. I found everything to be what was needed for my father. I would recommend the care and the value here and other families would be please here.

A Visit On The Independent Side

I liked the independent side of this community. I saw enough interaction and activities for the residents. The facility was clean and appears nice. The tour guide was on time and had the answers to my questions.

Horrible Place

The care at Sunrise for my wheelchair-bound 81 year-old mother was horrible. The staff lacked careful attention to her needs-like keeping her oxygen on, toileting needs and cleaning her properly. Almost every day, my mother had a new cut or bruise on her legs which she had difficulty recovering from. As a result, a wound nurse had to look over the care of all her cuts and bruises which no one from Sunrise could explain. The caregiver assigned to her was rude and intimidating. My mother was scared of her and eventually we asked for another caregiver. Every day, I left there feeling very insecure about leaving my mother there since my mother really could not do anything on her own. When my mother needed to go the bathroom, she would push her alert button and no one would come. Please do NOT send your loved one to this place. It was HORRIBLE!!
My mother was only there for 1 month and then we took her out to come live with me. I knew I could take better care of her!

Sunrise Senior Living

Local Representative

We are sorry to hear about your experience and would like to learn more. Please know we take all concerns seriously; we ask that you email us at Information (at) SunriseSeniorLiving (dot) com with further details so we can follow up. Thank you, Sunrise Team

A Really Great Experience

The staff workers at the Sunrise at Countryside facility have just been excellent. They have all been very attentive and flexible and honestly it has just been a really great experience working with them.

Sunrise at Countryside

Sunrise at Countryside is a welcoming Asst Living and IL community. Everyone was attentive and genuinely concerned about being flexible and making the move as smooth and convenient as possible for my 90 year-old-mother. It is an intimate clean safe setting with a home-like feel. The residents were friendly. The intake manager, Natalie was knowledgeable and helped coordinate obtaining the health documents we needed to clear Mom for entry into IL. I feel the monthly rates are reasonable given all the onsite services they offer. Bottom line is-I have peace of mind that Mom has 24 hour care and support she needs. So far so good. She likes living there.
It also helps that the SR community is close to me and my family and we can visit Mom anytime.

Nice place

We are happy with Sunrise at Countryside. It is a nice looking, clean place, and they are doing a good job taking care of my loved one. We are satisfied with our choice.

Rooms seemed cramped

I toured this community while looking into care options for a loved one. The facility was well kept and clean for the most part, and all of the staff I met seemed friendly. However I didn't like the layout of the community, the assisted living portion where my loved one would have been living just felt cramped and depressing. The rooms were small and seemed like they might be difficult to navigate with a walker or a wheelchair.

Seemed like a nice place

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional, although it was one of the more expensive options we looked at. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Nursing staff poor communication

We chose Sunrise Countryside for our loved one due to 1. immediate placement 2. proximity to family 3. Said they could provide service all the way through hospice 4. Staff seemed very friendly and residents appeared active, mingling in common areas, resident room doors were open and there was a sense of vitality.

What we didn't know was that this particular location does not have Director or Head of Nursing; both positions are being covered by other staff until filled. This has contributed to poor communication between all, nursing staff, aides, etc.

Our loved one has Kaiser insurance. We were told there would be no problem. our loved one gets prescriptions through Kaiser or free from the VA. We signed up for rhe medication management plan at Sunrise and handed over all the prescriptions at check in. The acting head of nursing told us that they would not handle any of the refills since we would not be using Sunrise's pharmacy. She said family is responsible for knowing when refills are required, we have to deliver them in person to Sunrise, they would not accept any RX delivered from the VA or Kaiser by mail, and all prescriptions have to be "repackaged" by Sunrise pharmacy at the resident's expense. None of this was explained to us beforehand, and we learned that medication management only means they will give the medicine to the resident as prescribed.

Our loved one said the food is ok, not great. The buildings and grounds are nice. The aides seem attentive but I was disappointed when our loved one developed a skin problem and no staff reported it.

Sunrise Senior Living

Local Representative

Thank you for your review. Please know that we take all concerns seriously and would like to learn more about your experience with Sunrise. Please email us at Information(At)SunriseSeniorLiving(Dot)com so we may follow up. Thank you, Sunrise Team

Independent Living

My Mother has lived here in Independent Living for over 3 years. There have been 3 Directors and a considerable amount of time without a full time Director. There are some very dedicated employees there who care but I don't think the Management is connected to what makes a difference to residents. New wallpaper and a bistro are not high on residents lists. The furniture is nice, but it is obvious the decorator isn't connected to what Seniors need. The chairs are large and overstuffed and many residents do no want to sit on them for fear they can't get up. The food preparation is generally poor and does not get good reviews by residents. This facility needs a pro-active Director who will get to the know the residents and make sure the dedicated caregivers are appreciated. There also need to be quality control of the food served to ensure that preparation and presentation are improved. Examples: onion soup should have onions, banana pudding should have bananas, chicken & dumplings should have dumplings, food should be tasted to ensure preparation and taste are as should be expected. The activities room at this facility is small and inadequate to have a larger range of activities for more diversity. This location is an anomaly in the Sunrise facilities in that the Independent Living side allows for assistance in activities of daily living (ADLs) which allows residents to remain in an apartment and receive help versus transitioning to Assisted Living too soon. This is the main advantage of this facility.

Sunrise Senior Living

Local Representative

Thank you for your review. Please know we take all concerns seriously and would like to learn more about your experience. Please email us at Information(At)SunriseSeniorLiving(Dot)Com. Thank you, Sunrise Team

Friendly, welcoming staff

I think they do a great job overall at Sunrise at Countryside. They really put a lot of effort into making sure my loved one felt comfortable and at home when she moved in. The staff are all very friendly, and the facility itself is well kept and clean.

Nice place, overall

I think they do a good job at Sunrise of Countryside. The caregivers are friendly and professional, and the quality of care that they offer the residents is very good. The facility itself is well kept and clean, and they have a lot to offer their residents.

Sunrise at Countryside: One of the Best in No. Va.

I have visited several Assisted Living places and have found this Sunrise at Countryside to be absolutely the best. The few concerns that I've had have all been addressed and resolved to my satisfaction. My father has resided at Sunrise for a year and a half and I am so happy with everything about the place.

The new Executive Director has set high standards for the entire facility; consequently, services and morale have improved. The caregivers and med techs are outstanding and treat my dad with dignity and love! And I visit almost every day, so I observe everything!!!

It’s small, but intimate,

It’s small, but intimate, really good for people with memory problems so they don’t get lost. Almost all the staff knows all the residents. She eats the food and she’s very picky, so that’s a good thing. It’s a perfect choice for persons with early Parkinson’s or dementia.

Nice place, overall

Overall our experience here was good. The staff were all very friendly and caring, and the location of the facility was very convenient for us. It was, however, very expensive, and for as much as it cost I think the quality of the rooms could have been much nicer. The carpet when we moved in was not in a good state of repair, and we had it replaced at our own expense.

Very nice independent livin...

Very nice independent living. This is the first place I visited. Major deal breaker is that internet would be dial-up in living quarters and that is unacceptable. Major plus was balcony off living room of apartment.

Toured Sunrise 4/24/14. The...

Toured Sunrise 4/24/14. The common areas are beautiful. Staff checks in with residents who have not appeared by 11 am. The monthly rates are very steep, and only 1 meal per day is included. There is a $25 surcharge per trip for travel (to doctor's appointments, etc). While the decorating is lovely, the apartments have very angular kitchen areas with a narrow passage into the living/dining area. One (aging) laundry room on second floor, and other on third floor with restricted hours. No laundry on first floor. Dining is all fresh not frozen, menu each day, dinner served at 5 pm or 6pm, but only 1 meal included (either lunch or dinner). 3 meal plan available but I didn't ask how much more that costs.

Countryside - Be wary of a split personality

The Independent Living side is the focus here. My mother was a resident in Independent Living for a while and enjoyed it a lot. The staff is generally pleasant.
The Assisted Living side seems dreadful. They just seem to be sitting around there without much to do. There is not enough space for them to plan many activities, and they pack the place, so it's a full money making house. The residents on the Independent side live in fear that they might end up there. Overhearing comments from the residents on the Independent side, such as, "I hope I don't end up over there" was quite common. They would be best as a fully Independent Living facility, which is what they do best.

I really like it!

I really like it! She says the food is awful. They were just bought out by another company, so there is a lot of transitioning going on. Independent living seems to be much nicer and there is much more to do, than the assited living side. I like the nurse, and she likes the nurse too.

Assisted living ok, but not...

Assisted living ok, but not great. Staff very friendly.

Dining was better, but lots of staff turnover

My dad was in independent living and at meal times, everyone sat at a table, they each had their own menus and servers would ask them what they wanted to eat, it seemed more people oriented and I would eat here. My father would sometimes need to get redirected and this facility was smaller so when he would go down the elevator the people at the front desk could redirect him.
The administrators were the main reason we moved him, that, and the fact they didn't have a handicapped shower. I'm about 5'7, people would call me thin, and I would stand in the shower my father would use and I felt the walls were too close. It's about 20 years old and they're bene renovating lots of that building, so it's just old. I would describe the director that left there as a sourpuss, the women at the front desk, except for one of them, were in the same shoes, just sour. There were 3 interim directors and the time my dad was there, not that they were bad, but when we left there, nobody said goodbye, nobody told me where to turn in the keys or what would happen with billing, I had to go and ask, the residents were not told my dad left and many of them were upset. They replaced nurses on the assisted and independent living side, they replaced one of the activities directors, and when I left there they didn't have a chef; so there was all this change in personel which made the whole running of the place inconsistent. What they should have done is change out the concierge first thing.

They did what they could

Value? I wouldn't know if i'd go there if I were you, it's a lot of money per month, 5,500 dollars per month, so a lot of money but the care was pretty good, I'm not disatisfied. We chose it because it was the least expensive, it was convinient and that was that. He would sit by himself in his room and had issues, he didn't want to be there, it wasn't a pleasant experience for him. The problem was he was the only blind patient there and I don't think they had a lot of experience dealing with that but they did the best they could.

Sunrise Senior Living

Local Representative

Hi there, thank you for your review; please know that we take all concerns seriously and would like to learn more about your experience. Please email us at Information(at)SunriseSeniorLiving(dot)com. Thank you, Sunrise Team

Don't let outward appearances fool you!

The building is gorgeous, the staff is warm and friendly when you visit, but don't let that fool you. The rooms on the AL side are very small, the floors are dirty, the staff ignores you, and the food is monotonous and awful. The case managers are disorganized. Expect at least a 30 min response time when you call for a care giver. The carpet is stained and rarely gets vacuumed let alone cleaned of stains. If your loved one falls out of bed, expect a phone call and that's it!! No bed rails are allowed but you have to fight to get any other safety options such as a pad on the floor to break a fall or a bed alarm. Then it will have to be ordered and your expense.

Sunrise Senior Living

Local Representative

Hi there, thank you for your review; please know that we take all concerns seriously and would like to learn more about your experience. Please email us at Information(at)SunriseSeniorLiving(dot)com. Thank you, Sunrise Team

Studio is really small. One bedroom t...

Studio is really small. One bedroom to expensive.

Building a bit older. Rooms smaller....

Building a bit older. Rooms smaller. Less light. Dinner area nice. Asst. living next door is nice. Some church services on site. have doctor who does weekly visits.

Director was fantastic!

Director was fantastic!

It is convient to the house. Liked b...

It is convient to the house. Liked both the studio and the one bedroom options. Would want to convert the tub to a walk in shower with a stool in it. Liked the dining room and the staff was friendly.

Went back on Nov. 19th and had lunch ...

Went back on Nov. 19th and had lunch and met again with director who takes a genuine interest in people. We have decided on Sunrise cause it is far superior to the other places we visited.

Very nice. Prices were a bit lower bu...

Very nice. Prices were a bit lower but not much.

nice location and having the choice t...

nice location and having the choice to be independant or not was a good thing as with age this could be necessary and they wouldnt have to move. Rooms were clean and staff were very friendly this was more assisted then any other location. Meals, housekeeping and all utilities are included which is great. A definate second choice depending on how independant they want to be.

From the Community

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.