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Customer Reviews

NO CNA staff in assisted care

Regarding post on CNS's
There are NO CNA's in assisted living. They may tell you they are "aides". They are NOT CNA aides. The state of Idaho does not require assisted living to hire CNA aides.
Too bad. There is a problem with attitude, integrity, knowledge of these "aides". I have been very disappointed in my encounters with most of this staff.

Sounded good at the beginning

My gradmother wanted to live in Karcher Estates when it was time. It was the highest rated assisted living businesses in Canyon County, so we thought things were going to be good. Things went fine until management changed, the staff changed, and her personal items (including jewelry- rings and necklaces) started to go missing. Our family has been very upset about her personal items, especially how it impacts a persons dignity at that age. They probably should be investigated, although we feel powerless.

concerned family member of resident

The assisted living CNA staff are very caring and friendly. I never worried that my family member would be harmed or neglected. However they lack the appropriate training and supervision to safely care for residents with memory issues. It is a large assisted facilities with 3 CNA on duty in the evening hours. They have to rely on residents using the call button for assistance - this will not work with residents with short-term memory loss and falls are common as a result. I also have concerns with their lack of training in regards to how medication is administered to residents with memory issues - no instruction to remind the resident each time, and prescribed schedules of when to administered are not followed closely and can be missed altogether. The unit manager talks a good story when she is looking to make a placement into the facility but once the deal is closed, you feel it was more a sales pitch than a commitment. If you are looking for a comfortable place for your loved one to live and they do not need considerable oversight and care, then this might be a place for them (the CNAs really are friendly and caring.) If they have health issues or are prone to falls, I'd encourage you to keep searching.

From the Community

Let's get physical at KE!!!
Karcher Estates Retirement Community in Nampa is more than a place to live, it’s a community. Karcher Estates provides luxurious independent retirement apartments, assisted living, and rehabilitation services in a warm and inviting atmosphere. All three under one roof.

Karcher Estates has an attentive and friendly staff committed to providing exceptional customer service. Residents are pampered with an array of services to ease the burden of daily chores. Pets are welcome too!

Here are some of the amenities we offer:

• Three delicious meals a day

• Rehabilitation services

• Weekly housekeeping and linen services

• Transportation services

• All bills paid including cable

• Library with a large screen television

• Exercise room

• Private dining for residents and their families

• Individually controlled heat and air

• Sidewalks and driveways that extend around the five-acre Karcher complex.

As age and needs increase, the services are already in place. Karcher Estates is truly a home for all seasons, promoting freedom to explore and learn. For a complimentary lunch and a tour, call your Family Advisor today.