Crane's Mill Lifecare - West Caldwell, NJ

Crane's Mill Lifecare - West Caldwell, NJ has yet not published prices.

  • Skilled Nursing
  • Secure Memory Unit
  • Rehabilitation
  • Short Term Rehab

Customer Reviews

Clean lobby and nice apartments. They also have separate cottages for independent seniors.

Thomas Ragusa

Local Representative

Thank you for sharing your thoughts on our community.

If you care, this isn't the place

This place has gone way downhill. The rehab center does have some pros: Good physical therapy, great kitchen staff and descent food, good physician assistant and on call doctor, some nurses who care. Cons: It takes ages to find out who is assigned to help your loved one. When you do, good luck finding them. Aids are not dispatched to rooms in a timely manner (call buttons ring in perpetuity), patients with physical limitations hardly get assistance when they need it (left to pee in diapers even when cognitive and continent, left in wet diapers too long), aids have a negative attitude, temporary staff comes in and out and don't even know the patient's case. If you do try to bring an issue to someone's attention, the MO is denial and defensive behavior. This is not the place if you want a loved one treated with dignity. We will not be back

Thomas Ragusa

Local Representative

Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.

God awful

Awful. Upper management devious scoundrels. Deceptive,calculating and no integrity. Do not trust your loved one to these folks. Go to Green hill. They cajoled us for cash every step of the way. Care of your loved one is secondary.

Thomas Ragusa

Local Representative

Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.

HIGH Cost, LOW Care

The assisted living portion of Crane's Mill is sorely lacking in both personal care and level of activities. Because this is a continuing care community, the Activities staff has to spread itself across all areas of care. Therefore, the Assisted Living unit gets 1/4 of all the activities. Our mom has a LOT LOT LOT of time when there is nothing to do at all. As for nursing care, it's extremely discouraging. Most of the staff in assisted living are LPN's at best and between their lack of english skills and their limited medical knowledge, it's not the best situation. Dispensing medications is their strong suit, but if there's a wound or an injury, they are not competent. Unfortunately, our mother is now too frail to be moved or we would move her to Emeritus in Hillsborough which, although the food there isn't good, we've heard the care is much better.

Thomas Ragusa

Local Representative

Comments about our programs and services are very important to all of us at Crane's Mill. Whether from those we directly serve or others in the community-at-large, this voluntary input helps us identify what we are doing right and--most important--what could be improved to better serve our residents. In addition to sharing a review on this site, please contact our Executive Director directly at [removed] so that together we can begin a conversation about your concern or interest.