HarborChase of Venice - Venice, FL

Room Type Monthly Range* (USD)
Semi-Private

$ X,XXX

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Private

$ X,XXX

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Studio

$ X,XXX

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1 Bedroom

$ X,XXX

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2 Bedrooms

$ X,XXX

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Complimentary Transportation
  • No Smoking Allowed in Public Areas Indoors

Customer Reviews

Harbor Chase is we needed

Very pleased with Harbor Chase in terms of facilities as well as a caring staff. Couldn't ask for more.

Billy Brandes

Local Representative

Thank you so much for your excellent review! We sincerely appreciate the kind words about our beautiful community and its dedicated associates. Every day, they are sincerely focused on providing unsurpassed hospitality and innovative services. Again, we thank you for your review and look forward to serving you and your family for years to come.

Do Not Leave Loved Ones Here!

My Grandmother was a resident. Every day there were major issues. She was given medication to keep her sedated. While there were some staff members that were great, sometimes It took forever for call button response. Do not leave your loved ones at this place.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate you and your family initially choosing HarborChase for your Grandmother, and we appreciate the kind words about our associates. We’re sorry to hear that you don’t have an overall favorable experience of us. We can assure you that the safety and security of our residents is always of paramount importance to us at all times. Our staff strictly adheres to the highest standards of safety measures for our residents. Again, we thank you for your time and wish you and your family the best in the future.

Poor

Terrible. I drove 12 hours to remove my mom. Had to wet bed no food or meds for 14 hours. Reason for these things happening was temps used on weekend.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We’re sorry to hear that you don’t have an overall favorable experience of our community. The safety and security of our residents is of paramount importance to us, and we work hard to always make sure that we are always adequately staffed for our residents. Our staff strictly adheres to the highest standards of safety, comfort and sanitation. Thanks again for your feedback. We wish you and your mom the best.

This community was ok

This is a nice clean community. My loved one lived here a short time and they did their best to care for him. There were some minor issues with the hospice nurses. This community offers some nice amenities.

Billy Brandes

Local Representative

Thank you very much for taking the time to rate us. We appreciate you and your family choosing HarborChase for your loved one. We’re sorry to hear that you had some minor issues, but we appreciate you sharing your concerns. We also thank you for the kind words about the cleanliness of our community and our modern amenities. Thank you again for your review. Please let us know if we can be of service to you in the future.

Just beautiful!

The community is wonderful and very nice. It was clean and neat and looked to be well kept. The staff was great and did a great tour. I liked everything about this community except the location was a bit further than I would choose to have my loved one.

Billy Brandes

Local Representative

Thank you so much for taking the time to rate us. We sincerely appreciate the wonderful review and are glad to hear that you had a great visit at HarborChase.
We certainly appreciate the kind words about our clean community and dedicated associates. Every day they are focused on providing the very best in senior living for our residents and their families. We understand that the location may be a bit further out than you might like, but we’re confident that our tremendous value and excellence in care may help counteract this drawback. Again, we thank you for your review and we really hope you’ll come by again for another visit.

Too big; but before that, too expensive. It is beautiful!

Billy Brandes

Local Representative

Thank you so much for taking the time to rate us. We appreciate the kind words about the beauty of our community. We understand that it might seem large, but we consider ourselves to be a tight-knit family community where everyone knows everyone else. One of the features we’re proud of at HarborChase is the tremendous value our residents and their family members receive. Again, we thank you for your review.

Friendly atmosh

The y were extremely helpful in getting us situated. There were many new employees, so there was a little confusion about some services but everyone tries very hard and is very friendly. I don't know about the activities yet, because my loved one has not had the chance to participate much since she just started living there

Billy Brandes

Local Representative

Thank you so much for taking the time to rate us. We’re very happy that you chose HarborChase for your loved one. We also appreciate the kind words about our associates and care partners. Every day, they strive to provide nurturing care that truly transcends the expected. We think that you’ll be pleased with your loved one’s care and the wealth of activities available every day through our Life Enrichment Program. We try to make sure that there is always something for everyone to enjoy. Thanks again for taking the time to review us.

As long as you have the money......

We "kids" chose Harbor Chase for our then 95 year old Mom mainly because they promised us that, when the time came that mom either needed the next level of care OR at such time that her money ran low and we transitioned to Medicare that they would have a bed for her.
They flat-out LIED to us. When at 97, with her funds running low we had to apply for Medicaid/Medicare for her Harbor Chase suddenly didn't have a bed for her and would not even put her on a waiting list. At 97, we had to move her out and into a new residence. She suffers from macular degeneration and really struggles with a change of venue.
The manager Mike is totally useless, and at his own admission is nothing but a figure-head with a title. He did admit to me that Harbor Chase's greed was the reason mom was getting booted out.
Now, not everyone at The Harbor is bad. The activities director is awesome and caring.
You only get one chance to get it right for your mom. Don't choose Harbor Chase!

Billy Brandes

Local Representative

Thank you for taking the time to rate us, Joyce. We appreciate your concerns and are sorry to hear that you did not have a good experience with HarborChase. We’ll be sure to take a look at your concerns. Your feedback will help us streamline and improved our service on the front-end. We do, however, appreciate the kind words about our activities director. Our Care Partners strive to make sure that there is always something fun and engaging for everyone. Again we appreciate the feedback and thank you for taking the time to share your thoughts.

wonderful for people who have some degree of independence.

Harborchase is wonderful for people who have some degree of independence. I found the people there to be pretty cooperative. I'm there visiting often, and every time I go there is something that needs attention. However I think my friend is just really not in the right place for the level of care needed. I think for someone who needed true assisted living, it would be okay.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate the kind words about our cooperative staff. Every day, our Care Partners are dedicated to providing the very best in assisted living. They strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. Again, we appreciate your feedback and thank you for taking the time to share your thoughts and concerns. We look forward to serving your friend for many years to come.

No oversight

My mother was in Harbor Chase for six months; She suffers form dementia.
H.C. was paid an additional $125.00 per month for a ankle monitor to prevent her from escaping / getting lost.
H.C. had to call the police twice in six months as Mom went missing only to find her miles away; both incidents were brought to the attention of H.C. by my wife and I as staff had no idea she was missing, one time required a Hospital E.R. visit due to a fall injury while out wandering the streets.
The place is dirty, understaffed, and serve disgusting meals to folks unable to complain.
RUN from this place.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate your concerns and are sorry to hear that you did not have a good experience with HarborChase. The safety and security of our residents and Care Partners is of paramount importance to us and we can assure you that we have security measures in place. Our menus are created by a team of HarborChase Chefs in partnership with our registered dietitian and customized for resident preferences to provide a wealth of choices daily. Again, we thank you for your thoughts and appreciate you taking the time to share your concerns.

Very Nice

The HarborChase of Venice community is very nice. The workers are friendly. I think they are a bit short of staff, which i knew for a while. They have a very caring personnel so that's a good thing. I had a pretty good experience with this community. I would recommend the HarborChase of Venice. The facility is very clean and everyone is friendly. The staff and residents are very nice.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We sincerely appreciate the kind words and are happy that you noticed the cleanliness of our community. We’re also pleased that you noted our friendly Care Partners. Every day, they strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. Again, we appreciate the feedback and thank you for taking the time to share your thoughts.

Some good, some disappointments

My family and I were impressed with what we were told by the various representatives we met before putting my father into Harbor Chase. We especially liked seeing residents out of their rooms during the day, and this did seem to be the routine, and I appreciated that my father was not simply left alone in his room most of the time.
Unfortunately, a number of things we'd been told turned out to not be the case. I had to call and write frequently about various concerns that would not have been concerns if what we'd been told initially had been true. And we found it quite difficult to get responses from people to address our concerns and problems. I left several messages that never earned a response. When I did talk to HC representatives, they were always very friendly, however.
We had been told not to worry about laundry getting mixed up, but from the beginning my father was found dressed in other people's clothing, while his own went missing. Permanently lost were two handmade quilts. If we'd been told mixups were routine and that we should label his washables, we would certainly have done so.
My father was very frail, and we'd been told he would be bathed in an area where he could step directly into the shower area without having to navigate the high bathtub in his room. We learned later he was routinely bathed in his room.
We were told that the call/help pull cord in the room would bring a response within minutes. Many times this thing was pulled and nobody responded for half an hour or more.
We were told that if we supplied our own disposable undergarments, gloves and wipes they would be used and we would not be charged for similar items supplied by HC. Despite the bathroom closet containing many packages of undergarments and wipes, more were added and my mother was billed for them. I believe/hope this was fixed after I complained. I don't understand why it happened in the first place, however.
My father's hearing aids were lost for nine days, and despite being told that employees had searched his room carefully, the hearing aids were finally found in his bedding. Nobody had looked in the bedding? And sheets had not been changed for at least nine days?
I'm sure there is no such thing as a good nursing home. We thought this one would be the best choice in Venice, and maybe it still is, but I'd wish that more of what we had been told before signing up would have been true.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate the kind words and thank you for choosing our community for your father. We’re confident that you made the right choice. Every day, our Care Partners are dedicated to providing the very best in assisted living. They strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. We appreciate your concerns and want to thank you for bringing them to our attention. We are always trying to improve and fine-tune our services and will be sure to take a look at these issues. Again, we appreciate your feedback and thank you for taking the time to share your thoughts and concerns.

THE BEST

My father has lived HarborChase for 3 years. The staff are friendly, caring and helpful. My father loves the staff and I appreciated the wonderful care he receives. I never worry and his care is outstanding. He is clean, well cared for and loved. I visited multiple other places before choosing HarborChase, and I feel it is the BEST!
I'm sorry to see such negative comments and feel sorry for this family.
But based on my experience, the care is amazing and the staff caring.
I would tell everyone to choose HarborChase!

This place is the worst. All the time...

This place is the worst. All the time they should spend looking at what actually goes on there and fixing the many many problems is instead spent generating a good (but strictly fabricated) reputation to suck people into assisted living (where they have the opportunity to pay an exorbitant amount of money to be neglected while surrounded by tacky decor) and sweeping terrible decisions under the perpetually urine-soaked carpeting.
Some of the staff are lovely, as some people are everywhere, but the reality of many of the people making the decisions is aggressively promising the world until you sign paperwork, and then aggressively ignoring your calls and loved one until one or both of you gives up and, when you do reach them, lying about what they did or will do to improve anything. It's burdensomely complicated to move out (unless/until you're running out of money), the communication is atrocious and the day room is composed of people slumped in uncomfortable wheelchairs and wet diapers while some poor girl answers the phones claiming that this is a place where they celebrate senior living. It surely seems more like they're celebrating the money to be made on senior death and debility.
I wish we'd never heard of Harborchase, my mother could have sat at home in wet britches being ignored by their staff there for free, instead of paying all she had for nothing and being booted out right before she ran out of money.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate your concerns and are sorry that you didn’t have a good experience at HarborChase. We are always trying to improve and fine-tune our services and will be sure to take a look at your concerns. Every day, our Care Partners are dedicated to providing the very best in assisted living. They strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. Again, we appreciate the feedback and thank you for taking the time to share your thoughts and concerns.

A wonderful place

I can’t say enough nice things about them. The staff is terrific. They’re a really good value. They’re just really great. But you should really come down and take a look at them for yourself because you can’t really know just from what someone else says.

Exceptional community and caring staff

The previous comment is so untrue. My mother has been at HarborChase for 5 years. The building is beautiful, clean and the care givers are wonderful. I love animals and Roulette makes my mother's day. She loves the Roulette and HarborChase's pet friendly atmosphere. I was told about the cats when mom arrived and I've heard the staff tell other residents. So don't let the previous person's comment deter you, if he/she and his family didn't like pets. There are lots of other communities to choose from. So shame on this family for having sore grapes after they left. This writer should have explored his/her option more thoroughly. I think this writer is just dealing with a lot of guilt and should take out his/her anxiety on someone else or just go get counseling. I would highly encourage everyone to choose HarborChase.

Billy Brandes

Local Representative

Thank you so much for taking the time to rate us. We thank you for choosing our community for your mother, and we sincerely appreciate all the kind words. We’re happy that noticed the cleanliness of our beautiful building as well as the wealth of activities available daily for our residents through our Life Enrichment Program. We also thank you for recognizing our community’s Care Partners. All of our associates are chosen for their experience and their commitment to our core values of respect, attentiveness, integrity, stewardship and excellence. They are focused on providing the very best in senior living for our residents and their families. Again, we appreciate all of the positive feedback and thank you for taking the time to share your thoughts. We truly look forward to serving you and your mother for many years to come.

Caring People but not very clean

I think the rating system is unfair. See my video "Medicare.gov - Is Your Nursing Home Clean?", and I will show you what I mean. I show examples of this place and why it should not be rated Five Stars. The people are great and food is good. Just not clean.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We appreciate your kind words about our food and our dedicated Care Partners. Our Care Partners are carefully chosen for their experience and their commitment to our core values of respect, attentiveness, integrity, stewardship and excellence. Additionally, our menus are created by a team of HarborChase Chefs in partnership with our registered dietitian and customized for resident preferences to provide a wealth of choices daily. Every day, we strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. As for the cleanliness of the community, we can assure you that our staff adheres to the highest standards of cleanliness for safety, comfort and sanitation. Again, we appreciate you taking the time to share your thoughts and concerns.

The Rehab section has a serious MOLD problem.

The Rehab section has a serious MOLD problem. There are carpets everywhere and they are full of dirt, mold and human bodily fluids. They even let a cat run free into all the rooms, so if you are allergic too bad. When the aid pulled out my mothers bed pan part of it spilled on the floor into the carpet. Oh well,... no really way to clean that up. It will just add to the smell. Medicare and others gave it a FIVE star. But they don't rate sanitation. So just imagine your loved one living there for weeks or months breathing in that terrible air.

Billy Brandes

Local Representative

Thank you for taking the time to rate us. We thank you for choosing our community for your mother. Every day, our Care Partners are focused on making a difference in the lives of our residents and their families by providing nurturing care that truly transcends the expected. It’s true that our community is pet-friendly, which is something that many of our resident love and enjoy. Our hard-working associates are dedicated to the cleanliness of our community and we can assure you that they adhere to the highest standards of cleanliness for safety, comfort and sanitation. Again, we appreciate the feedback and thank you for choosing HarborChase for your mother.

From the Community

HarborChase provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. Our Skilled Nursing Center emphasizes resident care and dignity in private or shared accommodations. We offer a variety of nursing care and support services including 24-hour skilled nursing care, post hospital and post surgical care, restorative care, coordination of physician and pharmacy services and family counseling. A separate Special Care Center for residents with Alzheimer's or other memory related disorders is also on-site. The key to our success in the Special Care Center is our dedicated and compassionate staff, which receives special training and supervision. Our Special Care programming offers a variety of activities designed to achieve memory enrichment and positive social interactions. Caring for residents with dementia is a partnership between the community and the family, frequent family visits are encouraged and support groups and advisory councils are arranged. A Short Stay Program for seniors who need short-term care may also be available. It is the ideal alternative for recuperating after a hospital stay, while family caregivers are on vacation or if you just want to try out assisted living. Please call for more information or to schedule a visit to find out how HarborChase can enrich your life or the life of a loved one.