Sundial Lakeview Retirement Residence - Orillia, ON

Room Type Monthly Range* (USD)
1 Bedroom

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2 Bedrooms

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

Customer Reviews

Sad place

Over priced, dirty rooms, flies, lazy staff, cheap food, the tours are misleading. Talk to residents and ask to see occupied rooms. It's what you don't see during a scheduled tour that will disgust you.

Linda Ford

Local Representative

Dear Jay,

It's very unfortunate you left a review such as this. I went through all the patrons who have enjoyed residing at Sundial and none of them have the name Jay or a similar name. I personally speak to each resident and their families who have chosen to call Sundial home and we have never had the pleasure in speaking. With that said I would still like to take this opportunity to respond to your comments because at Sundial we believe everyone deserves personal attention.

Sundial Retirement Residence is almost a year old and we have full-time cleaning staff; the rooms are immaculate! As far as the food we have an Executive Chef who previously managed at a 5-star golf course who creates our menu and we are proud of the food we offer. In terms of fees all meals, weekly cleanings, phone, internet and activities are included. Most of our residents never have any additional fees but if they do we discuss them well in advance with the family and resident. We are always transparent, and committed to providing the best experience for our residents and staff alike.

Sundial is up to the challenge and we invite everyone to come and experience our amazing rooms and enjoy a free meal for 4 on us anytime! Call 1.844.600.LAKE [5253] to arrange a private tour or accept our free meal for 4 offer! We are excited to show the community who we REALLY are! ;)

Sincerely,
Sundial Lakeview Retirement Residence

Join the Sundial Community!

I toured this residence for my 81 year old grandmother and she decided to call it home. It was an easy decision as the staff was great and the water views were really remarkable.

Linda Ford

Local Representative

Dear Davian,

Thank you for taking your time to leave a wonderful review of Sundial Lakeview Retirement Residence. We pride ourselves on our knowledgeable and dedicated staff who are devoted to our residents. We are very proud of what are residence has to offer our patrons and are committed to providing the best experience. It's our absolute pleasure to have your family member residing at Sundial Lakeview.

Sincerely,
Sundial Lakeview Retirement Residence

Sundial Lakeview Is Home

The residence is immaculate. The staff is extremely helpful, caring, and friendly. The food is delicious. The attention to detail in the suites and amenities has been priority. The location is fantastic with stunning lake views and highway access. A must see!

Linda Ford

Local Representative

Thank you for taking your time to write a great review of Sundial Lakeview Retirement Residence. We are so grateful to our residents for making Sundial Lakeview home and the support of the Orillia community.

Sincerely,
Sundial Lakeview Retirement Residence

Do your research

Buyer beware
Looks are not everything
Talk to the residents there already!
Lovely view!
Do your research!!!
The tour is amazing! It's clean and new.
My family member has had months of no hot water but it's finally been fixed and the food has become so bad it's embarrassing! Dirty dishes and tablecloths....

The original staff is amazing but we hope they don't leave!

Management is the real issue!

We are looking for another home for our family member!

Ask to talk to long time residents alone!!!! Good luck!

Linda Ford

Local Representative

Dear Sir or Madam,

It's very unfortunate you left a review online without giving us an opportunity to address your concerns personally. With that said I would still like to take this opportunity to respond to your comments because at Sundial we believe everyone deserves personal attention.

Sundial Lakeview Retirement Residence is almost a year old. We are devoted to making every resident happy as Sundial Lakeview is their home. We pride ourselves on addressing any concerns that are residents or their family member brings to our attention. We have full-time cleaning staff; resident's rooms are cleaned weekly! As far as the food we have an Executive Chef who previously managed at a 5-star golf course who creates our menu and we are proud of the food we offer. In regards to our tours we suggest to anyone visiting that they should come for lunch so that they or their family member can meet the residents at Sundial Lakeview as well as try the delicious meals in our beautiful dining room.

Sundial is up to the challenge and we invite everyone to come and experience our amazing rooms and enjoy a free meal for 4 on us anytime! Call 1.844.600.LAKE [5253] to arrange a private tour or accept our free meal for 4 offer! We are excited to show the community who we REALLY are! ;)

Sincerely,
Sundial Lakeview Retirement Residence