Brookdale Chatfield - West Hartford, CT

Room Type Monthly Range* (USD)


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1 Bedroom


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2 Bedrooms


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* Published prices are provided by the providers themselves, not by reviewers. Actual quotes may differ from what is presented based on timing and services required.

  • Minimum Age of Accepted Residents
  • Activities Onsite
  • Devotional Services Available
  • Indoor Common Areas
  • Meals Provided
  • Aging in Place
  • Nurses on Staff
  • Podiatrist Available
  • Complimentary Transportation
  • Outdoor Common Areas
  • Beauty & Barber Services
  • Pets Allowed
  • No Smoking Allowed in Private Areas Indoors
  • No Smoking Allowed in Public Areas Indoors
  • Hospice Available
  • Respite Available
  • Resident Parking Available
  • Male Residents Accepted
  • Female Residents Only
  • Doctor on Call
  • Nurse on Call
  • Homecare Onsite
  • Dentist Available

Customer Reviews

Can do better

There is a corporate tight-fisted approach to management that permeates the place in many ways. Some has to do with administrative slip ups too numerous to list. We found short staffing affecting quality in food delivery, maintenance calls and other areas. The place is kept tidy; many activities are lightly attended, and some were kept in place only after resident objections to cutting them. There is much to do, but much of that is outside the facility in the Hartford area.

This is working well for my mom

My mom is doing so well at Brookdale Chatfield. It is an older building but well kept up and they have a nice area for the residents to visit. My mom really likes being a part of all the activies and going on the many field trips they offer, she likes getting to go out to lunch with the friends she has made there as well. Going to the dining area is the highlight of her day where she gets to socialize and the menu and food a very good.
We felt that the Broodale Chatfield would be a great fit for my mom because when we did out tour both the staff and the residents were so friendly and welcoming. I would have no problem recommending Brookdale Chatfield to everyone.

Outstanding Care for mom

We like the care at this community for my mom. The staff is nice and she is really liking living here. The community is clean and well maintained. We both like the menu of the variety of meals. The staff is helping here stay involved and I am happy knowing that she likes being active. We have been happy with the care and the value of this community and highly recommend the care for other families.

Mom Really Likes it Here

My mother really likes this community, and she is doing great with her move to this community. I'am very satisfied with her move to this facility. She is safe, and in very good hands. They are always updating the community. Everything is very well-kept, and looks great. The staff is wonderful, and very helpful. This is a community I would recommend, it is a wonderful place.

My loved one is doing well!

My father in law was off to a rough start, but now he is doing very well. He seems to be happy. They have gotten more residents so now he has more people to socialize with and join activities within the future. They keep the residents very busy. The place is clean and the food is very good, We would recommend this place!

The tour guide was excellent!

Unhappy family

My mother has been there for 2+yrs. all has not been well since she came. The DR roof leaked last yr--it took them 5 mos to fix. Residents had to go thru buffet line but they were paying to be served. This year many residents had to be moved to different apts because of a water leak in one wing. It was supposed to be temporary but it's been 10 mos and still in temp apt. No refund or compensation for any of these inconveniences. Very disturbing for elderly residents. We hold our breath waiting for the next major issue.

Outstanding care for my mom

I like the community care for my mom. The staff members are nice and very police and caring. The food is very good and my mom is happy with the meals. They are offering her activities, but she is trying to get involved and is getting help from the staff on participating . This is a great area and very quiet. I would highly recommend this for the great care and value.

Offers fun movie nights!!

This location offers a wide variety of activities and my mother seems to really enjoy the movie nights as well as the company of the other residents. The food could use some improvements, the bread always seems to be stale and the the breakfast does not taste very fresh in the morning. I also wish that in the first week of my mother living there the staff would have done a better job at showing my mother around and getting her used to the meal and activity times.

Living up to our standards

Brookdale Chatfield has lived up to mine and my families standards. They are nice and friendly but could be a little more helpful.

Independent Living

That's independent living. My mother didn't like the food there. She was there for nearly 6 years. It was okay but they don't have any nursing care. They're taking in more and more people who are disabled, with walkers and health issues and it's getting to be more of an assisted living but they can't hire CNAs to work there because of their license. I had 24 hr care for my mother there that I had to hire from outside and it was costing too much so she had to go some place else.

Good for Independent Seniors Only

My husband's aunt stayed there. I would say it's great as afar as aesthetically. I think that if the person, the retiree, is independent and in good health, it's a good place to be. Unfortunately, one thing that I was concerned about was our aunt can’t read because her eyes are so bad so she didn't know how to adjust her heat in her apartment. I went over there in the heat wave over the summer and she could have died it was so hot in there. I asked if they ever make any sort of welfare checks and they said no which irritated me. Everything they do, whether it's walking then down to dinner or anything is an additional fee which is not impressive. So again, if the person is independent and health it’s a great place but if you need some help it’s probably not the right place to be.

Very knowledgeable marketin...

Very knowledgeable marketing rep. Good tour of the facility. Nicely plush public areas.

We liked this facility. Found a 2-be...

We liked this facility. Found a 2-bedroom with an eat-in-kitchen, but still looking.

Independent living only - not assiste...

Independent living only - not assisted. Continental BF and dinner only. Does not do resident laundry but provides machines. $2400 - $3900/month

Had more of an apartment like living ...

Had more of an apartment like living feel vs. the Gables. Linda thought Gables was a prettier facility. Two bedroom very nice and roomy

From the Community

Chatfield provides a full range of choices for today’s seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home.  Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday.  In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer.

At Chatfield, Optimum Life® and Celebrations provide an all-encompassing way of life that touches our residents, their families and associates alike. Optimum Life® is a journey of self discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining, with fresh meals prepared by chefs trained in our own Culinary Arts Institute, and vibrant lifestyle activities come together in our Celebrations program.  These activities fill the monthly calendar with themed experiences, special events and group activities highlighting different cultures and cuisines in a common venue of camaraderie.