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- Minimum Age of Accepted Residents
- Activities Onsite
- Devotional Services Available
- Indoor Common Areas
- Meals Provided
Beauty and the Beast: Beautiful Facility; Terrible Care
When I first saw the beautiful facade of Fairhaven, I was excited to consider the facility for my mother’s care after a stroke left her with limited abilities. But that facade is precisely that: a facade, and I wish I had known sooner.
Staff: The staff at Fairhaven is unbelievably cruel. There are certainly some exceptions to this; with several very friendly and competent nurses and physical therapists. Some or the nurses and nursing assistants, however, are so terrible that it outweighs the competency of the others. My mother was treated very badly by several staff members at this facility. The nursing assistants were physically rough with her, dropping her hard and jerking her around, resulting in two injuries. In addition, they were very rude to her, as well as our family, using a nasty tone and attitude and talking down to us.
The overseeing nursing staff have a very lackadaisical attitude about everything. Any complaint about my mothers health was brushed off with “Well, it’s to be expected, she had a stroke.” However, when she was taken to the ER she was admitted to the hospital for weeks with physical problems, as well as injuries, that Fairhaven overlooked.
Food: Excellent, my mother was very satisfied with the quality of the food.
Overall: I wouldn’t recommend Fairhaven to anyone. Don’t let the new renovation fool you.
It Is A Good Place
My mom is doing great as a resident in the community. She enjoys the meals and the activities are good. She has been happy so far and the staff are good with the care and good at giving my updates where it is needed.
There have been some issues with the billing but I'm having a meeting with them this week to get that resolved. Based on our experience I would recommend them.
My father's good care
I am happy with this community. My father likes the staff who are caring and helpful. The community is clean and he is happy with the variety of meals. They have him involved with the activities and that make me happy to see him participating with the other residents. I would recommend this community to other families.
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