Room Type Monthly Range* (USD)
Semi-Private

$ X,XXX

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1 Bedroom

$ X,XXX - X,XXX

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2 Bedrooms

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

Review of Heritage Oaks

Friendliness - I have lived several places, Heritage Oaks is the friendliest. Every tries to be so helpful. I have no complaints. The staff are very helpful. The food I can eat is good but I can;t eat everything. I have been here a few months (2 or 3) and I am still getting to know people. I love sitting on the rocking chairs on the front porch and I love the courtyard. I go on outings a lot. I really have no complaints. My daughter is very pleased.

Review of Heritage Oaks

Heritage Oaks is home! The staff are great! The management team and "sales manager" are the best! They know what we like and they provide it to us! They meet all our needs. The good is good. Meals are great. Kitchen staff want to please us. If we have a special order, they fix it. The residents at Heritage Oaks become so close that we want to be together all the time. We help each other. If a resident has a disability, we will help them . Our outings are good. We go out to eat. We have a good time doing that. We go to the theater. [Name removed] takes us and takes care of us. She makes sure we have help and are safe and have fun when we are out. I recommend Heritage Oaks to people all the time. I love it here!

Review of Heritage Oaks

I have been well taken care of. There are no major faults. I am happy with my lifestyle although I would rather be living independently. My favorite activities are BINGO. I get up when I want to - that's around 11am. The kitchen staff are very good to me. They let me choose what foods I want to eat and when. The staff are fantastic including the Sales Director. They take care of me well.

Review of Heritage Oaks

I think everything here at Heritage Oaks is wonderful. I don't think I would be happier anywhere else. The people here are so good. The staff are wonderful. I just love all the girls. The food is very good. I enjoy every meal. All I am going to give you are accolades because I am very happy here.

Review of Heritage Oaks

I like living here even though I would rather be at my own home. The girls come every time I push my button. They are very nice to me. Our housekeeper is really good. She does a great job cleaning and is very nice. The rehab company does a great job. I like doing exercises with them.

Review of Heritage Oaks

The meals Heritage Oaks provide are wonderful. Everyone is so nice and friendly. I love the people here. The help are wonderful people. I love them all. In comparison to other places it is really quite reasonable. My favorite thing to do here is spending time with my friends. We are just a big family. I like going to the theater but I love visiting with everyone. I would absolutely recommend Heritage Oaks to anyone wanting to live here.

Review of Heritage Oaks

I like the popcorn the most! They serve it every day. Heritage Oaks is animal friendly. I have my cat peek-a-boo here with me. The staff is overworked but very cheerful about it. Meals are always on time. Sometimes they are good. Sometimes they are excellent. Management is under staffed but efficient. Sometimes they are too busy for personal visits. It is the busiest place I have ever been at. I miss having music every week.

Great place for mom!

Everytime I visit my mom she is being well cared for by the staff of Heritage Oaks. They are friendly and let me know how much they love my mom. I appreciate that! priceless!

Why should i

From the warm reception to the top of the managers down to the residents this place is amazing

Heritage Oaks Senior Living is Awesome!

I have personally toured this community and have had at least three of my previous in home care clients move into Heritage Oaks. I enjoy stopping by to visit with my previous clients to check on them and find the staff at Heritage Oaks so genuine in all they do for their residents. If you are looking for Assisted or Memory Care...stop by Heritage Oaks and see what makes them different!

I have toured several communities, and Heritage Oaks is my favorite, by far. I think it is the most beautiful facility I've ever seen, both inside and out. The front porch and landscaping are very nice to come home to and I love the grand, open living room as soon as you walk in.
The sales director that showed us around was exceptionally friendly and knowledgeable, not only in her community, but in all aspects of senior living.
This is first on our list for my Mom's home away from home.

Heritage Oaks - Conroe, Texas

Heritage Oaks is a nice size and feels homey. It is not overwhelming for an older person to move in. The staff is all super sweet and nice even when no one is watching. They all give a very strong effort and genuinely care about the residents. They are nice about accommodating questions and working with the family. The food is good. The residents seem happy to be there. My mother in law has really enjoyed it. She had a good transition from living alone and driving to Heritage Oaks and a lot of credit for that goes to the exceptional team at Heritage Oaks. We were pressured to quickly find a place for her and Heritage Oaks worked quickly to accommodate us. We feel very fortunate to have landed there. The other residents have also been very friendly and welcoming.

Tour

I give this place a 5. The tour was helpful and the person giving the tour took time to answer all of my questions. It was great to see all of the floor options available as many other places did not have all the options. The courtyard was beautiful and big enough to get exercise or just sit and enjoy the beautiful surroundings.

Wonderful place

My grandfather is currently living at this assisted living and he enjoys it. [Name removed] has been so kind to him. When he was sick in the hospital she went on her time off to visit him several times. We appreciate all that she does! Anytime I have questions I can ask her anytime of the day.

Parents approved.

We toured 20+ senior facilities. We were dissapointed. We toured Heritage Oaks and found it friendly, caring and the residences were happy to be there. Mom and Dad approved and are excited to be there.

Review

We are beginning our 3rd week at Heritage Oaks. The Assisted Living residents are actively engaged everywhere I see them. At times the hallways are so full of residents that one has to step aside! And that, in my opinion, is an extremely good thing!

Food is good, and I love the turtle sanctuary.
The staff has been welcoming and anxious to meet our very high standard of care, cleanliness and kindness that we had come to expect from our previous residency.

Review of Heritage Oaks

Very amazing staff. Clean environment for my loved one to live in. I love how there is always an activity.

Review of Heritage Oaks

I love this place. It is a wonderful, wonderful place. Everyone is so kind, and thoughtful, and caring. Staff are always checking on me. The activities are fabulous and there is plenty to do. We have three meals a day. Fabulous food. If you don't like what they are having, you can ask for something different. Can you get any better than that? Not only is it clean, but it is the people that make it so wonderful, I feel like it is such a great life that I don't deserve it but my son says I do!

Memory Care Experiences

From [name removed], [name removed], [name removed], and [name removed]-- all have been great to work with. I may have missed a few other names that should be included, here. Mom has been there and ALL the memory care folks do an outstanding job. [Name removed], the hairstylist, has been great, too!

Bright, safe, caring

Moved my mother here recently after 2 years at another A/L place - the contrast is remarkable! Big and bright, staff and care partners seem skilled and kind. Beautiful access to the outdoors (large, well-kept courtyard for sunshine and flowers), which is huge for her. Meals are not always their strong suit; but she stays busy all day with bingo and other activities. I sleep better, believing she's now in a dedicated, safe environment.

My mother lives at Heritage Oaks and she is treated with respect and love by the caregivers. I am so pleased that we found such a good place for my Mom.

If you are searching for a place for your loved one(s) that is safe and friendly, please consider this community. When we were researching a place for my mother-in-law, we took a tour and had lunch with the residents. It was the best thing we could have done. The residents and staff were so welcoming and accommodating. She immediately felt a connection with the people she met and the food was delicious!

It has been a couple of months since she moved in and she is the happiest I’ve seen her in a long time. She’s always telling us how glad she is that we found this community and how her life is now full and joyful.

I hope you find what you are looking for and hope you consider Heritage Oaks. It’s the best decision we made.

Great place to live

Heritage Oaks is a First Class Senior living community with a wonderful and caring staff. From the moment you enter the community you feel the love and family atmosphere. The food is phenomenal and the community is beautiful. I highly recommend Heritage Oaks.

My mom is happy. I was really worried because she was coming from a independent living to assistive living. But the transition was great. The staff made her feel really welcome.

This would have been a good choice for but we decided not to use assisted living at this time.

A wonderful place

My mom lived here for 2 1/2 years. She loved the size as not too large. The staff is amazing: such a caring group of individuals She was treated like a “princess “ by all. The place is clean and the workers try so hard I can’t say enough about how amazing it is. A year ago they had a little slump but the director now has changed that. If you are looking for a place for a loved one you won’t be disappointed.

Wonderful Facility

My Dad has lived here for over two years. The care partners are awesome and take excellent care of my Dad. When I visit him, I encounter great communication with the staff who take care of him. They are able to tell me how he is doing and what kind of day he is having and they are on top of his specific needs. They truly care about the residents and are very attached to them. There were some staff changes earlier this year and things have improved tremendously. The management staff are wonderful and very professional.

Heritage Oaks Assisted Living

My father has lived at Heritage Oaks for four years. The care-givers really care and show interest in the residents. The staff are always available to answer any questions that I might have.

Engaged and Caring

My father moved to Heritage Oaks in [date removed]. I live one hour away and visit him at least once per week. Whether I’m signing in/out, walking through the hallways, visiting with him in his room or enjoying lunch with him in the dining room, every staff member and aide that we encounter has an awareness of whether my father is having a good day or if he’s having a day that requires some extra TLC. Such an awareness can only come from taking the time to interact with my father. I am very pleased with how engaged and caring they are toward the residents.

Too expensive. Rooms had odor. Not impressed.

Started out great!

We moved our mom to Heritage Oaks after a stroke left her unable to live by herself. She lived there for 4 years. We saw many, many staff changes, administration changes and deterioration of service and care. It is a beautiful facility, however, that is about all it has going for it. Problems occurred more and more, residents started leaving, staff was let go, which lead to worse service and care. We were paying $5,000/mo. for a number of services and a level of care that was not being provided, despite repeated discussions and complaints with staff and management. Mom's oxygen was not being administered as prescribed, her meds were not being administered as prescribed, the dressing and bathing assistance was often times not happening due to "I forgot" or "I got busy" by the staff, her linens were not changed when needed often times, laundry was lost, and the list goes on and on. I read an earlier review where someone asked for the door code to get out-there were a number of situations where the staff didn't know the code to get in or out. The staff didn't have family contact info if management was gone for the day, to contact in the event of an emergency. When we moved mom into Heritage Oaks, it was the highest rated, newest facility in the area. It is sad to see how much it declined over the four years. You can tell by the dirty carpet throughout the facility how much the maintenance has deteriorated. It took me over 10 times reporting mom's toilet running to finally get it repaired.
Bottom line, Heritage Oaks was once a great place. Maybe they can get their act together and be good again. When we left, on average, they were loosing 1-2 residents a week to other facilities, the Executive Director had been fired, and the Sales Manager was "Acting Director", It was sad to leave, but for mom's sake, we had no other choice.

Doing well

They have recently hired a new activities director so the activities have started to improve. The community is clean and they have nice grounds. There are two large clean courtyards for the residents to sit and enjoy. They allow pets. The food tastes excellent. The nursing staff are wonderful and accommodating. I would recommend this community.

This Community is Perfect For Us

It's going fairly well for my husband and we like everybody there, it is going well. They are real good at night helping him out. The location is wonderful for me because it next to my house. It is very clean and taken care of very well. The table is always set nicely and
we have no complaints about the way the community is run. The food is okay and he eats pretty good. He loves their milk and drinks it all the time. The gals are sweet with him and he likes his bed. I was able to sit and watch TV with him during the storm. They come right in when he pushes the button. They had some staff turnover with the staff, from the director, to activities director, and the financial person. In the mean time they were suppose to send info to the insurance so we can set up payment. It took 3 times to get the info to my insurance, I was frustrated a bit. They are in a good location.

Nice Community

Heritage Oaks was a very nice community that we toured. The staff was friendly and answered the questions that we had. It was clean and well-kept. We chose another community because we wanted a larger outdoor area available for my grandmother to be able to enjoy the outdoors and fresh air.

Welcoming people!

I also toured Heritage Oaks. It was a nice facility with friendly people. I like it but it but it was priced out of our budget.

This could be a suitable community for another family but I felt this was not a good match for us. The decor was not different and the feeling was nice. We didn't feel connected with the place, it was not a good fit for us. They gave me a god tour and I didn't see anything bad.

My thoughts

I had heard some good things about this community before I went and spoke to some of the residents and their families. I did not take a tour but the part I saw looked clean. This community was just a little higher priced than we were looking for.

Comfort For Mom!!

The staff is very encouraging to a level of comfort for my mother to participate in activities. One thing that my mother likes is that they are very attentive with her. The housekeeping is okay but if they could clean a little deeper in the rooms it would be great. Meals offered are good. I would recommend the community to friends and family.

The nicest place around.

Heritage Oaks is the nicest place from everywhere we looked at in the area. We are very happy with it. They had less hidden fees, they showed the total cost up front, extra care was not an added on cost. They have a lot of activities available. I see other residents are always playing bingo, doing puzzes etc. The food is pretty good, very homestyle.

Don't Let Looks Deceive You

After caring for my mother at home with COPD for 9 years my sister and I decided that she needed more care than we could give her. We toured the facility which was nice as well as the people. Unfortunately it wasn't until after we made our decision and our mother was moved in that we saw the facility for what it was. Care Partners was a title given to anyone who interacted with residents. Their role or job depended on the staffing needs for the day. There was only an actual RN hired and working for them 1 month out of the 3 she was there. Needless to say my mother passed away 3 months after moving into the facility [removed]. [removed] After her passing in communication with the parent company we were told that they were not responsible for her oxygen care and therefore bore no responsibility for the lack of staff being trained in assisting residents with monitoring, switching devices etc. This was at no time communicated to us prior to her move in and her doctors order for admission clearly stated COPD as her primary diagnosis and care need. Please do yourself a favor. Don't let looks deceive you. Even their write up on this website starts with how beautiful it is rather than all the amenities or types of care they can handle.

pretty satisfied overall

I am pretty satisfied overall with Heritage Oaks. There have been some little things that could have been done better. Mom just got there and is having a hard time transitioning. The staffs answer was to put mom in memory care for the day. Now they are trying to integrate her into the assisted living part. I think that this should have been done a little better. I wish they would have communicated this with me. The staff just seem to put her in lock down if she is wandering the halls. They don't spend time working with her, instead they just put her over in memory care in lock down. I am more pleased with the assisted living at Heritage Oaks but not as much with the memory care there. Last night I went over and I couldn't get in because no one knew the code and there was no one at the front desk and it was before 7 pm, before it's supposed to even be locked up. There were also visitors that needed to get out that couldn't. The visitors leaving had to give me the code finally since there was no staff around. This is pretty concerning to me and I am going to mention it to the staff!

very friendly, needs better food & activities

The activities are pretty weak and could certainly be improved. Most of it is geared more towards the ladies, not much for the male residents.

Our biggest issue though is with the food. Both the quality and the quantity of the food is really lacking.

The staff is all very friendly though. They do a great job keeping my fathers room clean, doing his laundry, etc. For the most part they do a good job, but certainly some room for improvement with the activities and fod.

Piece of Mind for the Daughter-Happiness for the Mom

My mother moved into Heritage Oaks during May 2014. She went very reluctantly and was resentful that she could no longer live in her house of 64 years. From the first 30 minutes of her arrival, the administrators and care partners came to welcome her. She basked in the attention and before we knew it, she was off to some activity. What had been dreaded was turned into a beautiful beginning. There has been no looking back. Mom is the happiest she's been in ten years. She adores the care partners that help her and she's busy-bingo, dominoes, skip-bo, socials, country drives, movie outings, guest performances, sit n be fit exercises, and on and on. It is so good to get happy phone calls from her. She has made friends and I know that she is eating nutritional meals. A doctor, visiting nurse, and physical therapist visit her regularly and a beauty shop does her hair and nails. A doctor As, for me-I can lay my head on my pillow at night and know that she is being taken care of in a loving, attentive manner and is happy. Any concerns that I've ever had were addressed quickly by the nurse and administrators. I can not speak enough good things about everyone that works at Heritage Oaks and our experiences there.

Poor Choice

Don't choose this facility. We were lied to by Director [removed] and they continually had NO RN on staff to supervise medications or the so called med techs. Activities is a laugh. We ended up calling DADS the governing agency due to medication mismanagement and poor training of staff. For which DADS cited and fined the facility for negligence. As an afterthought you are barred from using the parent company, Capitol Senior partially because they are out of state.

Our Heritage Oaks Family...

My family and I moved my 96 year old great grandmother from her home in Abilene, TX to Heritage Oaks Memory Care Unit to be closer to our family. When my family and I toured Heritage Oaks and met with Becky Thomas, we were very impressed with the facility and staff. Our experience only improved from there. On move in day, the staff greeted us as though we were part of their family. They were so sweet to Mymee and loved her as though she was their own. When the time came to bring in Hospice, Heritage Oaks and Rose of Texas are the perfect team! If you are looking for a place in Conroe for Assisted Living and/or Memory Care, this is THE PLACE! Thank you Heritage Oaks for treating our family like your own! We love you!

Welcoming, open, bright, to...

Welcoming, open, bright, toured assisted living only, liked lay out, great activites does offer respite care

Don't risk your loved one's care

We were referred to this facility by the Hospice company that had been helping with my father. He was suppose to spend 7 days of respite care here. By day 4-5 we were appalled by the lack of care, compassion, and professionalism this facility lacked. My father had been administered an unknown amount of meds; to the point he was incoherent, head hanging down and drooling!! They placed him in a geriatric chair in the hallway so that the employees could see him from their work station and not have to get up and go to his room. He was a 90 year old WWII Navy Veteran, that took pride in his country and family; left on display for all to see, no dignity what so ever!
How can any person with a conscious work in a facility and claim they care for these people. My remarks in regards to this facility will not stop at this site! BBB, Commission on Aging, State of Texas, and what ever government facility I need to write to, will hear from my family!

This is our #1 choice! The ...

This is our #1 choice! The facility is very nice, clean. The staff members are compassionate, experienced, and nice. I was very impressed with Hertiage Oaks. Becky, the Executive Director, is wonderful! She went above and beyond to assure us that my great grandmother would be taken care of! Thank you!

Very nice facility. Non-smo...

Very nice facility. Non-smoking. A little on the high side.

Not Happy

Some of the staff was not very friendly and did not have a very good attitude. We were not happy with the care services that they offered and the attitude of which they performed these services.

Toured on Saturday Facility was gorg...

Toured on Saturday Facility was gorgeous but mom needs were care

2nd favorite facility.Very clean and ...

2nd favorite facility.Very clean and proffesional. Rooms were nice size. Residents were pleased with the facility.

From the Community

Write a new chapter at Heritage Oaks, offering Assisted Living and Memory Care services in Conroe, Texas. Our rustic décor is inspired by Tuscan aesthetic and creates a warm and inviting atmosphere for our residents to relax and enjoy their lives. Our goal is to enrich the lives of our residents by providing an environment that is stimulating physically, mentally, spiritually and emotionally. We do this by providing the perfect blend of amenities and comforts in apartments and entertaining events in our common areas. Residents can meet new friends all the while knowing that our professional and helpful staff is available 24 hours a day to assist with anything. The area surrounding Heritage Oaks teems with possibilities, including all manner of restaurants, shopping, and entertainment options. Residents can also visit family and friends, or receive visitors, via the nearby Bush Intercontinental Airport or Hobby Airport.

Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.