Elmcroft of River Centre - Tucson, AZ

Room Type Monthly Range* (USD)
Semi-Private

$ #,###

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Studio

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1 Bedroom

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2 Bedrooms

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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Physical Therapy Available
  • Occupational Therapy Available
  • Speech Therapy Available
  • Complimentary Transportation
  • Activities Offsite
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Wheelchair Accessible Showers
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Nurse on Call

Customer Reviews

Will not refer this facility.

Some employees are unfriendly--sometimes a few bad apples spoil the whole bunch. Food is decent, rooms are nice but bad housekeeping (vacuuming, dusting, bathroom). Has a beauty salon but it is rarely open. They have a "sign-in, sign-out" front door policy for residents and their visitors. There are few activities--a short Bingo game twice a week, a "scenic drive" (30 minute bus ride in surrounding neighborhoods or sometimes to Dairy Queen or Amy's Donuts), fireside chitchat, hand massage, "resident choice" (which means there is nothing), occasional games . They are "fair" about giving out medications--a few times I had to go looking for them. On the whole, I would not refer.

The Executive Director, [Removed] and his Staff have been a blessing to my Father and our family!
[Removed] has gone above and beyond to take care of my Father's needs. I can't thank you enough for everything!
The property is amazing and there's always something fun to do!! THANK YOU SO MUCH!!!

Megan Strothman

Local Representative

Thanks for the compliment, Rachel! Our top priority is making sure our residents feel at home and receive te proper care. We are glad that you chose to share your experience.

Very Poor - life threatening mismanagement of meds

Very, very poor. Mismanaged medications resulting in life threatening trips to ER. Did not report changes in condition or falls to family until resident ended up in hospitals. Very poor communication. Must be prodded to return calls, etc., and communicate with resident's doctors. Family meetings are a waste of time to let you think things will change. Big turnover with staff. Need more qualified on all levels.
Food is beyond tasteless, nutritionless and at times totally inedible. Residents daily complaints go unanswered. Lots of wasted food. Lack of fresh fruit/vegetables.
Very, very disappointing experience. Wouldn't send anyone I care about there. Unfortunately, it's too late for that.

Elmcroft Rules!

Staff very helpful during and after enrollment. Facilty extremely clean and well organized. Couldn't be any happier, thank you.

Pros and Cons

What they have done well is administer the medications that they should be. They have hired some more people who are a little more mindful of that, which is good. They physically make sure that he goes down to his breakfast, lunch, and dinner. What they need to improve is the maintenance. His bathroom toilet was filthy for about a month and a half until they actually cleaned it. So also improve on the housekeeping too.

Very positive experience

We had a very good experience with this community. The facility itself was well kept and clean, and the care they provided to the residents was excellent. The staff were friendly and professional, and took excellent care of my loved one all the way until the end of his life.

We had a sister who was visiting in Tuscon and fell. She was unable to fly home so needed a respite place to heal until she could fly. Darlene at Elmcroft was incredibly helpful in meeting her needs and making sure she got the help she needed. Not being able to be out there, it was sure comforting to know that Elmcroft was there. If there was a better rating than 5 Stars I'd be giving it to them!
Thank you for the referral!

I think they did a good job.

We weren't here very long, my loved one passed away shortly after we moved in. It did seem very clean when we were there, and I don't think that we ever had any concern over lack of care, or anything like that. I think they did a good job.

Like family

They’re very good with the activities. This place is very conscientious about the residents who live there – they’re not just a check book to fill out the expenses. They’re family orient = so all the residents are part of the family. Everyone knows everyone. They know everyone by the first name. If someone needs help they right there to help that individual.

A nice facility - friendly ...

A nice facility - friendly workers and upscale residents. Very clean and new - good sized bathrooms and rooms or suites -- all in top, modern shape. I loved the large central and safe yard with walkways and trees and the spacious, light dining room. The building is adjacent to a nice small shopping center and hair salon. Overall, this seems a great place!!!

Very nice facility.

Very nice facility.

From the Office

Carestone at River Centre, offers a special combination of daily living, personalized supportive services, and interactive activities. We are located in the pampered central area of Tucson. Since 1995 when our first community opened, we have offered a full range of personalized assistance with daily living services to seniors. We focus on wellness and keeping our residents as independent as long as possible with a tailored plan of assistance to meet their needs. Our ergonomically designed community houses a variety of apartment floor plans to accommodate the personal needs and habits of both our frail and our more active residents. Our residents call Carestone their home, and we love to nurture them through our holistic approach of caring for all resident needs - physical, emotional, social, and intellectual. Our residents enjoy Carestone for the clean, spacious apartments, affordability, social activities, and the safe secure residential environment. Come see why so many seniors call Carestone home.